The gentleman I spoke to over the phone was just so helpful, informative and personable! Gave me alternative options to my initial choice due to delivery times. He seemed very knowledgeable and was ab... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The deal I got was very competitive, and customer service has been great, but for a web only company the user experience was woeful. Pages keep crashing, it's not intuitive to find your previous... Vis mer
Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Vis mer
Selskapet har svart
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Kontaktopplysninger
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Storbritannia
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Bra
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to navigate and order
11. mars 2026
Svar fra Zenith Vehicle Contracts
Hi Mr Cook and thank you for providing 5 stars! I am pleased the portal is easy to navigate and place an order. Jonny@Zenith
Reviewing the options for cars
Reviewing the options for cars, and ordering a new car was very easy through the internet pages. Communications with the customer services advisor was also easy and very helpful.
16. mars 2026
Svar fra Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy to hear that the ordering process on the portal is easy, along with receiving helpful guidance from our advisors. Jonny@Zenith
Svar fra Zenith Vehicle Contracts
Hi Roy. Thanks for the 5 stars. I am pleased the process is easy and straightforward. Jonny@Zenith
Svar fra Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear you experienced a streamlined and efficient process. Jonny@Zenith
A very unhelpful sales team
For ordering a new car to replace my current car with Zenith, I got literally no help at all from the sales team even after many emails and phone calls. It seems they only help with easy options. A very unhelpful sales team. I wouldn't recommend them at all.
12. mars 2026
Svar fra Zenith Vehicle Contracts
Hi KP. I am so sorry to hear that you have not been able to receive the assistance you needed from our sales team. Please can you drop me an email on complaints@zenith.co.uk with your employee details, with a brief summary of any correspondence you have. I will raise this for action to obtain the assistance you require. Jonny@Zenith
Delight
Very helpful informative, answered questions quickly and clearly - Made the experience very easy so far
9. mars 2026
Svar fra Zenith Vehicle Contracts
Hi Nina, thanks for 5 stars! Pleased to hear you were happy with the service! Michelle@Zenith
Malakhi answered all my questions and…
Malakhi answered all my questions and was very helpful
16. mars 2026
Svar fra Zenith Vehicle Contracts
Hi Kevin, thanks for the 5 stars and the positive feedback. I will ensure the feedback is passed on! Michelle@Zenith
Staff on the phone are very helpful and…
Staff on the phone are very helpful and the site is easy to use
12. mars 2026
Svar fra Zenith Vehicle Contracts
Hi there, happy to hear you found our colleagues helpful and the site easy to use. Michelle@Zenith
zenith ordering process
great site & easy to navigate
good selection of cars
speedy reply with quote
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Zenith Vehicle Contracts
Hi Andy, thanks for your positive feedback. It's always good to hear! Michelle@Zenith
Anna was really helpful and solved my…
Anna was really helpful and solved my query in one phone call - thank you
12. mars 2026
Svar fra Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy Anna assisted and solved your query at the first point of contact. I will pass this along to her. Jonny@Zenith
Excellent customer service
12. mars 2026
Svar fra Zenith Vehicle Contracts
Hi Hannah, thank you so much for the 5 star review! Kind regards, Roisin@Zenith
Svar fra Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know we were helpful and it was a quick turnaround. Ian@Zenith
Easy to process and search
Easy to process and search. Marked down purely as the cost seems really attractive at face value then you notice its gross. Overall good experience though.
9. mars 2026
Svar fra Zenith Vehicle Contracts
Hi! Thank you for your review, we appreciate the feedback provided! Sam@Zenith
Lack of trust in the Zenith Team
My concern is not about the Zenith tool interface but the fact that the Zenith team didn't recognised I will need to renew my car in June and therefore has not sent me any reminders or information regarding the renewal. Even after I prompted your team, I still haven't received anything!
7. mars 2026
Svar fra Zenith Vehicle Contracts
Good Afternoon, We are sorry to hear you did not receive the communications which you had requested. If you could please email us at complaints@zenith.co.uk we will review this further. Sam@Zenith
really easy and straight forward to use.
8. mars 2026
Svar fra Zenith Vehicle Contracts
Hi! Thank you for your review and 5 stars! We are glad to hear your feedback! Sam@Zenith
Shocking experience
Shocking experience. Your not covered by normal trading standards through a work scheme, so they use this to give absolutely horrendous customer service, a car which breaks down repeatedly and absolutely no support.
A brand new car received from them has had 5 faults in the first year and they refuse to take it back (including not getting off the truck at the very start)
On 4 seperate occasions of having the car this year, they said the garage was ready to receive it and it wasnt.
Trying to replace 2 tyres, has taken an entire sunday to try and organise, still without success.
Would highly recommend avoiding dealing with them at all costs.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Zenith Vehicle Contracts
Good Afternoon, We are sorry to hear you have been dissatisfied with our services. We have requested further information so we can review further, alternatively please email us at complaints@zenith.co.uk. Sam@Zenith
A nice and easy process
A nice and easy process, there was no need to call customer service for anything at all, I was comfortable in completing the process, and would highly recommend to anybody.
13. februar 2026
Svar fra Zenith Vehicle Contracts
Good Afternoon, Thank you for your review and 5 stars, we are happy to hear of your feedback! Sam@Zenith
Chris Hetherington has been an absolute…
Chris Hetherington has been an absolute legend, extremely helpful and made the the entire process very enjoyable and smooth!
5. mars 2026
Svar fra Zenith Vehicle Contracts
Hi there, thanks for the 5 stars and the lovely feedback for Chris! I will ensure the feedback is passed on to both Chris and his manager. Michelle@Zenith
Svar fra Zenith Vehicle Contracts
Hi Andrew, thanks for the 5 stars. Pleased to hear you were happy with the process! Michelle@Zenith
Good customer service
Had a call from Chris - really helpful in the requote as a few issues on the portal
2. mars 2026
Svar fra Zenith Vehicle Contracts
Hi Matt, thanks for the 5 stars and positive feedback! Will ensure this is passed on to Chris. Michelle@Zenith
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.