Yves Rocher Anmeldelser 

151
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been a long time customer. I love all of their products. My all time favorites are: The Monoi body products Plumping Volume Shampoo & Conditioner... Vis mer

Vurdert til 5 av 5 stjerner

Tôi đã bị sản phẩm của các bạn mê hoặc, chúng đã làm đôi tay tôi trở nên mềm mại và đôi môi không bao giờ bị nức nẻ tôi yêu thương hiệu Yves Rocher . Tôi đã sử dụng gần 16 năm cho crem dưỡng da tay và... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

i love yves rocher hair products. the 4 rating i gave regards the problem i had with delivery. i waited over a month for delivery, i had a great yves rocher agent who helped me to replace the order th... Vis mer

Vurdert til 5 av 5 stjerner

After using the same hair products for decades, I decided to try Yves Rocher. So glad I did! I am over 60 and always had dry scalp and hair, now thinner and losing its shine. Now my hair feels softer... Vis mer

Informasjon om virksomheten

  1. Kosmetikk
  2. Kosmetikkprodusent

Skrevet av virksomheten

As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

151 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(151)

136 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I think your Company’s been more than…

I think your Company’s been more than fair with my situation and the communication is absolutely phenomenal. I have to say very prompt very respectful and helpful.

25. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Fran,

Thank you for your kind words. We are really pleased to hear that our team was able to support you with prompt and respectful communication.

Your feedback means a lot to us.

Vurdert til 5 av 5 stjerner

Super fast shipping

Super fast shipping
Body washes i ordered smell wonderful
Repairing shampoo is fabulous

21. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Pam,

Thank you for your feedback. We are glad to hear your order arrived quickly and that you are enjoying the scents and the shampoo.

We truly appreciate your support.

Vurdert til 5 av 5 stjerner

Great Experience

I have had several experiences and they have all been good. Customer service has addressed all of my concerns, instantly. They are a really good company to woek with.

22. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Donna,

Thank you so much for your kind words. We are really happy to hear that each of your experiences has been a positive one and that our team could assist you quickly. It means a lot to us.

Vurdert til 5 av 5 stjerner

Products are wonderful

Products are wonderful. My husband and I use a lot of your products and love them

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Sonja,

Thank you so much for your kind words. We are delighted that both you and your husband enjoy our products. Your loyalty means a lot to us.

Vurdert til 5 av 5 stjerner

Excellent products

Arrived very quickly and products were securely packaged. I tried the shampoo, conditioner and the vinegar rinse and my hair loved it. It very soft and shiny. Trying the mask next.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Tina,

We are so happy to hear your hair is loving the products. Soft and shiny is exactly what we aim for. Enjoy trying the mask as well.

Vurdert til 5 av 5 stjerner

Products are awesome!

I love the products and its very easy to place an order online. Then with each order you get coupons for next order which helps a lot.

9. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Vicki,

Thank you for your lovely feedback. We are glad you enjoy both our products and the online experience. Happy to hear the offers are helpful too.

Vurdert til 5 av 5 stjerner

I am a senior woman

I am a senior woman. I am also a skin care professional. I have been buying and using Yves Rocher for the last 25 years. I am caucasion and i have dry skin. These products are excellent and I highly recommend ! Thank you, Yves Rocher.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi April,

Thank you for your incredible loyalty over the years. It truly means a lot coming from a skincare professional. We are so glad our products continue to meet your expectations.

Vurdert til 5 av 5 stjerner

Great product

Great product, fast shipping and reasonable price.

2. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Ellen,

Thank you for your feedback. We are glad you enjoyed the product, fast delivery, and value.

Vurdert til 4 av 5 stjerner

Love Yves Rocher, But Bring Back the Original Goodness!

Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recently went the website to get my favs, but sadly many of my beloved items have been discontinued. Please bring back the Pur Menthe, Hydra Veg moisturizers and Raspberry & Peppermint line of products!
Thanks!

Signed, a long time, repeat customer ♡

13. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Alex,

Thank you for your continued support and for sharing your favorites with us. We truly appreciate your feedback regarding discontinued products and will pass it along to our team.

Vurdert til 5 av 5 stjerner

I've been a customer for many years

I've been a customer for many years, back even when they still sold makeup products. Everything they offer is well tested and very high quality.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Peggy,

Thank you for being with us for so many years. Your trust in our products means a great deal to us.

Vurdert til 5 av 5 stjerner

I have tried the Calming Spray at night…

I have tried the Calming Spray at night before bed and I believe it has helping me relax better. Tonight I will try the oil on my chest and feet.

18. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Cynthia,

Thank you for sharing your experience. We are glad to hear the calming spray is helping you relax. Enjoy trying the oil as well.

Vurdert til 4 av 5 stjerner

Great products not so great shipping rates

I love the products and have been a customer for over 20 years.
I am not happy about the $11 flat shipping. That is hefty and discourages customers from ordering

20. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi,

Thank you for your loyalty over the years. We appreciate your feedback regarding shipping costs and will make sure it is shared with our team.

Vurdert til 4 av 5 stjerner

Raspberry Vinegar

Love using the Raspberry Vinegar for my hair! It feels softer and lighter after use and it smells soooo good!!

9. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Laura,

We are so happy to hear you love the Raspberry Vinegar. Soft, light hair and a great scent is exactly what we aim for.

Vurdert til 4 av 5 stjerner

The product is great

The product is great, my hair is soft and shiny. Came quickly.

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Marcia,

Thank you for your feedback. We are glad your hair feels soft and shiny and that your order arrived quickly.

Vurdert til 5 av 5 stjerner

The products are excellent quality and…

The products are excellent quality and the site navigation is good. I would love to view all of the products available online.

19. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Gina,

Thank you for your feedback. We are glad you enjoy the quality of our products and the website experience. We appreciate your suggestion and will share it with our team.

Vurdert til 5 av 5 stjerner

excellent product

excellent product, with proved results. a little expensive we will appreciate better discounts twice per year or something like that. Thanks for your service.

2. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi David,

Thank you for your feedback. We are happy to hear you are seeing great results. We also appreciate your suggestion regarding promotions and will pass it along

Vurdert til 5 av 5 stjerner

I like every product I have purchased

I like every product I have purchased. They work well and no heavy fragrances.

18. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Janet,

Thank you for your kind words. We are glad you enjoy the effectiveness of our products and their light fragrances.

Vurdert til 4 av 5 stjerner

I have been using Yves Rocher products…

I have been using Yves Rocher products since 1984, because my French girlfriend shared/gave me products she brought with her from home.
I've noticed that there have been significant changes in the company's policies and procedures especially the past 6-7 years. Some have created a little sadness for me as a customer.
I always share my love and appreciation for YR with my girlfriends here in the Chicagoland area. I feel that YR is worthy of my time and patronage. I appreciate the soy based ink used on all the printed materials, no testing on animals, growing your own lavender and other plants at the company's own farms in France, the fun discounts, and remembering me on my birthday and anniversary, best of all, I've never had a skin reaction. I have very delicate skin, and allergies.
I am quite disappointed in the way my order gets delivered to me the last 6-7 years. The products are not protected/secured in the box and the box itself is not sealed well. I've had to call and complain that products must have fallen out of the box in transit.
My other major complaint is that trying to get a phone representative is nearly impossible. It took me 3 different trys, ringing/waiting on hold for a combined total of 20-30 mins. Very irritating/ frustrating, all the time, every time I call the past few years.
But, I love YR that much that I'm not going to give up on being on customer. I'm glad I was able to express these opinions because I was wondering if YR didn't care anymore what we customers thought/ felt.

18. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yves Rocher

Svar fra Yves Rocher

Hi Marimonica,

Thank you for your long-standing loyalty and for taking the time to share such detailed feedback. We truly appreciate your kind words about our products and values.

We are very sorry to hear about the issues you experienced with packaging and reaching our customer service. This is not the level of experience we want to provide, and your feedback will be shared with our team to improve these areas.

Your trust means a lot to us, and we hope to continue serving you better.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv