Update to previous review. Voicemail disappeared completely temporarily, and the notification issue has been going on for the best part of a year now. They seem completely incapable of fixing it and e... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Chaotic. Prices may look competitive but the service you get is dire. You can't register the App because it goes in circles and you can't enter the info it requires or receive sms. Password reset OTPs... Vis mer
Appalling level of service. Despite having plenty of money on my account I cannot make or receive call or texts meaning I missed an important call from my doctor today. I have tried to contact the com... Vis mer
Awful experience. I had been using talk home calling cards for many years before I swapped to another company. Once I made a call to a mobile phone number, some credit remained on the card. Yet when... Vis mer
1,4
Dårlig
69 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ripped me off £5 online
Ripped me off £5 online. Bought a card, but no verification email or pin number.
30. mai 2018
Anmeldelse skrevet uten oppfordring
I have been a customer for years and …
I have been a customer for years and now their service is the worst it's ever been.I topped up my account but it didn't show so I got in touch with their customer who were very useless and rude.After one minutes phone call I get notified that my £20 top up has run out.
STAY AWAY FROM THEM!!!
13. februar 2018
Anmeldelse skrevet uten oppfordring
Recently bought £5 card but didn't …
Recently bought £5 card but didn't receive my 10 digit pin, very disappointed
12. februar 2018
Anmeldelse skrevet uten oppfordring
The fact that Talk Home runs on EE is a …
The fact that Talk Home runs on EE is a big plus, not to mention the new launch of 4G services. However, there are some minuses out there:
- Customer Service: if you send them an email, expect a behaviour similar to "let's bury our heads in the sand", meaning they won't bother replying to you
- Bundles: they are misleading! for instance, Freedom 10 promises 2GB, 500 minutes and "unlimited" texts. After you buy the bundle, you will have: 1.86 GB, 500 minutes, 3000 texts :(. So much for "unlimited" and the "2" GB of data...
- Checking your remaining allowance: you can't! Your online account will not display immediately after finishing a phone call/text/browsing the resources available, so you will not be able to see for real how many minutes/texts/MB you have left. This usually takes a day. There is also no possibility of sending a text to a short number to have this information available, they only say you can check your balance (in pounds and pence) by calling *579#, but that's it. If you want to know when your bundle will expire, forget about it! You won't be able to find this information either on your online account or by any other method, so you will have to calculate for yourself those 30 days (you need a good memory, too)
- Roaming: be aware that your bundle, although includes international minutes, will not allow you to use them while roaming and the same applies to data. You have to make sure you have enough balance (on top of your existing bundle) so you can be able to use your phone in roaming. The good thing is that they have now reduced the roaming rates as opposed to what they were charging a few months ago.
13. desember 2017
Anmeldelse skrevet uten oppfordring
Svar fra THM
Hey Marius, thanks for your review. Sorry to hear you're not fully happy with our service. As you know we have recently relaunched our website with Enhanced 4G. We have also added our new Freedom plans, as you mentioned. First, let's talk about allowances. If you have active apps running in the background on your phone, your data allowance will decrease from the moment you buy it. I can assure you that all the values we advertise are added in full when you buy them. Regarding texts, unlimited is unlimited. We add 3000 texts simply as a value, if you were to go over 3000 in a month you would not be charged. Feel free to call us on 579 to discuss how we can help to improve your experience further. Thank you, Marius, your feedback is greatly appreciated.
Absolutely rubbish I bought £5 Talk …
Absolutely rubbish I bought £5 Talk home card and called my family in Kurdistan, the card says 280 minutes talk time but when I called the number it lasts 13 minutes only. Don't waste your money buy something else
27. november 2017
Anmeldelse skrevet uten oppfordring
PAC code
Good rates but not so good service. I called for PAC code today and they said you can't get it before 2nd Jan. so sad
28. desember 2016
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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