What happened to the flavour of your 5http sleep gummies? they used to be delicious passion fruit flavour, now they’re some kind of liquorice flavour… absolutely disgusting. I gave 2 stars because of... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
These gummies are fantastic! I’ve noticed a real difference in my overall wellbeing since I started taking them. The combination of Ashwagandha, gut health support, and apple cider vinegar works perfe... Vis mer
Selskapet har svart
I decided to try the Yumi Sleep Bundle after struggling to switch off at night and waking up feeling unrefreshed, and I’m really glad I did — after a few weeks of taking them consistently, I noticed a... Vis mer
Selskapet har svart
I was a bit unsure at first because of some of the older reviews and past issues, but I decided to give Yumi another chance. I’ve had a much better experience this time. Communication was clear, they... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Yumi is a UK based chewable supplements brand, first launched in 2017. We create simple, enjoyable nutrition products designed to support everyday wellbeing, from energy & sleep to gut health, beauty, balance & daily vitality. Our mission is to make healthy habits easier, more enjoyable & built to last. We believe wellbeing should feel simple, effective & easy to trust, which is why our products combine credible nutritional science with vegan friendly ingredients, natural flavours & chewable formats that fit naturally into real life. With a renewed focus on transparency, customer care & product quality, we are committed to rebuilding trust through a better experience at every touchpoint. Our range includes targeted chewable supplements such as All Day Energy, Bedtime, Snooze, Gut Health, Hair, Skin & Nails, Lean & Detox, and Wellness. Each product is designed to be easy to take, easy to understand & easy to build into a consistent routine. We are proud to be a UK based business serving customers nationally, with a growing community of people looking for simple daily habits that support how they feel every day. Whether you are looking to feel more energised, more balanced, better rested or simply more like yourself, Yumi is here to make that next step feel easier. Customers can contact our support team by email at hey@yuminutrition.com for help with orders, product questions, delivery, returns or after sales support. You can also stay connected with Yumi through our website, newsletter & social channels. Simple daily habits. Credible nutrition. Wellbeing made easier to stick with.
Premium Wellness Supplements
Skrevet av virksomheten
- Science backed gummies, made for real life
- Our chewable supplements are made with carefully sourced ingredients, natural flavours & strict quality standards. From sleep & energy to gut health, beauty & daily balance, we focus on simple nutrition that feels easy to trust & easy to stick with.
- Transparent & accountable
- With a renewed focus on transparency, customer care & product quality, we are committed to building trust through a better experience at every touchpoint. We are focused on listening, improving & doing things properly, so customers can feel confident choosing Yumi.
- Flexible subscriptions
- Build your daily routine in a way that works for you. Our subscriptions are designed to be simple & flexible, with regular deliveries you can pause, skip or cancel anytime. No hidden fees, no unnecessary hassle, just wellness made easier to keep up with.
- Fast, reliable shipping
- We offer UK wide delivery through trusted fulfilment partners, helping your order arrive quickly & reliably. You will be able to track your order every step of the way, with support available if you need us.
Customer-First Support
Direct Access to Real Help
Have an issue? You can reach our CEO or support team directly. We take responsibility, fix problems fast, and always put your satisfaction first.
24-HOUR SUPPORT OR A PRODUCT IS ON US.
Kontaktopplysninger
86-90 Paul Street, EC2A 4NE, London, Storbritannia
- +44 73 7853 8425
- hey@yuminutrition.com
- www.yuminutrition.com
4,2
Bra
328 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was a bit unsure at first because of…
I was a bit unsure at first because of some of the older reviews and past issues, but I decided to give Yumi another chance. I’ve had a much better experience this time. Communication was clear, they reached out personally, and it felt like they genuinely wanted to put things right. It’s good to see the effort being made to improve things, and I’m happy to give them another try.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Gracie,
We know that strong customer service starts with clear communication, personal follow-up, and a genuine commitment to resolving customer issues properly. As the new management team, one of our top priorities has been to improve the customer experience, rebuild trust, and ensure every customer feels heard and supported.
I’m really pleased to hear that your recent experience with Yumi Health was much better and that our communication and personal approach made a difference.
Feedback like yours is incredibly important as we continue to improve our service and deliver the quality support our customers deserve.
Thank you again for your trust and for giving us the opportunity to make things right.
Best regards,
Benoit Mercier
New CEO
Great gummies!
I’ve always found swallowing tablets hard and these products allow me to top up my vitamins easily. I’ve been taking YUMI for years and the hair,skin and nails blend is my favourite
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Lydia,
Thank you so much for your 5-star review and for being a loyal Yumi Health customer over the years.
We’re delighted to hear that our gummies make it easier for you to enjoy your daily vitamins. At Yumi Health, we believe wellness should feel simple, enjoyable, and effective — and creating delicious vitamin gummies that turn supplementation into a small moment of pure pleasure is exactly what we aim for.
We’re especially happy to hear that our Hair, Skin and Nails gummies are your favourite. They’ve been carefully formulated to support beauty and wellness in a convenient, tasty format for people who prefer gummies over traditional tablets.
Thank you again for your continued support of Yumi Nutrition and our vitamin gummies. Reviews like yours help others discover an easier, more enjoyable way to support their daily wellness routine.
I was a bit skeptical but honestly feel…
I was a bit skeptical but honestly feel great after taking these especially my mood. Thanks!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Thank you so much for your fantastic review! We’re thrilled to hear that you’re feeling great and noticing a positive change in your mood after taking our gummies.
At Yumi Health, we pride ourselves on creating science-backed formulas, using high-quality ingredients that are carefully chosen for their proven benefits. Your feedback means a lot and helps others discover the difference that expertly formulated supplements can make.
If you ever have questions about the science behind our products or want to learn more about our ingredients, we’re always here to help.
Thanks again for trusting Yumi Health on your wellness journey!
Svar fra Yumi Nutrition
Thank you so much for your amazing review! We’re thrilled to hear that our product makes such a difference for you—it’s feedback like this that keeps us motivated.
To our community: we’re excited to share that even more products and some innovative new launches are on the way in 2026. Stay tuned—there’s a lot to look forward to!
Thanks again for your support!
I have been taking this magnesium for…
I have been taking this magnesium for several months and it’s really helping with my sleep - I notice that I fall asleep a lot quicker than before!
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Anna,
We’re really happy to hear that after taking our magnesium gummies for several months, you’re noticing a real difference in your sleep – especially that you’re falling asleep faster than before. Our Magnesium Glycinate for sleep is specifically formulated to support relaxation and a calm mind at night, so it’s great to know it’s working well as part of your bedtime routine.
Feedback like yours is exactly why we created our tasty, vegan magnesium sleep gummies – to make it easier and more enjoyable to support better-quality rest.
Thank you again for choosing Yumi. If you ever have any questions about our sleep supplements or want to try other gummies from the range, we’re always here to help.
Benoit
Great product - exceptional service.
Without my Magnesium Glycinate I never have a good nights sleep. They taste great and work perfectly with my night time routine.
After seeing they were back in stock I ordered the 6 pack. I received them promptly but when delivered (EVRi) the packaging was open and only 1 tub was in the bag.
I contacted YUMI in the early evening and got a response immediately. It didn’t matter what time I emailed they were there to respond!
I couldn’t fault the customer service I received.
Oh and got my new replacement tubs within two days. AND another six when they could easily have sent five to replace what went missing.
So my only criticism would be stronger packaging in the first place…I think these delivery people like to throw stuff around!
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Karen,
Thank you so much for your fantastic review and for choosing Yumi Magnesium Glycinate gummies as part of your night-time routine.
We’re really happy to hear that our Magnesium Glycinate sleep gummies help you get a good night’s sleep and that you love the taste – making supplements enjoyable and effective is exactly what we’re aiming for.
I’m also glad our customer service team was able to step in quickly after the EVRi delivery issue. We never like to see orders arrive opened or incomplete, especially on larger 6-pack orders, so it’s great to know the replacement tubs reached you within 2 days and that the situation was resolved to your satisfaction.
Your point about stronger packaging is spot on. We’re actively reviewing and improving our packaging for larger bundles to ensure our vitamin and sleep supplements arrive safely, even when couriers aren’t as gentle as we’d like.
Thank you again for your trust, your loyalty, and for highlighting both the benefits of our Magnesium Glycinate gummies for sleep and your experience with our support team. If you ever have more feedback or need help with anything else from the Yumi range, we’re always here to help.
Good prompt customer service
Ordered some gummies 4 pots so a substantial amount. After a week I hadn’t received them so I got in contact, not expecting much help. However I was emailed back quite promptly and said they would look into it. Good old Evri had said they had tried to deliver but it had been refused! Total nonsense. I was promptly re sent my order, however not all of the items were available. I was given some complimentary gummies until my order could be fulfilled. Second order sent via Royal Mail and was delivered no problem. Good prompt customer service. Thank you.
9. februar 2026
Svar fra Yumi Nutrition
Lynn,
Thank you so much for sharing your experience and for your patience while we sorted things out. I’m glad we could resolve the delivery issues quickly and make sure you got your order—even if Evri made things more complicated than they needed to be!
We’re committed to doing right by our customers, and your feedback means a lot to us. If you ever need anything else or have questions, please reach out anytime to hey@yuminutrition.com
Thanks again for choosing Yumi and for your trust.
Couldn’t recommend more!
I ordered both the gut health and snooze gummies and I’ve been so impressed. They arrived really quickly, and they taste delicious! In the short time I’ve been using them so far I’ve already noticed I’m less bloated and that I’m falling asleep faster. I can’t wait to see more improvements as I keep using them!
12. februar 2026
Svar fra Yumi Nutrition
Hi Joana,
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying both the Gut Health and Snooze gummies. Fast shipping, great taste, and real effectiveness are exactly what we aim for with every order.
It’s wonderful to know you’re already noticing less bloating and better sleep—these are the results we work hard to deliver. We’re excited for you to experience even more benefits as you continue with Yumi Health.
Thanks again for sharing your experience and helping others discover effective, delicious supplements with quick delivery. If you have any questions or need support, our team is always here for you.
Welcome to the Yumi community!
Great products, reasonable prices, fantastic service!
I have been purchasing from Yumi for almost 7 years now, they have a wide variety of products and those I have used work really well, prices are very reasonable and even better on subscription.
It has to be said there have been disruptions in services recently after a change of ownership and management, however they are recovering extremely well and going strong again.
The customer service has been second to none and a real credit to the company and its new CEO, you should be very proud Benoit!
5. februar 2026
Svar fra Yumi Nutrition
Hi SueC,
Thank you so much for your loyalty over the years and for taking the time to share your experience.
You’re absolutely right—there have been bumps in the road during our recent transition, and I take full responsibility for the disruption. Your patience and understanding mean a lot to us. We’re committed to earning back your trust through consistent service and honest communication.
I’m truly grateful for your support and for calling out our team’s efforts. If you have feedback or need help, please reach out to hey@yuminutrition.com—we’re here to serve you.
Thank you again for sticking with Yumi.
Benoit
Yumi Nutrition went out of their way…
Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over. These are the best gummies for my husbands IBS and they kindly sent some and as well as a freebie to us while they are getting their website and paypal organised. So helpful. Highly recommend, thanks again
28. januar 2026
Svar fra Yumi Nutrition
Hi Sophia,
Thank you so much for your kind words and for sharing your experience! We’re truly grateful for your patience and understanding during our recent management transition. It means a lot to know our gummies have helped your husband, and we’re glad we could support you as you get everything back on track.
To everyone reading: Yumi Health is now under new administration, and we are absolutely committed to restoring your trust and delivering the level of service you deserve. We’re working hard every day to improve and make things right for all our customers.
Thank you again for recommending us and for giving us the opportunity to make things right!
Benoit Mercier
New CEO
I got my products!!!
I experienced a delayed delivery for months and had given up on that... but then I got an email with information that the company has new owners, and I got my products from Oct/2025!!! Amazing recovery!
Good products, and I am happy to be able to continue buying from Yumi Nutrition
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Regina,
Thank you so much for your kind words and for taking the time to update your review! I’m truly sorry for the long delay and the frustration it caused, but I’m thrilled we were able to get your products to you and earn back your trust.
Your patience and understanding during our transition mean a lot to us. We’re committed to making sure your future experiences with Yumi are smooth and positive. If you ever need anything or have feedback, please reach out directly—I’m always here to help.
Thanks again for giving us another chance!
Best regards,
Benoit Mercier
New CEO
Yumi Health Ltd
Thank you to the new CEO and his team…
Thank you to the new CEO and his team all missing orders are being shipped with some already received.
Now this is what we call excellent customer service just like in the past. Massive thank you for keeping your word.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Farid,
Thank you so much for your kind words and for taking the time to update your review. We’re grateful for your patience and understanding during our transition.
Keeping our word and making things right for our customers is at the heart of what we do, and your feedback motivates us to keep raising the bar.
If you ever need anything or have suggestions on how we can better serve you, please reach out directly. We’re here for you and truly appreciate your support as we work to rebuild Yumi together.
Best regards,
Benoit
Customer Support Lead
Yumi Nutrition
---
Would you like a shorter version or something more tailored for a specific platform?
I left a bad review saying I never…
I left a bad review saying I never received the gummies I ordered in September but today they turn up! Really weird
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Kerry,
Thank you for updating your review and letting us know your gummies finally arrived! We completely understand how frustrating the long delay must have been, and we sincerely apologize for the inconvenience.
We want to be transparent with our customers: Yumi Nutrition recently underwent a change of ownership, and we’ve been working hard to resolve supply chain and fulfillment issues that caused these delays. We’re excited to share that Yumi is officially back in business, and our new team is committed to providing a much better experience going forward.
We appreciate your patience and support during this transition. If you have any further concerns or questions, please feel free to reach out—we’re here to help.
Thank you for giving us another chance!
Best regards,
Benoit
Yumi Nutrition Customer Support
Thank you
Products recieved and an explanation as to what’s happened.
Thank you so much Yumi
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Sarah,
Thank you for your feedback, and I’m truly sorry for the frustration this has caused. I wanted to let you know that your order shipped on January 19th, and you should receive tracking details shortly if you haven’t already. If you have any issues or haven’t received your order soon, please reach out directly at hey@yuminutrition.com so we can help resolve it right away.
To clarify, Yumi is still a UK-registered business, but we are expanding our operations and customer support to better serve all our customers. We’re working hard to improve communication and ensure all outstanding orders are fulfilled.
Thank you for your patience as we make these improvements. If you need any further assistance, please contact our support team—we’re here to help.
Best regards,
Benoit
Yumi Nutrition Customer Support
Ordered in August 2025 and never…
Ordered in August 2025 and never received the order complained and got my postage refunded straight away on 1st September but then have never heard or received anything now their domain is gone and my email has been returned confirming this!
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Claire,
I’m really sorry for the experience you’ve had—especially with the lack of communication and the website issues. Yumi Nutrition recently went through a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and working hard to resolve all outstanding issues.
Based on the limited information you've provided, I can’t find your details in our database, but I want to make this right for you. Please reach out to me directly at hey@yuminutrition.com so I can personally investigate your order and help resolve this as quickly as possible.
Thank you for your patience, and again, I sincerely apologize for the inconvenience. We’re committed to regaining your trust.
Best regards,
Benoit
Yumi Nutrition Customer Support
Problem resolved in Jan 26- new CEO in charge
Same problem as others have mentioned. I used to order from this company on Amazon with no problems. As they no longer seemed to have the gummies in stock, I went via the company website. Placed an order on 28th October and the money went out of my account. Had a confirmation email but no goods were despatched. I emailed on 08 November to chase but no reply and now my emails bounce back and the company email is not recognised. I assume the company has gone into administration but a response would have been nice. I later received a full apology from the new CEO, who stated he was working hard to get things back on track, so I am prepared to try again in future.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Virginia,
I’m really sorry for the experience you’ve had, especially the lack of communication and difficulty reaching us. Yumi Nutrition recently went through a change of ownership, and during that transition, our website and email were temporarily offline. This caused delays and a breakdown in customer support, and I completely understand how frustrating that must have been.
We’re now back online and working hard to resolve outstanding orders and restore trust. I can’t find your details in our current system, but I’d like to help make this right for you.
Please contact me directly at hey@yuminutrition.com so I can personally look into your order and assist you.
Thank you for your patience and for bringing this to our attention. We’re committed to improving and hope to regain your trust.
Best regards,
Benoit
Yumi Nutrition Customer Support
I.ve used them in the past quite a few…
I.ve used them in the past quite a few times. Had a email 2 days ago for their melatonin and click on it and its not their site ,so why are emails still being sent out to buy when they gone out of business. In past they was great ,best gummies around buy from biovea now very fast delivery from them.
Good to know your back in business. Hopefully can get the melatonin from you now.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Beverley,
I’m really sorry for the experience you’ve had, especially the lack of communication and difficulty reaching us. Yumi Nutrition recently went through a change of ownership, and during that transition, our website and email were temporarily offline. This caused delays and a breakdown in customer support, and I completely understand how frustrating that must have been.
We’re now back online and working hard to resolve outstanding orders and restore trust. I can’t find your details in our current system, but I’d like to help make this right for you.
Please contact me directly at hey@yuminutrition.com so I can personally look into your order and assist you.
Thank you for your patience and for bringing this to our attention. We’re committed to improving and hope to regain your trust.
Best regards,
Benoit
Yumi Customer Support
I ordered in September still no deliver… UPDATED
I ordered in September still no deliver and they don’t reply to emails and then they have the cheek to email me tonight with a buy 1 get 1 free on sleep gummies
Update as of 20/11/24- website has gone now
Update 23/01/2026
I wanted to come on and update my review with what’s happened so far,
I have received my order from September and have had direct contact with the new owners of Yumi, he has apologised and explained what happened and has given a gesture. I think he has done everything he can to make amends, I understand this is after the fact but sometimes this can’t be helped.
Even after all of this I will still be be ordering from Yumi.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Anna D,
I’m truly sorry for the long delay and lack of communication you experienced—especially after placing your order in September and then receiving promotional emails while your original order remained unfilled.
I want to let you know that in the past few days, we have shipped out all previously unshipped orders, including those from September.
You should receive your order soon, if you haven’t already. If your order still hasn’t arrived within the next few days, please reach out to me directly at hey@yuminutrition.com so I can personally assist you.
Yumi Nutrition recently underwent a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and fully committed to making things right for our customers.
Thank you for your patience and for bringing this to our attention. We’re here to help and hope to regain your trust.
Best regards,
Benoit
Yumi Nutrition Customer Support
Placed order and they never showed and…
Placed order and they never showed and can not get response for my money back. Do not order.
2. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
HiRachel,
I’m truly sorry for the long delay and lack of communication you experienced—especially after placing your order in September and then receiving promotional emails while your original order remained unfilled.
I want to let you know that in the past few days, we have shipped out all previously unshipped orders.
You should receive your order soon, if you haven’t already. If your order still hasn’t arrived within the next few days, please reach out to me directly at hey@yuminutrition.com so I can personally assist you.
Yumi Nutrition recently underwent a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and fully committed to making things right for our customers.
Thank you for your patience and for bringing this to our attention. We’re here to help and hope to regain your trust.
Best regards,
Benoit
Yumi Nutrition Customer Support
Refund via bank company gone bust
DO NOT BUY
It appears this company has gone bust and will no longer be shipping to uk
But they just allow you to purchase with no pre warning shame really best of finding a new supplier
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yumi Nutrition
Hi Sol,
I understand your concerns and sincerely apologize for the lack of communication and difficulties you’ve experienced recently. Yumi Nutrition experienced a period of transition and temporary disruption following a change of ownership, resulting in delays and confusion around orders.
However, I want to reassure you and other customers that Yumi is not out of business—we are back online and actively shipping orders to the UK again. We’re working hard to resolve any outstanding issues and restore trust with our customers.
If you or anyone else has an unresolved order or needs support, please contact me directly at hey@yuminutrition.com so I can personally assist you.
Thank you for your feedback and for giving us the opportunity to make things right.
Best regards,
Benoit
Yumi Nutrition Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.