ich habe beide Artikel bereits zurückgesendet und ausdrücklich darum gebeten, dass der Betrag auf mein ursprünglich verwendetes Konto zurücküberwiesen wird. Beide Artikel befanden sich im neuen... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Per ongeluk had ik de verkeerde maat besteld en de retourzending was via een andere vervoerder gegaan dan gebruikelijk. Toen ik de juiste maat nog niet had ontvangen, nam ik contact op met de klante... Vis mer
Selskapet har svart
The service was just amazing. Prompt replys and with extraordinary friendliness. And of course a super fast delivery. Couldnt be happier. Highly recommended !!!!
Selskapet har svart
Hele fijne kleding voor pilates, mooie kleuren en kwaliteit blijft super goed, ook na vaak wassen. Ik draag mijn sets van Yo-Gaya meerdere keren per week en ze zijn na jaren dragen nog steeds heel moo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
YO-GAYA activewear is designed with versatility in mind, offering endless possibilities for your active lifestyle. Our clothes seamlessly transition from the gym to everyday life, allowing you to effortlessly move through your day with style and comfort. With a lightweight yet durable construction, our activewear provides unrestricted movement for various activities, whether you're hitting the yoga studio, going for a run, or simply running errands.
Kontaktopplysninger
Ingenieur Lelyweg 14H, 2031CD, Haarlem, Nederland
- info@yo-gaya-support.com
- yo-gaya.com
4,5
Enestående
450 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
You still didn’t pay me back after I…
You still didn’t pay me back after I have returned the goods!!! Still waiting for my money. Ridiculous long time.
1. oktober 2026
Svar fra YO-GAYA
Dear Karin! We’re very sorry that your refund took longer than expected, and we completely understand your frustration. Your return has now been processed. Normally, our return process is automatic, and the refund is initiated as soon as the returned parcel arrives at our location. Unfortunately, in your case, DPD did not deliver the parcel correctly to the designated location, which caused the delay. We sincerely apologize for the inconvenience and for keeping you waiting for your money. Thank you for your patience and understanding. Kind regards Team YO-GAYA
Svar fra YO-GAYA
Ciao Alessandra! Grazie mille per la tua recensione! Siamo felici che i leggings abbiano soddisfatto le tue aspettative e che tu sia rimasta soddisfatta della qualità. Grazie per aver consigliato YO-GAYA e per aver condiviso la tua esperienza. Ti auguriamo di goderti al massimo i tuoi leggings! Un caro saluto, Team YO-GAYA
I love the outfit and the material
1. oktober 2026
Svar fra YO-GAYA
Dear Thanaporn! Thank you for your lovely review! We’re so happy to hear that you love your outfit and appreciate the quality of the material. We hope your YO-GAYA piece makes you feel comfortable and confident every time you wear it! Kind regards, Team YO-GAYA
Svar fra YO-GAYA
Beste Rina! Bedankt voor je fijne review! Wat goed om te horen dat je bestelling snel en compleet is aangekomen. We hopen dat je volop geniet van je YO-GAYA items en zien je graag terug! Met vriendelijke groet, Team YO-GAYA
Literally living in all my yo-gaya fits
1. oktober 2026
Svar fra YO-GAYA
Dear Kiana! We love hearing this! Thank you so much for your lovely review. It makes us so happy to know that your YO-GAYA pieces have become your go to favorites. We hope you keep enjoying every moment in your favorite fits and look forward to seeing you shop with us again! Kind regards, Team YO-GAYA
Svar fra YO-GAYA
Dear Luna! Thank you so much for your lovely review! We’re thrilled to hear how much you love YO-GAYA and that you’re so happy with our activewear. Your support means a lot to us, and we hope you continue to enjoy your YO-GAYA favorites! Kind regards, Team YO-GAYA
My package never arrived
My package still hasn’t arrived. There’s an ongoing investigation with DHL which is taking very long.
1. oktober 2026
Svar fra YO-GAYA
Dear Maria Eduarda! We’re truly sorry that your package still hasn’t arrived. We completely understand how frustrating it must be to wait so long for a resolution.
Please know that we’re doing everything we can from our side to help resolve this situation. Unfortunately, the investigation is currently being handled by DHL, and their process is taking much longer than expected. As much as we would like to speed things up, this part is unfortunately outside our direct control. We sincerely apologize for the delay and appreciate your patience while we continue to await an update from DHL. Kind regards, Team YO-GAYA
Very nice clothes & amazing customer…
Very nice clothes & amazing customer service
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra YO-GAYA
Dear Lynn! Thank you so much for your lovely review! We’re delighted to hear that you’re happy with our clothing and that our customer service made such a great impression. Your kind words mean a lot to our team. We hope you’ll enjoy your YO-GAYA pieces and look forward to welcoming you back again soon! Kind regards, Team YO-GAYA
Svar fra YO-GAYA
Dear Linn! Thank you for your lovely review! We’re glad to hear that you’re happy with your purchase and that your order arrived quickly. We truly appreciate your feedback and hope you’ll enjoy your YO-GAYA items for a long time to come. Kind regards, Team YO-GAYA
Svar fra YO-GAYA
Hej Bettina! Tusind tak for din fine anmeldelse! Det glæder os meget at høre, at du har haft en rigtig god oplevelse med YO-GAYA. Vi sætter stor pris på din feedback og håber at byde dig velkommen igen snart. De bedste hilsner, Team YO-GAYA
Exceptional products and truly outstanding service!
This was my first purchase from YO-GAYA, a brand I had never tried before, and I can honestly say I am impressed on every level - both by the products and by their customer service.
The quality of the activewear is exceptional. The clothes feel like a second skin, and what you see in the pictures and on their website is exactly what you get - if anything, the products are even more beautiful and impressive in real life.
But what really stood out to me was the service. YO-GAYA went above and beyond to accommodate me, and their professionalism and genuine commitment to customer satisfaction are something you don’t come across every day.
As a business owner myself, I know how much effort goes into providing excellent service and creating a great customer experience. That is precisely why I believe companies that genuinely care about their customers deserve to be recognised and talked about.
I am a very happy customer, and this certainly won’t be my last purchase from YO-GAYA.
I would wholeheartedly recommend them to anyone looking for beautiful, high-quality activewear and exceptional service.
Good products and good service deserve to be shared - so I’m happy to spread the word about YO-GAYA! ❤️
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra YO-GAYA
Dear Lejla! Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to us to hear that your first experience with YO-GAYA exceeded your expectations. We’re especially happy to know that you love the quality, feel and design of our activewear, and that our customer service made such a positive impression. Your kind words about our commitment to customer satisfaction are incredibly appreciated by our entire team. Knowing that this was your first YO-GAYA purchase and that you’re already looking forward to your next one is the biggest compliment we could receive. Thank you for recommending us and for spreading the word about YO-GAYA! We look forward to welcoming you back soon. Warm regards, Team YO-GAYA
Svar fra YO-GAYA
Bonjour Laura! Merci beaucoup pour votre belle évaluation ! Nous sommes ravis de savoir que vous êtes très satisfaite de vos achats et que vous les trouvez aussi confortables. Nous vous souhaitons beaucoup de plaisir avec vos articles YO-GAYA et espérons vous retrouver bientôt ! Bien cordialement, L’équipe YO-GAYA
L'article envoyé ne correspond pas à ce que j'avais commandé
J'ai reçu ma commande hier. Mais ce n'était pas du tout le bon article que j'avais commandé
L'article reçu venait d'un autre site : G-Maxx? Un haut motif animalier à manches longues en taille S?
J'ai fait plusieurs achats chez YO-GAYA, et c'est la première fois que je ne suis pas du tout satisfaite.
Problème de livraison, rapidement résolu par le service client, qui a été très réactif et à l'écoute. J'ai bien reçu mon nouveau colis en parfait état et je suis entièrement satisfaite de la prise en charge. Merci beaucoup !
28. august 2026
Svar fra YO-GAYA
Bonjour Jacqueline! Nous sommes sincèrement désolés pour cette erreur dans votre commande. Nous comprenons parfaitement votre déception, d’autant plus que vous avez déjà passé plusieurs commandes chez YO-GAYA. Notre service client vous a déjà répondu et va regarder cela directement avec vous afin de trouver une solution au plus vite. Merci pour votre patience et votre compréhension. Bien cordialement, L’équipe YO-GAYA
Goede kwaliteit en goede service
30. august 2026
Svar fra YO-GAYA
Beste Thasj! Bedankt voor je mooie review! Wat fijn om te horen dat je tevreden bent over zowel de kwaliteit van onze producten als onze service. We waarderen je vertrouwen in YO-GAYA enorm en hopen je in de toekomst weer te mogen verwelkomen! Met vriendelijke groet, Team YO-GAYA
Bezorging was snel
Bezorging was snel.
Producten voelen echt als een tweede huidlaag aan. Hierdoor voelt het echt heel soepel aan met bewegen.
Goeie stof en dit is voelbaar.
26. august 2026
Svar fra YO-GAYA
Beste Fleur! Bedankt voor je enthousiaste review! Wat fijn om te lezen dat je zo tevreden bent over de snelle levering en vooral over het comfort van onze producten. Dat ze als een tweede huid aanvoelen en je soepel laten bewegen, is precies wat we willen bereiken. Heel veel plezier met je YO-GAYA items en bedankt voor je vertrouwen! Met vriendelijke groet, Team YO-GAYA
Les articles commandés sont de très…
Les articles commandés sont de très bonnes qualités et correspondent parfaitement a ma demande
Couleur top , taille également
27. august 2026
Svar fra YO-GAYA
Merci beaucoup Catherine! Nous sommes ravis que la couleur, la taille et la qualité correspondent parfaitement à vos attentes. Profitez pleinement de vos nouveaux articles YO‑GAYA !
Avec nos salutations les plus chaleureuses, L’équipe YO‑GAYA"
Love the YO GAYA brand
Love the YO GAYA brand! The best material and Quick delivery!!
24. august 2026
Svar fra YO-GAYA
Hi Eline! Thank you for your lovely review! We’re so happy to hear that you love the YO-GAYA brand and appreciate the quality of our materials and fast delivery. It means a lot to us to know that you’re enjoying your YO-GAYA experience. We hope to welcome you back again soon! Kind regards, Team YO-GAYA
Sono stata seguita in maniera puntuale…
Sono stata seguita in maniera puntuale e seria per alcuni problemi con la consegna del pacco
24. august 2026
Svar fra YO-GAYA
Ciao Mara! Grazie mille per la tua recensione e per aver condiviso la tua esperienza. Siamo molto felici di sapere che, nonostante i problemi con la consegna, ti sei sentita seguita in modo puntuale e professionale dal nostro team. Per noi è molto importante essere presenti e aiutare i nostri clienti fino alla risoluzione del problema. Ti ringraziamo per la fiducia e siamo lieti di aver potuto assisterti. Un caro saluto, Team YO-GAYA
Goede service en mooie kwaliteit
Per ongeluk had ik de verkeerde maat besteld en de retourzending was via een andere vervoerder gegaan dan gebruikelijk. Toen ik de juiste maat nog niet had ontvangen, nam ik contact op met de klantenservice. Ik kreeg direct een reactie en het probleem was heel snel opgelost. Een paar dagen later had ik de juiste maat in huis.
Mooie kwaliteit, prettige communicatie en uitstekende service. Ik bestel binnenkort zeker weer bij Yo-Gaya!
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra YO-GAYA
Beste M.N. Bos! Hartelijk bedankt voor deze mooie en uitgebreide review. Wat fijn om te horen dat we je snel konden helpen toen er iets misging met de maat en de retourzending. We zijn blij dat je de juiste maat uiteindelijk snel in huis had. Ook je complimenten over de kwaliteit, communicatie en service waarderen we enorm. We kijken ernaar uit je binnenkort opnieuw bij YO-GAYA te mogen verwelkomen! Met vriendelijke groet, Team YO-GAYA
Svar fra YO-GAYA
Hi Carlota! Thank you for your kind review. We’re very pleased to hear that you were happy with our customer support and the speed of our shipments. Providing a smooth and reliable experience is very important to us. We truly appreciate your feedback and hope to welcome you back to YO-GAYA again soon. Kind regards, Team YO-GAYA
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.