Excellent service from Yard Direct Very good value. Speedy delivery. Well packaged so no damage to the window All now installed and we are well pleased. Thank you
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery date was wrong but I think that was the suppliers fault, the guys at yard direct helped alot with the new delivery date. Very helpful 👍
Excellent customer service, really responsive, really helpful. Great product knowledge. Fast shipping times. Will be using again. Thanks for all your help
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
YARD Direct – The UK’s Roof Window Specialists Buying roof windows doesn’t need to be complicated. At YARD Direct, roof windows are what we do – every day. We help homeowners, installers and builders choose the right roof windows, flashings and accessories for their project, with expert advice from a friendly and knowledgeable UK-based team. We supply VELUX, RoofLITE and our own YARDLITE range, together with roof lanterns, flashings, blinds and accessories for projects across the UK. But we believe our job is about more than simply supplying products. It’s about helping customers buy with confidence. Whether you’re replacing an existing roof window, planning a loft conversion or working on a larger project, our team can help you identify the right products, check compatibility and avoid costly mistakes. We aim to make the whole process straightforward – from your first question or quotation through to ordering, delivery and after-sales support. Real people. Expert advice. Roof windows made simple. Our team is available: Monday–Friday: 8.30am–5.00pm Saturday & Sunday: Closed
YARD Direct - VELUX & RoofLITE Specialist
Skrevet av virksomheten
- Superior Customer Care & Aftersales
- Customer service is our No.1 priority! We strive to go the extra YARD for our customers, we want to make sure you have a first class shopping experience.
Price Beat Promise
We will beat any genuine quote!
We aim to have the sharpest of prices but if you do happen to find a cheaper price elsewhere we will beat it by 10% of the difference!
Kontaktopplysninger
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, Storbritannia
- 01786357252 WApp 07867379836
- sales@yarddirect.com
- www.yarddirect.com
The UK's Roof Window Specialists
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Simple easy to navigategreat site site had no…
Simple easy to navigate site had no problems cheapest price around
11. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Carol,
Thank you for sharing your positive experience with us, we're very happy to hear you found our site easily useable and you where impressed by our competitive pricing! Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head of Marketing
Very helpful team
Very helpful team, with options explained, alterations happily made, and all at a very reasonable price. Thankyou Yard!
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Alistair,
Thank you for sharing your positive experience with us, we're delighted to hear you found our team helpful and you where impressed by our competitive pricing! Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head of Marketing
Svar fra YARD Direct
Good Afternoon,
Thank you for taking the time to leave us such a positive review. We're delighted to hear your thoughts on our competitive pricing. Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head of Marketing
Great service
Great service , super commination, or the Velux glass replacement and went perfect .
Will order again .
Thank you
14. april 2025
Svar fra YARD Direct
Good Morning Atanas,
We're delighted to hear your thoughts on our service and communication throughout your ordering to delivery process. Please don't hesitate to contact us in future for any further inquiries you may have.
Many Thanks,
Rory - Head Of Marketing
Such a great company to deal with
10. april 2025
Svar fra YARD Direct
Good Morning Roy,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.
Many Thanks,
Rory - Head Of Marketing
Very helpful in ordering and they…
Very helpful in ordering and they arrived next day brilliant and thank you Ross
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Lee,
Thank you for taking the time to share your positive experience with us, we greatly appreciate it. I'll be sure to pass your comments onto Ross I'm sure he'll be delighted to hear them. Please don't hesitate to contact us in future for any other inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Very helpful and understanding customer…
Very helpful and understanding customer service team. We would recommend your company to family and friends.
7. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi Sarah,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you'd recommend us to family & friends! Please don't hesitate to contact us in future for any further inquiries.
Thank you for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great company
Great company, i have bought numerous velux skylight blinds from Yard direct , never any problems.
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Morning Mark,
Thank you for taking the time to share your positive experience with us, we're thrilled to hear about your may great experiences with us. Please don't hesitate to contact us in future for any further inquiries.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great service and prompt response to…
Great service and prompt response to questions. Prices are also very competitive. Will definitely be back if the need arises
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Morning Adam,
Thank you for taking the time to share your positive experience with us, we're delighted to hear your positive thoughts on our speedy response time and our service from our fantastic little team here. Please don't hesitate to contact us in future for any further inquiries.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Very happy with the blind and a saving…
Very happy with the blind and a saving on buying from Velux directly!
10. februar 2025
Svar fra YARD Direct
Good Afternoon Joy,
Thank you for taking the time to share your positive experience with us! We're delighted to be hearing about your savings with us! Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
That rare combination of being competitive and accommodating
The quote service is good and they get back to you quick. I wanted an extended, just-in-time delivery so that I could align it with the necessary trades while not filling precious storage areas. They understood my dilemma and made me feel confident it will all go according to plan.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Dom,
Thank you for taking the time to share your positive experience with us, we're really happy to hear you where impressed by our speedy response times from our team and our fantastic assistance. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great prices
Great prices, very helpful information on the phone and felt given just the help that was needed.
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon,
Thank you for taking the time to leave us such a positive review! We're happy to hear our team was able to cater to your needs. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Quick and efficient sales team
12. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi Craig,
Thank you for taking the time to share your positive experience with us, we're delighted to hear you where impressed by our sales team. Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Fabulous service
11. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi Mick,
Thank you for taking the time to share your positive thoughts with us on our service! Don't hesitate to contact us in future for any other inquiries you have.
Thanks for choosing YARD.
Many Thanks,
Rory - Head Of Marketing
Great service
Great service, quick response and quick delivery, friendly staff and ready to help with the full knowledge about the roof windows. Thanks a lot Yard
15. januar 2025
Svar fra YARD Direct
Good Afternoon,
Thank you for taking the time to share your positive experience with us! We're delighted to hear our aim to provide the best & quick service reflects back to our customers! Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Easy order process and super fast
14. januar 2025
Svar fra YARD Direct
Good Afternoon Russel,
Thank you for taking the time to fill us in on your positive experience with us, thank you for being a repeat customer with us, we're glad to hear you thought our ordering process was simplistic. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Excellent service
Good comms, competitive prices and delivered when they said it would be.
14. januar 2025
Svar fra YARD Direct
Good Afternoon Radwan,
Thank you for taking the time to leave such a positive review with us, we're very happy you where impressed by our fantastic communications from our team here. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Was able to speak with someone via…
Was able to speak with someone via WhatsApp initially but then in person when placing the order.
Refund for delivery ( not required)processed very quickly
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Mr Macpherson,
Thank you for taking the time to share your positive experience with us, I'm very pleased to hear how you found our service & our speedy responses from our great little team here. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Svar fra YARD Direct
Good Afternoon Alan,
Thank you for taking the time to share your positive experience with us, we're happy to hear you where impressed by our services. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
Good service and Cheaper …
The product I ordered was much cheaper from Yard direct than countless other sellers. I was kept informed of delivery throughout the process. Good service.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good Afternoon Steve,
Thank you for taking the time to share your positive experience with us, we're delighted to hear your thoughts on our competitive pricing & service. Please don't hesitate to contact us in future for any further inquiries you may have.
Thanks for choosing YARD Direct.
Many Thanks,
Rory - Head Of Marketing
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