A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Vis mer
Selskapet har svart
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Vis mer
Selskapet har svart
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av mat og drikke til catering
- Konfektforretning
- Engrosforhandler av konditorvarer
- Husholdningsartikkelgrossist
- Matvaregrossist
Om WowStoreDirect
Skrevet av virksomheten
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Kontaktopplysninger
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Storbritannia
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4,2
Bra
361 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra WowStoreDirect
Thank you for your kind words
Svar fra WowStoreDirect
Thank you for your kind words
Can’t fault them!
Same day dispatch and next day delivery for FREE. Brilliant company.
21. august 2025
Svar fra WowStoreDirect
Thank you for your kind words
The helpline number 5000is non…
The helpline number 5000is non existent,although email dealt with promptly and delivery issue was resolved satisfactory.
8. august 2025
Svar fra WowStoreDirect
Hi Thomas,
We are so sorry you weren't able to reach us via phone. This will be dealt with.
Thank you!
How can I rate my experience when I…
How can I rate my experience when I haven’t received my order
15. august 2025
Svar fra WowStoreDirect
Hi Philip,
We sincerely apologize for this. We’ve tracked the order, and it appears to be lost in transit. We’ve also reached out to you via email.
Could you please respond at your earliest convenience?
Best regards,
Temi
Brilliant Store
This was my first time buying from WOW store direct. Fabulous prices Superb service and delivery and l will definitely be shopping with you again.
Highly recommend you checking out WOW store direct.
14. august 2025
Svar fra WowStoreDirect
Thank you and please shop with us again :)
Svar fra WowStoreDirect
Thank you!
Ordered 6 x 500g Nescafe Azera and was…
Ordered 6 x 500g Nescafe Azera and was send 6 x 75g.
They said they will replace it once i return the goods they sent in error - but i am still without my order after a week of paying for the goods.
11. august 2025
Svar fra WowStoreDirect
I’m sorry to hear about the mix-up with your order. To get this corrected as quickly as possible, please reach out to our support team at customerservices@wowboxme.com
with your order number and details of what you received. They’ll arrange the replacement and make sure you get the correct items.
Thank you for your patience,
Delivery was due on Monday did not…
Delivery was due on Monday did not receive delivery till friday
10. august 2025
Svar fra WowStoreDirect
Hi Isabel,
We are so sorry about this. Please reach out to us so we can rectify this issue as we value you as a customer.
WowStoreDirect
Svar fra WowStoreDirect
Thank you please shop with us again.
Svar fra WowStoreDirect
Thank you please shop with us again.
Very quick service and excellent…
Very quick service and excellent updating....great stuff!
9. august 2025
Svar fra WowStoreDirect
Thank you please shop with us again.
Order Cancelled Without Notice or Explanation
Placed an order on 01st August, received my confirmation email. On the 05th August I received an email advising that my refund had been issued.
I have no idea why I was issued a refund & why my order was cancelled, I received no contact, either via email or phone, to advise why they could not fulfil the order.
Poor service & communication, I doubt if I'll ever place another order with them.
Basic communication to advise why they could not fulfil my order would have made for a better level of service!
1. august 2025
Svar fra WowStoreDirect
Hi Fraser,,
I’m sorry for the poor experience. To get this resolved quickly, please reach out to our support team at customerservices@wowboxme.com
with your order number and the email used at checkout. They’ll review the cancellation and advise on next steps.
Thanks,
wowstoredirect
My favourite choccy bars
I suspect that the boxes of Double Deckers are stored in a warm environment because the bars at the bottom are squashed and the filling is coming out of the ends, which sticks to the inside of the wrapper making it difficult to open. There is also a two inch space at the top of the box which shouldn't be there.
Other than that, the boxes were sent in an outer box with packing material in the spaces, so the chocolate bar boxes arrived undamaged.
2. august 2025
Svar fra WowStoreDirect
Thank you
Svar fra WowStoreDirect
Thank you please shop with us again.
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