Alex Roden is my amazing caretaker at YOL for years and I’m always impressed and very satisfied at the fountain pens (4 thus far). Quality of the pens and craftsmanship is superior and sent to me righ... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really lovely experience, so well looked after by your member of staff. Never pressured, felt very supported in making the right purchase. Very delighted with my pencil.
I mistakenly ordered the wrong pen. :) Completely my fault, and when I emailed back I got a fast response that they could adjust the order. Excellent customer service. When I got my pen, everything wa... Vis mer
First and foremost, Yard-O-Led is a company that crafts beautiful writing instruments. These are fountain pens, ballpoints, rollerballs and pencils that are exquisite silver pieces to be passed on g... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Pencil Repair.
Repaired my old (1947) pencil. Lovely job and beautifully polished. Quick turnaround, which was great.
The products ordered as a Christmas…
The products ordered as a Christmas present were of high quality and met all expectations.
Love the Pens and staffs
Love the pens. Love the staffs. They are really nice and experts in letting me know which one to choose. In short, wonderful experience.
Amazing communications
Amazing communications, they confirmed the details of the purchase and made sure it was here on Christmas. The pencil is amazing, too, works beautifully.
Recommend to anyone.
It is an amazing writing instrument
It is an amazing writing instrument. Out of the box it is bouncy and very smooth writer. It was smaller than I expected but a perfect size for a pocket pen.
I visited the London shop for the first…
I visited the London shop for the first time to buy some leads. Lovely little shop. Prompt friendly and efficient service from charming and helpful staff member. I may never need to go back, as I do not live in the capital, but I would not hesitate if the need arose.
Wonderful writing instrument
Wonderful writing instrument. Impeccable quality. Sent from UK to USA in a very timely manner. Very happy with purchase.
Love your company
Great product. Boughr an heirloom quality pen for my boy that was delivered on time ..thanks dad
Brilliant service on repairing a pencil.
Leads arrived promptly enabling me to…
Leads arrived promptly enabling me to refill my pencil
Thanks
Happy with purchase
Great design
Great design, great craftsman ship
Fits with my other sterling writing tools
Thanks
Painless online order from South…
Painless online order from South Africa; Well and promptly received by my niece in London who will bring them for me when she visits next week. Thank you for the service.
More than a company!
I have had a several year relationship with Yard-O-Led, and it is a company that feels very warm, friendly, and professional (and I live in NYC). From across the pond, I feel valued, and when I purchased my last fountain pen, there were several emails from Alex Roden, who made me feel valued as a person who has always loved my interactions with the company - and Yard-O-Led feels more like a friendship or even a family.
Heirloom quality, world-class artisans, wonderful people! That's YARD-O-LED!
Yard-o-Led writing instruments are no doubt the finest available! And, to top that off, the customer care and service is beyond "world class", and has been throughout the nearly ten years I have been a customer. I live in the USA, and rely on email to communicate with them. My inquiries are ALWAYS answered within the day, and I have had many special orders crafted by Alex over the years. Sharon, the office manager, is so attentive to details, especially with international shipping, receiving and billing. Giles (co-owner of YOL) respects the reputation and integrity of the products and is committed to the legacy. All are a joy with whom to do business! Most recently, I purchased the new Piccadilly pencil necklaces for my daughter and me for Christmas and I am again delighted with the chasing and precision craftsmanship. Each hand turned, chased, and assembled. If you own YOL, you know what I mean; if not, I highly recommend you order a special treasure of your own! It will be an heirloom, for sure!
Fantastic communication
Fantastic communication. Pen is just scrumptious. Everything I'd hoped it would be.
Spectacular Quality Products
Their website was easy to navigate and order from. They sent my products right away. The items are of spectacular quality and worth every penny I paid. I ordered a VICEROY GRAND VICTORIAN fountain pen and a pen pouch.
Engraving
I requested, and paid for engraving, and the pen was delivered without it.
Excelent customer service and products
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