Lindsay and Emma are always so brilliant when I speak to them. This time around was no different. I ordered a new sim and it was delivered the next day. Contracts signed and everything processed in... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Vis mer
Selskapet har svart
Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... Vis mer
Selskapet har svart
Outstanding service l have received for my small business l had totally lost faith in so many utility companies it's now been restored by this amazingly great bunch of guys always there to listen re... Vis mer
Informasjon om virksomheten
Om Yappl
Skrevet av virksomheten
Why work with us?
Skrevet av virksomheten
- We're fast and responsive!
- You can talk to us anytime. Contact us online, over the phone and in person. Our dedicated support teams will give you the personalised service you deserve.
- We're flexible to your needs!
- Your business needs are the most important thing to us, so our services are designed around you. We always listen first, so we make sure you get exactly what you need.
- We're reliable!
- We're here to support you. Our service teams and accounts managers are on hand to deal with any changes to your business or should issues occur.
Kontaktopplysninger
4 Maises Way, DE55 2DS, Alfreton, Storbritannia
- 01773 522300
- enquiries@yappl.com
- www.yappl.com
4,9
Enestående
304 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Just renewed my contract again
Just renewed my contract again, thanks to Helen Kind. She's been really helpful and always does me a great deal.
24. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for renewing with us, Dale, and for the generous feedback. We're pleased to hear that Helen was helpful and secured a great deal for you. Your loyalty means a lot to us, and we're always here to ensure you receive the best service and value. Looking forward to supporting you throughout your new contract! Best regards, James.
Thank you Tonia and Nicola for…
Thank you Tonia and Nicola for supplying us for another year. Great service!
30. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for taking the time to leave us a review, and of course for choosing us again this year! It's fantastic to hear that Tonia and Nicola have continued to provide great service. Your continued trust means a lot to us, and we're here to support you whenever you need. Looking forward to another successful year together! Best regards, James.
Amazing service
Amazing service, we have recently moved all our work phones and mifi boxes over to Yappl (And EE), and have had the pleasure of dealing with Helen from the very beginning.
She has really gone above and beyond, and I couldn't be happier to finally be with a company who are responsive, and makes it their priority to support you.
30. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you for your kind words, Rachel, and for choosing Yappl to manage your business mobiles and MiFi boxes! We're thrilled to hear that Helen has provided a great experience from day one. Supporting customers like you with responsive, dedicated service is always our priority, so it's fantastic to know you feel well looked after. If there's ever anything more we can do, please don't hesitate to reach out. We look forward to a long partnership with you!
Thank you Tonia and Asif for your help…
Thank you Tonia and Asif for your help with our broadband. You have helped us move into our new office smoothly!
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for your kind words! We're thrilled to have assisted with your broadband setup and help make your move to the new office a smooth one. It's always a pleasure working with returning customers like yourself, and Tonia and Asif are delighted to have been part of your transition. Please reach out if there's anything else we can do to support you. We're looking forward to continuing our partnership! Best regards, James.
Thank you Tonia and the team for your…
Thank you Tonia and the team for your great service.
29. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you for the wonderful feedback, Kevin! We're grateful for the opportunity to work with you again and are delighted that Tonia and the team keep on providing the service you've come to expect from us. We're always available should you need anything from us. Looking forward to supporting you again in the future! Best regards, James.
Helen Kind , Yappl
Helen Kind , looks after our small business account , without question her level of personal customer care, expertise and kindness in general are frankly astounding. It is rare these days to receive such a personal and tailored service on a B-2-B basis so I cannot recommend her and therefore by extension Yappl highly enough for all of your mobile and cloud based comms and technology.
Thank you Helen
29. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you so much for sharing your experience, Patrick! It's great to hear how Helen's dedication and expertise have made a positive impact on your business. Providing personalised, tailored support is something we prioritise. Thanks also for your recommendation - it means a lot to us, and we look forward to continuing to support you and your business in the future. If there's anything further we can do, please don't hesitate to reach out. Best regards, James.
Dire - Avoid avoid avoid
Dire - smart snippy communications and less than helpful salespeople in a rush to rack up their numbers. I will stop short of citing names but quite frankly, I'll take my business elsewhere. Avoid avoid avoid. Don't bother contacting me, I've wasted more time on you than I'd like because I gave your salesperson a chance. A regretted decision on my part.
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you for taking the time to share your feedback, Deborah. We're sorry to hear that your experience didn't meet expectations, as we always aim to provide helpful and attentive service. Your feedback is valuable and will help us improve to ensure we always offer the best support possible. In the meantime, if there's anything else we can do for you, or you have any further feedback, please get back in touch with us. Best regards, James.
Our business has been using Yappl for…
Our business has been using Yappl for many years now. Their customer service is second to none and this is mainly down to Helen who is a key member of the business. A pleasure to deal with and communication is outstanding! Keep up the good work and I look forward to many more years of working together :) Heitrich Asbestos Surveyors
24. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you so much for your wonderful review, Afwaan, and for being such a loyal customer over the years! We're grateful for your continued trust in us, and it's fantastic to hear that Helen has consistently provided the level of service that makes your experience with Yappl so positive. We also look forward to many more years of working together and are always here to support you and your business. Best regards, James.
Great experience - yet again
We've dealt with Helen since establishing our business in July 2023, returning each time to add further mobiles as we've grown.
On each occasion she's been helpful, friendly and efficient - many thanks for your excellent customer service.
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for your kind words and for taking the time to share your experience! It's great to hear that you've had such a positive experience with Helen, and that she's been able to assist you as your business has grown. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Thanks again for choosing us, and we look forward to continuing to support you and your business. Best regards, James.
Easy and simple
Very easy and smooth process when ordering 5x SIMO contracts.
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for leaving a review, Chris. We're pleased you found the experience positive - we aim to provide our customers with nothing short of the best. Thanks for choosing Yappl, we're here if you need anything. Best regards, James.
Great service from Tonia and the team
Great service from Tonia and the team. As usual.
27. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for taking the time to drop us a review, Darren. It's great to hear Tonia and the team were on top form - again, by the sounds of it! Thanks for choosing Yappl, we're here to help whenever you need it. Best regards, James.
Exceptional Service from Start to Finish
From the moment I first contacted Yappl, the transition to becoming a customer was seamless. They’ve been fantastic in handling all the issues with my previous provider, ensuring everything was sorted efficiently.
Helen and her team are not only friendly but also proactive and responsive to any issues. Helen truly went above and beyond to help me while I was in the US, resolving the mess left by my old supplier and getting my phone up and running quickly.
When I temporarily lost my phone, Helen was incredibly helpful in swiftly shutting down the line and issuing a new SIM card in record time.
I can’t speak highly enough of Yappl – their customer service is second-to-none, especially when it matters most.
Dan, Creative 23 Ltd.
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you for the glowing 5-star review, Dan! We're absolutely delighted to hear that your switch to Yappl was a success and that Helen and the team provided such great service. Especially in your hour of need after losing your phone! Thanks for choosing Yappl - we're thrilled to have you as a customer and are always here to help. Best regards, James.
Great customer service
Great customer service, always a fast response and professional staff.
19. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thank you for taking the time to leave a review, Vicki. And such a positive one at that! We're delighted to hear you've had a great experience, particularly from our customer service team who we're immensely proud of. We'll be on hand whenever you need us. Best regards - James.
swift response and quickly sorted issue
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for your 5-star review! We're thrilled to hear that we were able to resolve your issue swiftly. Providing quick and efficient service is always our goal, and it's wonderful to know we met your expectations. If you ever need any further assistance, we're always here to help! Best regards - James.
Helen is amazing
Helen is amazing, very helpful and on the ball. Great service and very happy with the deal .
17. juli 2024
Anmeldelse skrevet uten oppfordring
The easiest and smooth process for my agency to get a phone contract . Also this contract will help me to grow my business credit score ! Thank you YAPPL
4. juli 2024
Anmeldelse skrevet uten oppfordring
Great Company to deal with
Great Company to deal with.
Yappl search the market to find the best deals for your specific circumstances and needs in the mobile market.
Informative, prompt, very competitive nothing too much trouble and made the switch from our previous provider super easy.
Kept up to date at every stage of the process and every request was dealt with quickly and professionally.
Helen our Sales Manager was brilliant, nothing was too much trouble and replied almost instantly across every stage of the switch & feel she went above and beyond in regards to securing our business.
Would thoroughly recommend Yappl and their service to any business looking for a new/switch in their mobile contract.
13. juni 2024
Anmeldelse skrevet uten oppfordring
We changed supplier to Yappl
We changed supplier to Yappl. Slight bumpy ride at the beginning but the team really tried to help and after lots of phone calls and a couple of visits everything is now working well. Thank you especially to Christian Baines, Josh Beers and James Bannister.
21. mai 2024
Anmeldelse skrevet uten oppfordring
Great company with great communication…
Great company with great communication and nothing is ever too much trouble! You’re always presented with lots of ideas and suggestions whether you’re changing your current plan or resolving an issue. Would highly recommend this company.
29. januar 2024
Anmeldelse skrevet uten oppfordring
It took a little while to get sorted…
It took a little while to get sorted but once Mark was on the case it was resolved rapidly, he was good to his word and called me when he said he would and resolved all the issues I was having... Thanks Mark you're a star..
1. februar 2024
Anmeldelse skrevet uten oppfordring
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