Your Local Anmeldelser 

4 143
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The process for this was so simple and easy to do online. Our first cleaned happened to be whilst we were away on holiday and Joshua was really helpful and accommodating. He let us know when he was ne... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Joshua messaged early to let me know a 2 hour window(no pun intended) that he'd arrive to clean my windows.... most operators just leave you sat in waiting . Arrived when said and cleaned windows ..no... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Not only were windows cleaned superbly but the fact that the company texted to let me know they would be coming the following day was very helpful. Joshua rang on the day to give me an appropriate arr... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Cancelled the service earlier this year and they’ve turned up twice to clean the windows since! I’m now using a traditional method window cleaner so really irritated to return home and find a local.c... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Vindusvask

Skrevet av virksomheten

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


Kontaktopplysninger

Our Services

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3,6

Middels

TrustScore 3.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(4 143)

1 791 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Never let's me down

Never let's me down, always delivers a great service, Joshua does a great job of cleaning my windows

30. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We're delighted to hear that our service consistently delivers a great experience. We appreciate you highlighting the excellent job our team member does with your window cleaning.

Vurdert til 1 av 5 stjerner

Poor Clean and Service

Text to say windows will get first clean next day. I left my back gate open so they had full access. They come and only cleaned my front windows and was charged full price. I called the office told them only my front windows were cleaned and were all water marked. So the next day they sent a window cleaner to re-clean them and do the back of my property. The windows all dried water marked, even the front was still water marked. I was told that they can dry water marked on the 1st clean until they get to standard but my front had now been done twice and still dirty. Cancelled the account as this was not a good start, wouldn't waste your time.

2. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We are truly sorry to hear about your disappointing experience with our window cleaning service. We understand your frustration regarding the initial clean, the water marks, and the subsequent re-clean not meeting your expectations. We sincerely apologize that this was not a good start and led to the cancellation of your account.

Vurdert til 1 av 5 stjerner

Despicable company

Despicable company. Signed me up to they website citing I was in control. Despite having not requested a clean, I had someone come out to clean twice! Uninvited. Sunday morning I heard someone at the front window. By the time I got downstairs the van was pulling away, having washed one window in 3 minutes. Minutes later I was charged £9.60! I tried to ring company to explain I hadn't requested clean. No answer. I sent an email. No answer. I've cancelled my bank card, as even today they are trying to take money from account. Absolute Scam Artists. Beware!

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

Good Morning Samantha, we are very sorry to hear about the issues you've experienced with our service, especially the unauthorized cleanings and the difficulty reaching us. We understand your frustration If you could please contact us on 0333 000 2012 we can look into this further.

Vurdert til 2 av 5 stjerner

Charged for service but windows not cleaned.

The gent who came to the door was lovely, explain everything clearly etc.

However I tried to cancel my window clean, had so many issues with logging in and the website in general.
Have now been charged £9 yet my windows are still dirty. Have tried to contact them but no reply yet.

26. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We are truly sorry to hear about the difficulties you encountered with our website and the subsequent charge for an uncompleted service. We understand your frustration regarding the dirty windows and the lack of a timely response. If you can please contact us on 0333 000 2012 we can resolve this straight away for you.

Vurdert til 5 av 5 stjerner

Joshua was great

Joshua was great. Excellent communication prior to arrival and excellent attention to detail

25. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Your Local

We're so pleased you had such a great experience with our service. We appreciate your positive feedback!

Vurdert til 5 av 5 stjerner

Good job…

We were informed by Joshua when he would be arriving. Cleaning was quite good, friendly but unobtrusive manner of working.

24. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We're happy to hear you were kept informed about arrival times. We appreciate your kind words about our cleaning and friendly service. Thank you!

Vurdert til 5 av 5 stjerner

Very friendly team

Very friendly team, always out when expected, and do a brilliant job for a great price. Highly recommend.

23. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We're so glad you appreciate our friendly team, punctuality, and excellent service at a great price. Thank you for the high recommendation!

Vurdert til 1 av 5 stjerner

Badly run company and inefficient window cleaning

I cancelled your service in 2024. Windows were never cleaned properly. I only knew you had been because you put a card in letter box. My neighbour got you on camera at my property for 6 mins you just sprayed some water at the windows. You have since cleaned my windows without my permission.on 2 or 3 occasions I have not been a customer since 2024. Then you repeatedly send me bills. In spite of me phoning you on 3 occasions and being assured you would remove my data from your files, you continue to harass me with demands for payment. Shocking company.

26. januar 2026
Logoen til Your Local

Svar fra Your Local

Good morning Anne, we are very sorry to learn about the ongoing issues you've experienced with our service and billing after your cancellation. Please leave this with us and we will ensure this is cancelled for you.

Vurdert til 1 av 5 stjerner

Bad communication and bad cleaning

I was first contacted in person on 1st June to sign up. I was told I would be able to create an online account to manage my service but I followed the instructions and it was not possible to do this. On 9th June, I was told my first clean would happen on 10th June and to make sure I left all the windows accessible. For me this month, leaving my back gate open all day. The cleaner never came and there was no communication. On 21st June, I received another text saying my first clean would happen on 22nd June. The cleaner came today and did a very suboptimal job. They very quickly used a brush to clean my windows and let them dripping. With soap. All my windows were streaked, with one with visible bird poo on it. I’ve had to clean my windows myself afterwards (the ones I can reach). All I receive are text messages I can’t reply to as I’m not talking to the cleaner directly. Don’t bother with this.

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

Good morning Julie, we are truly sorry to learn about the difficulties you've encountered, from the issues with creating an online account to the missed appointments and the unsatisfactory cleaning service. We are concerned about the quality of the recent cleaning and the lack of direct communication. If you could please contact us on 0333 000 2012 with your details we can look into this straight away for you.
Many thanks.

Vurdert til 5 av 5 stjerner

Windows & rest of outside

Makes a very good job of my windows, Also have had all the white cleaned around the outside
And they have made a great job of it.
Well done Adam & lad who helps him.
Pay by transfer never a problem.
Very pleased customer

26. januar 2026
Logoen til Your Local

Svar fra Your Local

We're so happy to hear that you're pleased with the excellent job our team did on your windows and the exterior cleaning! Thank you for your kind feedback.

Vurdert til 5 av 5 stjerner

Josh our window cleaner is really…

Josh our window cleaner is really polite and gives us a heads up when he is on his way and leaves everything clean and looking great

16. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We're so pleased to hear about your positive experience! We appreciate you highlighting our team's politeness and communication.

Vurdert til 1 av 5 stjerner

Unhappy.

I have requested to cancel this service on the 18th June 2026 by email as the website account has no option to stop the service and I've been having issues regularly. Immediately, I received a reply with a case reference number and a message stating a customer service representative would contact me. Today, Your Local have taken out £10.80 even though no one has come to clean the windows past few days. The service isn't consistent, I've had several issues since starting with you guys. Please can someone help me cancel this service permanently? I am unsure why the amount was £10.80 when it is usually £18. The e-receipt states my window cleaner today... Today? No one's come today.

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

Good morning, we sincerely apologize for the issues you've experienced with cancelling your service and the inconsistent cleaning. We understand your frustration regarding the recent charge and the lack of service. If you could please contact us directly on 0333 000 2012 we can resolve this straight away for you.
Many Thanks

Vurdert til 5 av 5 stjerner

Joshua always looks after our property…

Joshua always looks after our property when he comes to clean the windows. Always friendly and always calls & messages ahead to let me know when he’s on his way. He always does a fantastic job on The windows, doors & sills. Thanks Joshua :)

19. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Your Local

We're so pleased to hear that your property is well cared for and that you appreciate the communication and excellent work. Thank you for your kind words!

Vurdert til 5 av 5 stjerner

Communication is great

Communication is great. Always know when he will be turning up. Does a grand job on the windows. Payment is easy. No complaints at all. Thanks Josh.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

We're so pleased to hear you appreciate our communication, window cleaning, and easy payment. Thank you for your kind words!

Vurdert til 1 av 5 stjerner

Didn't show up but still charged

Our 3rd clean was supposed to be yesterday. We received a text reminder the day before. I was working from home and no one came. Despite this, we received an invoice stating that the payment had been taken. I emailed complaining but received no response. I rang today but the number just rings and rings. I have therefore contacted my bank and put a stop to any further payments.

To be honest, I wasn't thrilled with the job done previously but to be charged and receive an invoice with the time the windows were cleaned and the name of the cleaner is just straight up fraud or incompetence. Avoid

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Your Local

Svar fra Your Local

good morning Julie, We are very sorry to hear about the issues you've experienced with your recent service and the billing. We understand your frustration regarding the invoice and the difficulty reaching us. We are reviewing this matter with urgency to prevent any recurrence.

Dette er Trustpilot

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