Agree with the other one star reviews
Agree with the other one star reviews. Paid in advance, they kept my money for months, called many times, did not return calls, never received wine.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Founded in 1944, Zachys is a family-owned business that continues to grow nationally and globally. When purchased from his father in 1961, Don Zacharia had two visions for Zachys: To introduce fine wine from around the world to a client base that ha...
Parkway Circle 16, 10583, Scarsdale, USA
Agree with the other one star reviews. Paid in advance, they kept my money for months, called many times, did not return calls, never received wine.
DO NOT ORDER FROM ZACHYs. Horrible customer service. I placed a $4k order on Dec 8 and have called and followed up multiple times. They lied a week ago and said the order had shipped. Well today they said the order is still sitting there and won't make christmas. RIDICULOUS. I believe they lied about the original shipment and they are frauds.
I purchased a case of wine from Zachys and one of the bottles came with the cap damaged. There was no sign it had been damaged during shipping. It must have been sent that way. When I raised this with customer service, they offered no remedy. Zachys sends damaged bottles, and won’t stand by their product. Don’t buy from them.
I ordered a special birthday gift from Zachys - a bottle specifically listed with a branded gift box - but it arrived without it, poorly wrapped instead. Despite multiple emails, their solutions were impractical (like asking the recipient to return the gift!). The experience was frustrating, and the customer service was dismissive and unhelpful. Would not order again.
Zachys Wine and Liquor attempted to charge me for both shipping and NY State tax on an out of state order after sending me a receipt that stated the shipping charge was $0.00. Be wary of placing any online orders with Zachys, they're system is set up to charge the NY State tax rate regardless of the state you leave in.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.