WOLF Anmeldelser 

852
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Becky The Customer Service Manager was brilliant the way she went beyond my expectations to make my purchase experience very great. This was before, during and after from helping with the Wolf 190... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased a gorgeous Corsica programmable winder from Wolf - absolutely stunning piece, I love the cork cover! Truly so beautiful!! For personal reasons, I chose to return it and am so grateful... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased four separate items, so I’ll address them all. Watch rolls are well made, look great, the added jewelry or cigar holder is convenient. Watch wider, l bought two Cubs on sale, both work... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent quality product, delivered quickly. Although expensive, the years of quiet and trouble free service and beautiful design are worth it!

Informasjon om virksomheten

  1. Shopping og mote

Skrevet av virksomheten

Founded in 1834, WOLF is a five-generation family business specialising in luxury watch winders, watch and jewellery boxes, travel cases, accessories and high-end security safes. Handcrafted from quality materials using sustainable methods, every WOLF product is made to last a lifetime or longer. We offer innovation, craftsmanship, and ultimate protection for your most cherished items.


Kontaktopplysninger

WOLF

Luxury watch winders, jewellery and watch storage since 1834.

4,4

Enestående

TrustScore 4.5 av 5

852 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 89 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(852)

457 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wolf is a company I trust

Wolf is a company I trust I’d like to recommend them to anyone looking for a watch winder. Remarkable quality and service.

28. april 2026
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Svar fra WOLF

Dear Don P, thank you so much for your kind review. We're delighted that you've have a great experience with us. - Team WOLF

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Winder works well

27. april 2026
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Svar fra WOLF

Dear Consmer, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

Vurdert til 5 av 5 stjerner

I am extremely surprised by the quality…

I am extremely surprised by the quality of the product. It is worth every penny spent. The standards are very high, and the material quality is excellent. It is exactly as shown in the website pictures, and I would definitely recommend this product to anyone. I would also like to sincerely appreciate the master craftsmanship behind it.

28. mars 2026
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Svar fra WOLF

Dear Rashad Allahyarov, thank you for your lovely review. We're delighted to hear that you are happy with your purchase. - Team WOLF

Vurdert til 5 av 5 stjerner

The wolf representative handled my…

The wolf representative handled my problem quickly and without any hassle however I would have preferred to talk directly with a person instead of corresponding through email

24. april 2026
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Svar fra WOLF

Dear Jay Berger, we’re happy we could resolve things quickly for you. Thank you for taking the time to leave us your review. – Team WOLF

Vurdert til 1 av 5 stjerner

Expérience absolument déplorable

Expérience absolument déplorable, le colis n’a pas été livré chez moi, bien que je l’avais spécifié, il a été livré dans un point relais, beaucoup trop loin à une date ultérieure à celle pour laquelle j’avais besoin de mon remontoir qui était un cadeau.
J’ai donc signalé à la marque que je ne voulais / ne pouvais plus le récupérer , cependant ils ont attendu plus de 30 jours que la limite soit dépassé pour qu’il soit retourné à l’expéditeur, et aujourd’hui on ne me donne aucune nouvelle. Je n’ai toujours pas été remboursée cela fait plus de deux mois.
Le service client vous fait tourner en rond et vous laisse sans réponse. À ce jour le colis est « recherché » sur son trajet retour et moi je n’ai pas reçu mon argent.
Absolument honteux

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Beautifully made case

Beautifully made case. Wolf didn't have my color yet substituted it for a more costly one. Very good customer service.

22. april 2026
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Svar fra WOLF

Dear Janelle, thank you for your 5-star review. We're delighted to hear that our customer service could assist you. - Team WOLF

Vurdert til 5 av 5 stjerner

Exceptional Customer Service

The product quality is excellent, and the customer service is truly exceptional. The team went above and beyond to resolve my concerns to my complete satisfaction. They were patient, responsive, and genuinely committed to making things right. It's rare to find a company that stands behind its products with this level of care. Highly recommended.

27. april 2026
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Svar fra WOLF

Dear RPM, thank you for your wonderful review. We're so glad to hear that you had a great experience with us. - Team WOLF

Vurdert til 5 av 5 stjerner

Watch spinner

Beautiful piece, could display anywhere.

19. april 2026
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Svar fra WOLF

Dear Rob, thank you for sharing your feedback. We're glad to hear that you are happy with your purchase. - Team WOLF

Vurdert til 2 av 5 stjerner

Returns …

Needed to return an item and apparently a high end brand like wolf doesn’t provide prepaid (or any) return labels as I offered to pay the shipping to just provide me a label
Other brands of this caliber don’t pull crap like this

19. april 2026
Vurdert til 5 av 5 stjerner

Organized site

Organized site. Easy navigation to shopping cart

23. april 2026
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Svar fra WOLF

Dear Mark Roman, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

Vurdert til 5 av 5 stjerner

Alles topp!!

Alles hat gut geklappt.

22. april 2026
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Svar fra WOLF

Dear Stephen John OConnor, thank you for giving us 5-stars – we’re so pleased to hear your positive feedback. – Team WOLF

Vurdert til 5 av 5 stjerner

OUT OF STOCK?

I went online the moment your store opened for business for this 1/2 off sale and placed an order for a 4 winder using the 1/2 off code. The order was confirmed & days later was told it was "out of stock." I think this is disingenuous, at best. You continued to advertise items that were out of stock during this sale. Very unhappy. UPDATE--A few weeks after posting this review, Wolf reached out to me and wanted to make it up to me. They apologized and offered to sell a different model of 4 winder at the 50% off price, as the one I had wanted was still out of stock. I took them up on it, which was very nice of them. I do note that I had to pay $80 in tariffs thanks to our idiot POTUS. This is the 4th winder I've bought from Wolf (other 3 are singles). They really are high quality. Thanks much!

21. april 2026
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Svar fra WOLF

Dear Fred, thank you for sharing your feedback and our apologies for the frustration this has caused. We would like to opportunity to make things right and kindly ask that you please contact our customer service team via https://www.wolf1834.com/us/contact so that they can assist you further with your purchase. – Team WOLF

Vurdert til 5 av 5 stjerner

Fast and free shipping

Fast and free shipping. Got exactly what I ordered.

18. april 2026
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Svar fra WOLF

Dear JM, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

Vurdert til 5 av 5 stjerner

Love this purchase

Love this purchase. Great quality product. Will be purchasing a watch winder soon.

17. april 2026
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Svar fra WOLF

Dear customer, thank you for your lovely review. We're delighted to hear that you are happy with your purchase. - Team WOLF

Vurdert til 5 av 5 stjerner

The product delivered was as…

The product delivered was as advertised. It was everything we were anticipating.

17. april 2026
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Svar fra WOLF

Dear Thomas Trobiano, we’re thrilled to hear your positive feedback. Thank you for sharing with us. – Team WOLF

Vurdert til 1 av 5 stjerner

This is my 2nd review. Safe yourself from Wolf!

I’m writing this 2nd poor review in the hopes it will save as many people as possible from this company. This is company is a scam.

I purchased a music box for my wife for Christmas and within roughly 2-weeks the top broke off. I then contacted Wolf to return the product. 3-months after send back the defective product I heard nothing and received no refund. I was forced to recontact them. They had obviously taken no action because at that point they asked if I wanted a refund. Of course I said yes. I was told I’d receive my refund in 5-6 business days. 2-weeks and no refund later, I had to contact them again! The entire time I have been dealing with the poor response rate, condescension, and brush off emails from their employee Laura Macias.

Now I’m stuck in the same loop. This has been going on since January of 2026 with no resolution, and it’s May 1st as if this review.

All I want is a refund and to have this company out of my life forever and yet that’s too much to ask for.

I’ve reported this fake company to the better business bureau for fraud. If you see this post and you want to get a special music box gift for someone special in your life, PLEASE safe yourself and buy from another company! If you choose Wolf, they will send you a cheap product, it will break, and they will lie and never send your money back. Please choose any other company than Wolf!

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WOLF

Dear Steve Hill, thank you for taking the time to share your feedback. We apologise for the delay you have experienced. WOLF is a fifth-generation family business that has been operating for over 190 years, and we take great pride in the quality of our products and our customer service, and we can confirm again that your refund has now been fully processed. You should see the funds returned to your original payment method shortly (depending on your bank’s processing times). – Team WOLF

Vurdert til 5 av 5 stjerner

Exceptional Product Quality, Frustrating Shipping Experience

I ordered a small dynamic cuff (pillow) for my Wolf watch winder. The item was shipped quickly by Wolf; however, after FedEx received the package from Wolf, there were no further tracking updates for two weeks.

I contacted Wolf customer service and received a response within 24 hours. They promptly sent a replacement and issued a refund, which I greatly appreciated.

The replacement was also shipped via FedEx and arrived late. As expected, the product quality from Wolf is exceptional.

I’m giving this a 5-star review based on the product quality and excellent customer service. My only suggestion would be to consider a more reliable shipping carrier than FedEx.

29. mars 2026
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Svar fra WOLF

Dear A Marzouk, thank you for sharing your experience. We're happy to hear that our customer service team was able to resolve your query and we've shared your feedback internally. - Team WOLF

Vurdert til 5 av 5 stjerner

Understated elegance

This trunk is so “me’! It’s a very handsome, regal piece which has much more room than I envisioned. The quality is also high with attention to detail; the rubber feet are a great touch. I won’t deny that Wolf’s good name put me on to the line of jewelry boxes. I have zero regrets with my purchase and may even secure another piece from this line in time.

31. mars 2026
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Svar fra WOLF

Dear Julie N, thank you so much for your kind words. We are thrilled to hear that you are happy with your purchase. - Team WOLF

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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