Wickes - Waterlooville Anmeldelser 

88
•
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

Rockville Drive, Waterlooville Hampshire, PO7 7HR, GB

•

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We spoke to Dawid Owczarek, a kitchen designer at Wickes Waterlooville, who drew up plans for our new resigned kitchen. Dawid was extremely thorough, offering suggestions and helping us to make chang... Vis mer

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Vurdert til 5 av 5 stjerner

We had such a lovely experience with Robbie, a kitchen designer. He came out to our home to take measurements and was absolutely brilliant from start to finish. He was so helpful, knowledgeable an... Vis mer

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Vurdert til 5 av 5 stjerner

Went to Wickes to buy fencing, approached Mark who was really helpful. Mark found a trolley and helped me lift panels onto the trolley, Mark is a true gentleman and deserves recognition. Thanks.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Kitchen fitter Owen from Prestige Kitchens LTD. Awful, had to get taken off the job. We are still finding issues with our kitchen now. He chipped the worktop and tried hiding it by glueing the piece b... Vis mer

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Informasjon om virksomheten

  1. Jernvarehandel
  2. også i
  3. Baderomsforhandlere
  4. Kjøkkenutstyr
  5. Solenergileverandør

Om Wickes - Waterlooville

Skrevet av virksomheten

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Kontaktopplysninger

  • Rockville Drive, Waterlooville, Hampshire, PO7 7HR, Storbritannia

  • +442392231919

4,4

Enestående

TrustScore 4.5 av 5

88 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(88)

14 656 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Kitchen designed by Robbie D at the…

Kitchen designed by Robbie D at the Waterlooville branch. Expectations exceeded and parts supplied very quickly.
Customer service exceptional and all queries resolved as soon as possible.
Would highly recommend

13. april 2026
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Svar fra Wickes - Waterlooville

We're so pleased to hear that your kitchen design experience exceeded your expectations and that Robbie D provided exceptional customer service! Thank you for your kind recommendation. -AK

Vurdert til 5 av 5 stjerner

Great service from start to finish

Great service from start to finish. Thank you Robbie and Martin.

15. august 2026
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Svar fra Wickes - Waterlooville

Thank you for taking the time to share your wonderful feedback with us, Sharon and Tony. We are so pleased to hear that you received great service from start to finish from Robbie and Martin. - AB

Vurdert til 5 av 5 stjerner

Robbie has been extremely helpful with…

Robbie has been extremely helpful with some important dimensions required for the project we are running. Nothing was too much trouble.
Thanks for your help!

13. august 2026
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Svar fra Wickes - Waterlooville

We're so pleased to hear that Robbie was extremely helpful with the important dimensions for your project. It's wonderful to know that nothing was too much trouble. -AK

Vurdert til 5 av 5 stjerner

Highly recommend Robbie Duncan - Wicks design consultant

Robbie Duncan - what a delight! Cannot recommend more! This is our first home we are buying and the first bathroom and kitchen we have owned, it was all a bit overwhelming, until we met Robbie who calmed us.

Robbie arrived 15 minutes early, and was so knowledgeable and friendly. He discussed with us about the drainage and then went inside to take measurements. Nothing was too much for him and he was so lovely and helpful. Cannot recommend more!

11. august 2026
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Svar fra Wickes - Waterlooville

We are so pleased to hear about your positive experience with Robbie. It's wonderful that they were able to calm your concerns and provide such knowledgeable and friendly assistance during such an important time. We're delighted to know that nothing was too much trouble! -AK

Vurdert til 5 av 5 stjerner

Bathroom Design

Really happy with the bathroom design and service we recived from Robbie. He was very helpfull throughout the whole process, listend to what we wanted and offered great advice and ideas. The whole experince was easy & stress free. We are so pleased with the finished result. Would reccomened happily.

3. august 2026
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Svar fra Wickes - Waterlooville

We're delighted to hear about your positive experience with your bathroom design! It's wonderful that Robbie was helpful throughout the process, listened to your needs, and offered great advice. We're so pleased you're happy with the finished result. -AK

Vurdert til 1 av 5 stjerner

Very disappointed

Very disappointed. I booked a telephone call for which I received email confirmation. However no call was made and now I have received email hoping I enjoyed meeting my consultant and asking for a review!

10. august 2026
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Svar fra Wickes - Waterlooville

We sincerely apologise that your scheduled call was missed and for the follow-up email. We have requested additional information, so we can get this looked into further. -AK

Vurdert til 5 av 5 stjerner

The design consultant Robbie D came to…

The design consultant Robbie D came to our flat,lovely chap,knew his stuff and we arranged to go to Wickes to choose the new kitchen.
Robbies assistant saw us,nice lady but we designed the kitchen around a sink we liked only to be told it was discontinued.The 50/50 intergrated fridge freezer we wanted to match the kitchen was only available in 70/30.Sadly we went else where,felt bad for Robbie as he did a good job but the product range let them down.

24. juli 2026
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Svar fra Wickes - Waterlooville

We appreciate your positive feedback regarding Robbie D, David. We are truly sorry to hear that our product range ultimately led you to go elsewhere. Your comments about the discontinued sink and limited fridge freezer options are valuable, and we regret that we couldn't meet your specific needs on this occasion. - AB

Vurdert til 1 av 5 stjerner

"Fitted Bathroom" DON'T TOUCH THEM!

My 86 year old mother paid nearly £10000 for a new bathroom
Not measured correctly, sink suitable only for a cloakroom, cupboard/cabinet had to be cut down as wrong size.
After numerous telephone calls from our end and hitting a brick wall, we have now had to contact the Ombudsman for advice
Terrible customer service

6. april 2026
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Svar fra Wickes - Waterlooville

Hi Nicky, We appreciate you sharing your mother's experience. We're very sorry to hear about the issues with the bathroom measurements, the unsuitable sink, and the need to alter the cabinet. We understand your frustration with the customer service and the need to contact the Ombudsman. We have sent a request for further information to look into this for you. - Sean

Vurdert til 5 av 5 stjerner

Wonderful experience with Kinda

Wonderful experience with Kinda designing our kitchen. Excellent attention to detail thank you!

21. juni 2026
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Svar fra Wickes - Waterlooville

Hey Emily, thank you for your amazing review regarding your Wickes kitchen experience. I'm delighted that Kinda in our Waterlooville store was excellent throughout your design, enjoy your new space! - Dylan

Vurdert til 5 av 5 stjerner

I popped into the Waterlooville branch…

I popped into the Waterlooville branch to ask a few questions about the bathroom furniture on offer. I was met by Robbie D who was very friendly and extremely helpful. He took the time to drop what he was doing to talk to me (he was deep in the middle of a design stage) and gave me great information and some really helpful advice. Thank you to Robbie and the team — I'll be back with my order shortly!

9. juni 2026
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Svar fra Wickes - Waterlooville

Hi Ashley, Many thanks for your review, it's good to know that our colleague Robbie was able to help you with your new bathroom requirements. Thank you for considering Wickes for your new bathroom. We look forward to welcoming you back into the store soon.

Vurdert til 5 av 5 stjerner

Alan from the waterlooville branch was…

Alan from the waterlooville branch was extremely helpful on aiding my purchases I was very resourceful

5. mai 2026
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Svar fra Wickes - Waterlooville

Hi Chris, We appreciate you sharing your experience with us. It's great to hear that Alan was helpful in assisting with your purchases. - Sean

Vurdert til 1 av 5 stjerner

Wickes Waterlooville

Wickes Waterlooville, terrible installation of kitchen. With awful workmanship, keep finding more and more issues. The design team are in over their heads. I'd recommend going with a private kitchen installer that you trust. Been a complete nightmare.

26. januar 2026
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Svar fra Wickes - Waterlooville

Hi, thank you for taking the time to leave a review. We're very sorry to hear about the issues with your kitchen installation. We have sent you a request for more information so, we can look into this. -LG

Vurdert til 5 av 5 stjerner

I needed a paint mix

I needed a paint mix and was very statisfied with the attention to detail I was given. The member of staff Alan in the Waterlooville branch who mixed the paint for me was very friendly and very efficient. Thank you.

30. april 2026
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Svar fra Wickes - Waterlooville

Thanks for the great review! We’re glad you were happy with your paint mix and the service you received from Alan. We’ll be sure to share your feedback with him. -AK

Vurdert til 1 av 5 stjerner

Kitchen design appointment

After booking an appointment online to come into store to design a kitchen for a slot on wednesday between 10-11. We arrived in store to be told the lady the appointment was booked with does not work wednesdays and they had no other members of staff in store to help. So i would advise if you book a slot this does not mean that anyone will be there to actually have the appointment with you.

15. april 2026
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Svar fra Wickes - Waterlooville

We regret that you arrived for your kitchen design appointment only to find that the staff member wasn't available. We'll look into how this booking error occurred to prevent this from happening again. Thanks for your feedback. -AK

Vurdert til 5 av 5 stjerner

Vicky at Waterlooville was so helpful

Visited the Waterlooville store over the weekend and found Vicky Blythe to be super helpful and friendly. Helped me to get the right products for my paneling, without her i would have bought the wrong paint AND forgotten the woodfiller for the gaps. Walls in my spare room look great. Thank you

31. mars 2026
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Svar fra Wickes - Waterlooville

Hi Hopes, We're happy to hear that you had such a positive experience in our Waterlooville store. It's great to know that Vicky was so helpful in finding the right products for you. We appreciate you taking the time to leave us this feedback. -Summer M

Vurdert til 5 av 5 stjerner

Kitchen design

I had a home appointment booked for a kitchen design with Robbie. He asked lots of questions and listened to our ideas so he could come up with the best result. He was very thorough with measuring so he could be as accurate as possible. We look forward to seeing the plan!

21. mars 2026
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Svar fra Wickes - Waterlooville

We're happy to hear that Robbie listened to your ideas and was thorough with measurements for your kitchen design. We appreciate your feedback and can't wait for you to see the plans! -AK

Vurdert til 5 av 5 stjerner

I had a part missing and Alan Harris…

I had a part missing and Alan Harris went above and beyond and delivered it himself when passing my house. Amazing service

27. februar 2026
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Svar fra Wickes - Waterlooville

Hi Louise, Thanks for taking the time leaving your review. Wea re happy to hear that Alan was able to help you able to help you get the part you were missing and got it delivered to you. Thanks again for the kind feedback. -JL

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Our Wickes kitchen has just been finished and we’re completely thrilled with the kitchen and the service we received. All the staff at wickes in Waterlooville went above and beyond to help us, especially Jess, who project managed the whole process and was a delight - very friendly, truly helpful with ideas and helped us come in under budget, and got us more than we thought was possible. The installers (Prestige) that Jess provided us with were also first rate. Would definitely recommend Wickes. We’re going back soon for a new bathroom

5. januar 2026
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Svar fra Wickes - Waterlooville

Hi Charlotte.

We appreciate you taking the time to share your feedback. We're so happy to hear that you are thrilled with your new kitchen and the service you received. It's great to know that our staff went above and beyond to help you and that the installers were first rate. We value your recommendation.- PP

Vurdert til 5 av 5 stjerner

First Kitchen appointment (home)

First Kitchen appointment (home). Kept informed of appointment time, on time. Very informative, there was so much to go through since my last kitchen over 30 years ago! Procedure explained. Waiting for my design now.

6. februar 2026
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Svar fra Wickes - Waterlooville

Hi Ms K.Lupton, We're happy to hear that the initial kitchen appointment was informative and on time! It's great that the procedure was explained clearly. We appreciate your patience as you await your design. -LC

Vurdert til 5 av 5 stjerner

Had great customer service at the…

Had great customer service at the waterlooville store, I needed a reasonable priced kitchen for a flat refurbishment. Jess came round did all the measurements and got a design with pricing in a few days, kitchen was delivered within a couple of weeks. I broke a fixing during installation and Alan in the store was able to find me a spare fixing the next day with some spares he found in the back storeroom. Will defo be back for another kitchen on the next project!

3. februar 2026
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Svar fra Wickes - Waterlooville

Hi Tim, we are delighted to learn of the great customer service you have received from Jess and Alan at our Waterlooville store. Thank you for choosing Wickes for your new kitchen and for your five-star review. We look forward to welcoming you back in the store soon. - DG

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