I was introduced to Helen via the live chat function on Yappl's website who from the get go offered unconditional support for my phone upgrade. I had chosen a deal (where she helped me complete the application), and then contacted me a few days later to let me know of a similar priced deal for a different model phone. She also offerred to help sort out the numbers on our account to make sure none was old, as well as the renewal dates. She did not have to do this at all but it was really appreciated. All I can say is GO HELEN!! The deals provided by Yappl are second to none (not quite sure why its significantly cheaper - but I won't ask!) A* service from start to finish.

Outstanding service l have received for my small business l had totally lost faith in so many utility companies it's now been restored by this amazingly great bunch of guys always there to listen respond very fast so so helpful.
Been dealing with them for few months setting various things up
Robyn Joshua jake Adam Jack sorry if missed anyone out u all been great 👍

Yappl have been excellent to deal with. Emma in particular is outstanding! Nothing is too much trouble for her, she is super efficient and also hilarious. She explains everything thoroughly and is an absolute diamond! I have also dealt with Asif who is a credit to the company and sorted out our business landline quickly. Highly recommend!

Amazing Service, Very helpful, efficient and informed team. Good advice, clear clear communications and quick turnaround with both quotes and delivery.
Adam and Jake was very helpful throughout.

Excellent all round service from Jake @ Yappl. Personable, punctual, polite and patient - not possible to fault him at all. If the rest of the customer experience is even half as good I'll be very happy.

Fantastic service from Yappl. This was my first time using them and it's been an absolute pleasure of an experience. Helen has been incredibly helpful with her swift responses. I would highly recommend and I will definitely be using them again in the future. Thank you!

Helen and the team were very helpful and would recommend any business using them. Thanks again Yappl great service!

Fantastic service - really hassle free. Have moved all our business phone accounts over to A1. So much easier than trying to contact O2 or EE. Very helpful, easy and clear explanations, no jargon.
Extremely quick email responses as well! Would not hesitate to recommend to all! Thank you to all the team at A1comms/yappl :)

Simple , helpful and ideal for small businesses . The only reason I’m leaving is we’ve built our own platform and I’m moving my number to ours . Great job .

Amazing service from Robyn. Always very helpful, the very definition of someone going above and beyond at their work.

Excellent Service.

Cuts the pain out of waiting to talk to O2 directly

Fantastic service from both Nicola and Tonia, every query was answered promptly, all information was clear and precise, phones delivered and now set up.

Nicola is always really helpful and gets back to us on our queries quickly and efficiently. Thank you!

Very helpful, efficient and informed team. Good advice, clear clear communications and quick turnaround with both quotes and delivery.

I cant say how impressed I am with Yappl's service- in particular Helen Kind is a pleasure to deal with- always going above and beyond to make things easier and clearer for us. I would recommend Yappl to anyone - thank you for all your support Helen!

Great service as always from Nicola, Tonia and the team. New phones sorted straight away without a hitch, fabulous.

Fantastic service, Helen has been so helpful. Thank you

Fab service from the sales teams at Yappl and so far so good, I've only been hooked up to the phone system and internet for 3 days so can't really comment on this but the yappl team have been really helpful with any of my queries so I'm super pleased so far.

Our company have been a Yappl customer for many years now. Despite fierce competition within their market space they always deliver good, 'Value for Money' contracts, with the main differentiator being a first class Service Wrapper - this makes staying with Yappl an easy decision year after year. A big Thank You to Nicola and the team !