Yesfares.com Anmeldelser 

391
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Highly recommend Yesfares for travel needs. Travis Parker was the agent that took care of my bookings and he was outstanding. He kept me informed of all updates to my itinerary and during my travels... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Travis did a fine job of lining up the service levels we were seeking with the flights that had already identified. He provided us with options in seating, which we much appreciated.

Selskapet har svart

Vurdert til 5 av 5 stjerner

During this entire Covid crisis, I didn’t worry about the Business Class tickets that I had already purchased. Travis was amazing finding the correct route and tickets for us originally. When we had t... Vis mer

Vurdert til 5 av 5 stjerner

Travis was my agent. He was absolutely 💯 amazing!! I haven't flown in years, especially such a long distance. He took care of everything I asked for, especially my seats and baggage!!! He made this... Vis mer

Informasjon om virksomheten

  1. Søkesider for flyreiser
  2. også i
  3. Flybillettbyrå
  4. Reisebyrå

Skrevet av virksomheten

Business or First class flights we know everything about them and we know, searching for the best flight can be sometimes challenging either you are business or leisure traveler let our travel managers take care of this part. Our team in YesFares have many years of experience in travel arrangements, we work directly with the airlines and all major travel suppliers in the US that allow us to keep our prices at the rock bottom.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

391 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

Ingen tidligere historie av å be om anmeldelser

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4,9

Alle anmeldelser

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I had a very good experience

I booked tickets with Cody. He is very professional and accommodating. Pleasure to work with.

4. november 2022
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Svar fra Yesfares.com

Dear Judith

Thank you for your review, it's really helpful and motivates us even more to do our best for the customers.

Best regards
Yesfares.com CS Team

Vurdert til 5 av 5 stjerner

Cody is great

Cody is great, he was very helpful in addressing our needs for bulkhead seats for a long-haul flight with an infant. He searched various airlines and flight dates to find us the best deal possible, and was very pleasant and cheerful to work with.

2. september 2022
Vurdert til 5 av 5 stjerner

We have been working with Cody for a…

We have been working with Cody for a couple of years and have booked numerous flights to Europe. He has always been available to assist us in the most timely and professional manner. He has also been able to find excellent flights at substantial savings. Highly recommend! Thanks Cody the

2. juni 2022
Vurdert til 1 av 5 stjerner

Beware of this business! SCAM

I have used YesFares for a few years without any issues. However, in January 2020 I have purchased two rickets - returning trip from NY to Israel during April 2020. My trip was in business class and my husband's was economy, the total amount was around $3,300 with United Airlines. Since this was right before the pandemic hit, we couldn't fly anywhere - April '20 was the height of the pandemic crisis globally.
I was trying to get a refund for these flights, however, I was told that this falls into the category of 'force major', and no refund will be issued. I was promised by the agent at yesfares.com that they issued a credit, good for use for the next 2-3 years.
Cut to about a moth ago - April 2022, I'm asking the agency to book a flight to Greece with our credits for both me and my husband. The agent handling my request was very unresponsive, extremely hard to reach, and overall difficult to deal with. When he finally booked our trip, the itinerary specified a layover in Zurich, going back and forth, and another layover in Washington DC on the way back home. I agreed to this itinerary only because it was specified that both me and my husband would be sitting in United's Premium Plus, I figured the agent spent the total credited to us to have us both in Premium Plus. However when I called United to ask about other details of the trip, their rep told me that only I was in Premium Plus, and my husband was in Economy! He also told me that my ticket, purchased for $2,200+ originally, was used for a ticket worth only $1400! They asked me if the agency offered me some kind of a credit or refund - which obviously they did not. I called the agency and asked the agent to cancel our booking IMMEDIATELY (it was a couple of hours after he booked the trip), and this is when a very stressful back and forth started: the agent NEVER cancelled the booking, and didn't try to do ANYTHING to somehow fix this situation. I asked him to at least put both me and my husband in a direct flight to Greece - agin, no response. For a whole week I tried calling and emailing to no avail. Agent was simply ignoring me. After waiting for a week, I was worried that we won't be able to book our trip to Greece, and I called United. They managed to use my reduced-credit (now worth ONLY $1400) and put me on a direct flight after I paid them an extra $100. But unfortunately they couldn't do anything with my husband's ticket, originally purchased for $1200, since the agency paid for it in BULK and there was no way to determine the actual cost, which was probably a lot less than what we've paid. We had to purchase my husband a brand new ticket and spend additional $1400!
I've lost on this trip at least $2000, but the agony and stress of having to deal with this ordeal - I can't begin to put a $$ amount on it. To this day, I haven't heard anything from the agent and YesFares.com regarding aANY compensation or credit, but I did report them to the Better Business Bureau, and plas to exhaust all means, including Small Claims Court, to get what we rightfully deserve, from this faulty agency.

27. mai 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Yesfares.com

Dear Mrs. Aviv

First, we would like to apologize that you had a bad experience with our company every customer is important to us, and we strive to leave every customer happy with our services.
After investigating your case we found that your agent informed you to use your credit for no additional costs downgrade will be required other options were rejected by you as they would require additional costs and you opted for the downgrade option also you still have a ticket with open status for your husband, please contact us directly at CS@yesfares.com to avoid losing its value.

Thank you.

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