Bad service
I've done a tear through with an unexperient student and she made a mistake and did nothing like a tear through, I did a review and the owner Hashim called me straight away to fix the issue, he offered to fix the problem at no costs in return I had to remove the review. After the procedure I was waiting for the results of it and they kept pushing me to remove the review. I then decided to come for a botox later on at the same place I've been before and arrived on time. Once I arrived I waited at reception for 15 min and no one texted me, I text and no reply, and then started to call when they just sent a wpp message saying they will see me 30 min later (after already waiting for 15min). Once the 30 min has passed again message them and then 15 min later I called and they said they were ready for me, where I've been. So they told me they changed the address and it was on the confirmation email. I'm not complaining they changed address, but the communication skills. If I booked an appointment at 1pm and I wasn't there, is more then fair they would text me, reply my messages or try to figure it out what's going on ! The botox done with them in the passed lasted for 1 month, didn't work in the crows feet, the tear through even made by the owner also didn't work. Bad communication skills and bad procedures results. I did spoke to some friends who been to the same people and they also said it only works for a few days and then is gone ! No one goes there anymore and we don't recommend to anyone. Paid £40 for the time, lost my day at work and they don't do refund. The owner called to offer another day, but I already missed my day at work, can't missed another one for a bad service. It's not because is cheap that should be that bad. Requested the refund and they said no !