Becky The Customer Service Manager was brilliant the way she went beyond my expectations to make my purchase experience very great. This was before, during and after from helping with the Wolf 190... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased a gorgeous Corsica programmable winder from Wolf - absolutely stunning piece, I love the cork cover! Truly so beautiful!! For personal reasons, I chose to return it and am so grateful... Vis mer
Selskapet har svart
I purchased four separate items, so I’ll address them all. Watch rolls are well made, look great, the added jewelry or cigar holder is convenient. Watch wider, l bought two Cubs on sale, both work... Vis mer
Selskapet har svart
Excellent quality product, delivered quickly. Although expensive, the years of quiet and trouble free service and beautiful design are worth it!
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1834, WOLF is a five-generation family business specialising in luxury watch winders, watch and jewellery boxes, travel cases, accessories and high-end security safes. Handcrafted from quality materials using sustainable methods, every WOLF product is made to last a lifetime or longer. We offer innovation, craftsmanship, and ultimate protection for your most cherished items.
Kontaktopplysninger
Storbritannia
- www.wolf1834.com
WOLF
4,4
Enestående
852 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra WOLF
It’s always a pleasure hearing from happy customers. Thanks for the great feedback, Mark Podger. – Team WOLF
réactif et présent
réactif et présent, ont parfaitement su résoudre mon probleme sur la taille du support de montre
26. januar 2026
Svar fra WOLF
Thank you, fn, for your generous review. We’re thrilled you're so happy with our customer service. – Team WOLF
I had a very poor experience
I had a very poor experience. I ordered 2 products for a total about of 1,5k euros. The delivery was lost somewhere with the courier. After several messages to the customer service they told me to try to figure out myself how to get the package from the delivery company.
After several attempts I wrote back to them that it should not be my headache and I just want to get my order without additional problems. Then for a week I did not hear anything back.
To make it shorter, I had to chase them for my order without proper support from their side. At the end I requested a refund.
The problem was that it supposed to be a birthday gift, which never happened.
19. januar 2026
Svar fra WOLF
Dear Alla R, thank you for taking the time to share your experience with us. It is disappointing to hear that the courier company has not met your or our expectation on this occasion.
Our team has initiated your refund. Should you have any questions, please feel free to reach out to our customer service team via https://www.wolf1834.com/us/contact for additional support. - Team WOLF
Quick delivery
I ordered some replacement cuffs for my winder and they shipped immediately!
17. januar 2026
Svar fra WOLF
Dear NYC Guy, thank you for leaving your 5-star review. We appreciate your support. - Team WOLF
I purchased one of their Axis watch…
I purchased one of their Axis watch winders. The 3 included sizes for cuff. My watch didn't fit any of the 3. I contacted their customer service team and they sent me free of charge another cuff option that worked perfectly.
22. januar 2026
Svar fra WOLF
Dear Erich Komdat, we're so glad to hear that our team could support you. Thank you for leaving your review. - Team WOLF
My First Watch Winder
The website was very helpful in making my decision on which watch winder to buy. I had just recently purchased my first watch, so had almost no knowledge regarding watch winders. The abilty to set the turns per day (TPD) was a big plus for me also.
14. januar 2026
Svar fra WOLF
Dear David Lavender, thank you for your 5-star review. We're delighted to hear that you are happy with your purchase. - Team WOLF
Several of my watches don't fit on the…
Several of my watches don't fit on the holder and the ones that do, require being put on the widest mode buckle. This is with the "petite" cushion and if i don't put a cushion on, the watch isn't held tightly when rotating...very frustrating considering the price.
16. januar 2026
Svar fra WOLF
Dear John Berens, thank you for sharing your feedback. Should you wish to contact our customer service team for support, please feel free to do so via https://www.wolf1834.com/us/contact. - Team WOLF
Excellent cuostomer service --- needed…
Excellent cuostomer service --- needed a smaller cuff. Delivered ASAP
8. januar 2026
Svar fra WOLF
Dear JF Salgado, we’re thrilled to hear our team could help. Thank you for your kind words. – Team WOLF
Svar fra WOLF
Dear Leigh Stafford, thank you for leaving your review. We're delighted to hear that you are happy with your purchase. - Team WOLF
Stellar product, world class customer service 1st class
I cannot say enough about an email to the main company,I was looking to buy some older style winder cushions in extra large size. My winders are old and they no longer make parts for my style unit. The most genuine kindest customer service contact me very quickly and actually located some NOS stock, had it ship from the place that makes them and shipped the pads out today. I think these were the last on the planet but my winders are heavily used and work flawless and now with this companies help I’m good until my custom new safe is built with wolf winders installed in safe to keep my watches all ready for the next adventure. I have nothing but glowing comments for the product and customer service went above and beyond . Yes they cost more than other u it’s but people who buy winders also buy nice watches and why cut a corner and save a couple hundred now, and cost you thousands later when you haven to have the watch serviced from not using it. Live life with style and class, if you have nice watches take care of them with a Wolf winder. Quality pays
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra WOLF
Dear Frank Giacalone, thank you for your wonderful review. We appreciate you taking the time to share your thoughts and we're so pleased to hear that you had a great experience. - Team WOLF
Svar fra WOLF
Dear William Bigham, it's always great to hear from happy customers. Thank you for your review. - Team WOLF
Great watch winder
Love the Wolf watch winder. Elegant appearance and high quality craftsmanship.
6. januar 2026
Svar fra WOLF
Dear N. Baily, thank you for sharing your feedback. We're thrilled to hear that you are happy with your purchase. - Team WOLF
Beautiful products and good customer service
Everything went smoothly with my order but the computer sleeve is ever so slightly too small. Having to return at my own cost unfortunately. I also bought a double winder, which is beautiful, but one of my watches is ever so slightly too big for one of the cuffs and too small for another. Am currently awaiting guidance from customer service.
13. januar 2026
Svar fra WOLF
Dear Steven Heuer, thank you for taking the time to leave a review. Should you require any further support, please do not hesitate to reach out to our customer service team again via https://www.wolf1834.com/us/contact. - Team WOLF
Awesome quality product as always
Awesome quality product as always. Tracking and updating of shipment can be better though!
26. desember 2025
Svar fra WOLF
Dear Leslie, thank you for sharing your feedback. We're delighted to hear that you are happy with your purchase. - Team WOLF
Excellent service experience
Shipping was fast for a company (that’s not Amazon), convocation was good, shipping /tracking was PRECISE- down to the hour and minute and showing where the delivery truck was on day of delivery, the package was packed VERY well, attention to detail was there, overall I’m very pleased with my experience.
2. januar 2026
Svar fra WOLF
Dear Kaylin, we’re so glad to hear that you had a great experience. Thank you for sharing with us. – Team WOLF
I have the X-Large blk jewlery box with…
I have the X-Large blk jewlery box with double locks and for the life of me, I have no idea what the flat leather flaps are for that’s in some of my drawers.please tell me and even a pic would be great. I love mine so much I had bought my mom one and I will be buying one for my daughter as well. I love mine so much, great quality.
25. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra WOLF
Dear Kellie, thank you for taking the time to leave us your review. We're delighted to hear your feedback.
Please reach out to our customer service team via https://www.wolf1834.com/us/contact so that they can assist you further with your request.
- Team WOLF
They said they delivered my item and…
They said they delivered my item and didn’t. I had to go back and forth through 4-5 emails for them to finally realize the item wasn’t shipped. I still haven’t been notified when the item is coming. I was so excited to get my watch winder and now it’s like what’s the point? I’m hoping they can at least credit me or something to make up for it. I might change my review if they do that.
4. januar 2026
Svar fra WOLF
Dear Joseph Dalal, thank you for sharing your feedback. Your case has been escalated internally and our team will be in contact with you to support you further. - Team WOLF
Great Experience
Great Experience! The shipping was fast, the customer care was really nice and helpful. And the product very good quality and beautiful design!
Really statisfying experience!
3. januar 2026
Svar fra WOLF
Dear Boursas Myriam, tt’s always a pleasure hearing from happy customers. Thank you for the great feedback. – Team WOLF
Svar fra WOLF
Dear A.S, we’re thrilled to hear your positive feedback. Thank you for taking the time to leave us your review. – Team WOLF
Svar fra WOLF
Dear SZ, we’re so glad to hear that you had a great experience. Thank you for sharing with us. – Team WOLF
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