Worldstream - Solid IT. No Surprises. Anmeldelser 263

Just got my server and so far it's great. The service is the best that I've ever had the pleasure working with! Alex was great and unexpectedly to me responded super quickly at really late local hours to resolve my problem on-site.

Great company with very good servers specs as well as excellent and fast support.

High availability and quality of support. I recommend.

I have tried multiple dedicated machine providers, but none match the quality of service, availability of hardware, and network connectivity provided by Worldstream. We haven't faced any downtime for a year; our most critical services run on dedicated machines backed by TBs of Enterprise SSDs provided by Worldstream!

Best prices and excellent customer support.

Final update:
Great actions were made to stop illegal activities.
Response time is improved. Really.
I recommend them if you're looking for a dedicated server. They offer also highly customized solutions.

Update:
After some communication by email they closed abusive accounts.
They also promised to improve the response time to abuse reports.
It's a big step forward.
Let's see in the future how it works.

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Probably a good service as seen the other reviews.
Anyway they handle very poorly abuse reports. Compromised systems seems to run for ever without any action.
Many IPs from their network do ssh attacks, email fraud, open relay checks, etc.
Of course closing a "bad" customer account is not profitable.

The team is really fast at responding and helped me with every question. Till now, i can’t tell something negative as i am fully satisfied. I rented a dedicated Server and it is how they advertise them. Fast and stable. I’m lucky to have found them. But its not all gold that shines, i will tell if i find something negative!

I've been a Worldstream IT infrastructures user for four years, valuing their exceptional service quality. However, my account got suspended for reasons cited as abuse. I conducted thorough checks on the server and consulted with my clients, confirming no misuse, particularly in sending emails. We exclusively used paid email services. Despite these efforts, I might have missed something, but the suspension and subsequent ban remain unclear to me. While I respect their decision, I wish there had been clearer communication or help to understand their rationale.

Edit/PS:

Recently, I recommended Worldstream to a customer and assisted him in choosing and setting up a server. I assisted him by setting up an account and handling the payment on his behalf, but unexpectedly, his account was banned following the submission of all required verification documents. The reason given for the ban was my involvement in the payment process, and they refused to refund the order. I thought that my case was an isolated incident, but I found many related reviews indicating that others have experienced similar issues with them.

This incident has significantly changed my perspective. While Worldstream may offer a good quality-price ratio, their unpredictable account management policies are a major concern. You should be aware that your account can be banned at any time. Due to these experiences, I am compelled to lower my rating to 1 star.

Edit/PS:

Worldstream contacted my customer and apologized for what happened, and they processed the refund, while a standard expectation in customer service, especially for a service paid but not provided. Despite the inconvenience and the uncomfortable situation it created with my customer, I acknowledge their promptness and apparent good intentions. Consequently, I've decided to adjust my rating to 3 stars, recognizing their efforts to resolve the issue in a professional manner.

I wanted to share my experience, not to label Worldstream as bad or good, but as my personal experience with them.

All the technical specification are correct.
Proactivity during support.

At Worldstream, you get the quickest and best support possible. Even for issues we cause ourselves sometimes, the response and fix is quick and flawless. I would never recommend anything but Worldstream for hosting.

About 8-9 months ago, I transferred a few our servers (NL location) to this datacenter. It is my best experience in all datacenters. I work with many data centers in Europe and America, but definitely Worldstream has the best quality, very fast and accurate support, the network changes that I recently made with the coordination of Worldstream engineers were really great, but in many other datacenters I had problems and slowness for this.

Thanks

Worldstream has always been a solid, reliable hosting provider. You simply can't beat their 24/7 support.

I have been using World Stream's services, and I must say they provide top-notch services with the best customer support. I highly recommend them!

We cannot describe all the great support and help the worldstream team give to customer ,

im so happy and glad to be one member of worldstream familly

thank you team for all the help and assistance you give to us ,

Sincerely,
Mohammed From the Kingsman Team

Stay Away !

Bad service, only money hungry after a single abuse they will suspend your server !

Not recommended at all, stay Away
You are warned !

Worldstream is fantastic; we had an issue with one of our servers where IPMI IP was set incorrectly after a move; It was not a big issue, I submitted a ticket, and within 8 minutes, they had replied and asked if they could reboot the server, within a total of 15 minutes the IPMI IP was updated and everything was working once again. Thanks again to the great support staff.

Great service! Great servers!

Hello

I am writing to express my vehement objection to the abrupt termination of my contract with WorldStream. Having been a loyal customer for over five years, I had placed unwavering trust in WorldStream for dependable hosting solutions. However, this trust has been shattered by the sudden and unanticipated termination notice I received.

While I appreciate that companies must evolve and make strategic decisions, it is imperative to consider the real-world implications of such actions on valued customers. The hasty nature of this termination has thrust my business into a whirlpool of uncertainty, creating a ripple effect of negative consequences.

I find myself scrambling through a labyrinth of unexpected disruptions, with the looming specter of potential data loss and escalating client dissatisfaction. It is disheartening to realize that this decision seems to have been made with a blind eye to the significant impact it would have on businesses like mine—entities that have relied on WorldStream's services for years.

I strongly urge WorldStream to reevaluate the manner in which such pivotal decisions are made and executed. Customers who have invested their trust, time, and resources should never be subjected to abrupt and disruptive terminations. Open and transparent communication, coupled with reasonable transition periods, can spell the difference for businesses that depend on your services.

In conclusion, the recent actions of WorldStream have been a profound disappointment. I would caution anyone considering their services to tread carefully, and explore other more reliable and customer-centric hosting alternatives.