Wickes - Truro Anmeldelser 

He

The designer was a very friendly and helpful person who took on all our needs and made the design of our kitchen the best it could be.
The installer was very friendly and helpful and explained everything through, he kept the disruption to an absolute minimum and the finished project was superb, can't rate him highly enough.

Andy M (Truro, Cornwall) was so helpful and made the process of designing our kitchen so simple. He was quick to respond to all our queries and took all of our preferences into account. We were delighted with the designs!

Never again would I order from these I’m lucky it was a gas fire and not a full kitchen

It came broke then they didn’t wasn’t it back and when they finally got the item back Im still waiting for a refund after nearly 2 months

Never again

Just had a new kitchen replacement. Excellent advice and planning from the beginning from Wickes in Truro but in particular we were so pleased with the kitchen installer, Danny Trengove, who went out of his way to make sure everything was perfect. There were a number of issues which needed solving as we went a long and Danny solved all of them efficiently, always making sure we were happy with what he planned and executed. We cannot speak too highly of him.

Had a £500 order scheduled for delivery today which I was text 7am to 11am, my wife took the morning off work and no delivery until 2.30pm.
After a conversation with store manager they admitted mess up and to call customer service, I did this and was dismissed in all aspects.
If I had known then my wife could have worked instead of loosing out on wages.

But wicks didn't give a s....

My design consultant, Leon, was simply phenomenal. From coming out to measure up, to designing my new kitchen, he was an absolute pleasure to work with. It was a breath of fresh air compared to my recent experience with Wren. Leon was patient, he listened to my wants and needs, and brought my designs to life. Rather than feeling stressed and deflated, I left Wickes feeling positive and excited, I now cannot wait for my new kitchen!

The staff were both helpful & knowable & the kitchen designer was so on the product in every way. I Have used Truro before & at all times they have been great.

A very professional and thorough site visit and design process for our new bathroom. The very personable designer, Andy Motterham, was easy to work with because he had the knowledge and experience to adapt to our needs and hopes.

We visited the Truro store for inspiration for a new kitchen, the store was great and had a good selection of differing kitchens, colours and finishing touches on display. We arranged a free home consultation with Heather Rodgers who was absolutely fantastic from the outset, if we could score her 6 stars we would but can only score 5. Never before have we had such a personalised approach and service, nothing was too much trouble and she did everything in her power to help us keep our project on budget. Wickes were great with keeping us informed regarding delivery times and stock issues, helping us with alternatives to keep our plans moving quickly, 5 stars to Wickes and if we could score Heather more than 5 we would!! She is an absolutely fantastic asset to your team!!

Daniel Rowe was our design consultant as my Husband and me were looking at having our bath removed and replaced with a walk in shower. Could not fault him, very knowledgeable and excellent customer service. He did a home visit to measure and see if bathroom was suitable for this. Went back to Wickes next day to see design which we agreed on. Items for shower were delivered on time. If at any time I had any questions, I phoned Wickes customer care team, they were brilliant.
Wayne Hawken did a home survey and work was done this month - July 28, 29 and 30th. Wayne and his Son went above and beyond installing our shower which me and my Husband are more than happy with - 'over the moon' with our shower. They did a fantastic job - 1st class workmanship; we would certainly recommend Wayne and Son, Daniel Rowe and last but not least Wickes.

Our kitchen designer (Leon Keung) went above and beyond, he could not have been more helpful if he tried.
We did not at any point feel rushed or pressured into making any decisions about our kitchen and he made us feel so welcome.
We brought our kitchen from Wickes in Truro Cornwall.

I had my kitchen designed and fitted by Wickes. Our designer was Heather Rodger’s (Truro branch) She is enthusiastic and has great ideas and advice .She really cares about her clients. She went to a lot of trouble to get a fitter who would best suit our needs.
Our fitter was Tony Palmer .He was very hard working & professional. The job was done on time and Tony cleared up and made sure we were happy with everything.I can honestly say ,the whole process was stress free thanks to Heather & Tony . We would definitely recommend them & Wickes .
Jo and Tim Spiers .

I would NOT have any kitchen from wickes again ever,the cupboards are warped constantly don’t shut like they are supposed to…..You have a guy behind a keyboard telling you that your kitchen has been Mis used ….not under warranty when we have been told by others it still is…had Paul to fix cupboard doors numerous times because they drop easily ….absolute joke wickes go shove your kitchens where the sun does not shine……ombudsman here we come and everyone has a kettle and steam comes off it I do NOT make a @@@@@ habit of putting the kettle anywhere near cabinets you keyboard piece of garbage.So the guy that is behind the keyboard in an office doesn’t have a kettle???

Kitchen hasn't yet been fitted but me and husband have chosen/ordered our kitchen for our new home. Leon gave us great options of different things we could add, great designs, made things simple and explained it all well! I'm very indecisive and picky so was very patient with me. Made it a no brainer to choose the kitchen he designed. Very lovely person and experience! Gave us exactly what we wanted

Danny at the Truro branch was my designer for a full renovation of my kitchen and bathroom. We saw him in the showroom and he visited our property to do a survey. He was available throughout the process from start to finish and able to solve any issues that arose, in a timely and efficient manner. The kitchen was fitted by Mark who was able to slot us in immediately due to a cancellation. He then did a fantastic job of installing the kitchen. Shane coordinated the bathroom install, which was carried out to a high standard. Overall the experience I've had with Wickes is a very positive one and I would recommend them.

Jason at Wickes Truro made getting a new bathroom a very pleasant experience from start to finish. Very accomodating of changes and updates throughout. Always happy to talk to us in store and over the phone. The contractor Wayne and his team worked extremely hard and to a very high standard of finish. Wayne was happy to explain everything to us and was always contactable when not at the house. It looks even better than we had hoped. I would highly recommend using this service. Many thanks!

Our kitchen installer, Danny Trengrove, made the whole process stress free. Danny was organised and tidy, consulted with me on design ‘tweaks’ which made such a difference and was not phased by the uneven walls of an old building! The carpentry is just perfect and the kitchen looks amazing! Very happy.

I went to Wickes in Truro to get a price on a kitchen. I had got other prices and was really going to see if the units were nicer!! I got the perfect kitchen for a perfect price!!
I could not have got better service, help and deals anywhere. Leon, Ryan and Lynn are amazing! I am still dealing with them as my project is ongoing. I highly recommend and cannot fault the service!!

Fantastic Service from Heather at Wickes Truro!
Rating: ★★★★★

Heather at Wickes Truro was absolutely amazing in helping us choose our new kitchen. She made the whole experience so much fun and stress-free, guiding us through every step with a great attitude and expert advice. We love our new kitchen—it's exactly what we wanted. Huge thanks to Heather for making it all such a positive experience!

We visited Wickesi Truro to choose bathroom furniture and suchlike .First we saw a lady staff member who helped us immensely and she suggested to us a consultation with an advisor .The appointment.was made and we Danny who was excellent to say the least .He really went the extra mile with us .
We didn't feel rushed we took our time and he went through every single detail.
He even went and got sample worktops for us to choose and have a price comparison. He dida final home visit to measure us .We're delighted with the outcome .Thank you Danny