Made an order and paid £25
They cancelled my order and still have not refunded my money. Still awaiting refund from 30th September

Excellent service and best of all, fantastic service which continues after you've signed the contract unlike some other operations! The guys at Yappl have been nothing but friendly and helpful

Great level of service. provided me with different options, very easy to talk to and answered all of my questions. Recommend highly

Just joined Yappl. From onboarding to aftercare has been excellent. All the guys at Yappl are very knowledgeable and are in fact experts. It was the best decision I made to move the business to Yappl.

Great telecoms provider, Mark Cohen, Jack Shaw & Pete Wainwright, all extremely helpful. Highly recommended :)

Project was planned and executed perfectly.

We have just renewed our contract with yappl for a further 24months. Tonia and Nicola's customer service was 1st class and both worked extremly hard to come up with a package to retain our account.

Fantastic support and service from Yappl.
Fully recommended.

What a great service, Danny was so patient and supportive and professional. I would highly recommend him and his company.

Avoid at any cost. We transferred our phone line and internet to Yappl. Once our numbered transferred to them we lost our internet and line for two working days. They had some issues with Openreach so they sent us a 4G router temporarily on the third day which doesn't work properly. The phone line is not actually wired and it's on the internet which is extremely unreliable. Our 4G internet is super slow and it gets disconnected often.

Great service from Nicola and the team yet again.

Customer Account Managers are extremely helpful and rectify issues really quickly and efficiently.

I got intouch with yappl to get a quote for 2 business lines, From the start Helen kind was very helpful I didn't reply to the quote for at least a month as my original contract was still running there no pestering or chasing it up, as soon as I was ready quick email to Helen everything was in place and completed within 24hrs no hassle and all questions answered even when her shift was over, that little extra mile in customer service

Great service from Mark in the technical support team, very quick and efficient; nothing is too much trouble.

Massive Thank You to Christian at Yappl. He did managed to get Fibre sorted for me within a month. BT and Virgin were not able to service this site but Yappl did.

I will always use them in future and recommend highly.

This is an excellent company very helpful team, Helen was great in finding us the right deal for our company, helped us getting the accounts set up and put us in touch with the right team for our SIP requirements, will most definitely be recommending these guys....

Great service from Helen, an absolute pleasure to deal with. Great prices as well, beating a business sim only plan from EE direct by quite a bit! Couldn't be happier, nor recommend more. Thanks so much Helen and team!

So easy to deal with, Helen was really helpful, she answered all the questions we had and has been able to sort out the contracts for us quickly and easily.

I have recently changed our mobile contract to Yappl. I have been dealing with Helen Kind and she has dealt with everything efficiently and smoothly, I could not wish for better customer service. Thank you Helen, we are looking forward to working with you.