I regularly use the relatively new Dunfermline Wickes for all my DIY and home improvements. Their own brand products are both good value and good quality. David in particular is always incredibly help... Vis mer
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Beliggenhet
Bytt filialHalbeath Road, KY11 4LP Dunfermline, Scotland, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Stopped by the Dunfermline branch and received top-class service from David P. He was incredibly helpful, knowledgeable, and made sure I got exactly what I needed without any hassle. A credit to the s... Vis mer
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Very poor customer service. Went in to discuss various options for front door paint with undercoat/primer - the assistant that first helped is was polite and unsure on how to answer our questions... Vis mer
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I went to get some wood paint, with little knowledge last night. Nikki was fantastically helpful and guuded me through choosing the right type of paint I needed. Both her and David were great help and... Vis mer
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Informasjon om virksomheten
Om Wickes - Dunfermline
Skrevet av virksomheten
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktopplysninger
Halbeath Road, KY11 4LP, Dunfermline, Scotland, Storbritannia
4,8
Enestående
230 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always have a great experience here…
Always have a great experience here always happy and helpful, currently decorating the house and they always give us good advice on any questions we have, always a great expirience
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wickes - Dunfermline
Hi Shannon, Thank you for your review about your visits to our Dunfermline store. It's good to know that you always have a great customer experience. We appreciate your review and your business.
David
I popped in today to buy a simple light bulb.
Wrong!
I had no clue because nothing looked like the bulb that I had in my hand.
I went back to the checkout to seek some advice.
David came to rescue this damsel and her bulb dilemma.
He was so nice, very knowledgeable and chatty.
I would like to commend him on his attitude and congratulate Wickes on hiring someone who is a great ambassador for the company.
27. september 2026
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Svar fra Wickes - Dunfermline
We're so pleased to hear about your positive experience and that David was able to assist you so effectively with your light bulb dilemma. It's wonderful to know they were knowledgeable and helpful. We appreciate you sharing your feedback. -AK
David offered his assistance in store…
David offered his assistance in store today done exceptionally well in finding my item and helping me set up my trade pro account never received such exceptional customer service will definitely be using this as my local store when in Scotland
26. september 2026
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Svar fra Wickes - Dunfermline
Hello Shaquita, We're delighted to hear about your positive experience and that our team provided such excellent service. We appreciate you choosing us and look forward to welcoming you back to our store in Scotland! -JG
Nikki was absolutely fantastic
Nikki was absolutely fantastic, exactly how customer service should be. She interacted with my 5 year old when mixing paint colours and was so nice to see.
26. september 2026
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Svar fra Wickes - Dunfermline
Hello Chloe, We're so pleased to hear about your fantastic experience and that Nikki provided such wonderful customer service. It's lovely to know they interacted so positively with your child. Thank you for your kind feedback! -JG
Marius came out to the house to measure…
Marius came out to the house to measure and discuss the bathroom. He listened to all the things I did and didn’t want. 2 days later we met him in the store for the design and quote. We agreed completely with all the products he had chosen. It was a stress free experience and we ordered our bathroom that afternoon
24. september 2026
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Svar fra Wickes - Dunfermline
We are so pleased to hear about your positive experience with your bathroom design! It's wonderful that Marius listened to your preferences and made the process stress-free. We are delighted you were happy with the product choices. -AK
We were getting paint mixed Justin was…
We were getting paint mixed Justin was great in giving advice on exacrly what we needed, friendly, helpful staff at check out also
16. september 2026
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Svar fra Wickes - Dunfermline
We're so pleased to hear about your positive experience with our paint mixing service. It's wonderful to know that Justin provided great advice and friendly, helpful service at checkout. Thank you for your kind feedback! -AK
Big thank you to David in Wickes…
Big thank you to David in Wickes Dunfemline for outstanding customer service! Love the choice and the prices!
19. september 2026
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Svar fra Wickes - Dunfermline
Hi Marko, We're so pleased to hear that you had such a positive experience and that our team member provided outstanding customer service. It's wonderful to know you loved the choice and prices! - FC
Excellent service
Easy to order wood online. Had plenty of stock. Pick up took 1 minute! And Nicki at the Dunfermline store helped load wood into van. Excellent service.
19. september 2026
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Svar fra Wickes - Dunfermline
Hi Tracey, We're delighted to hear about your positive experience with ordering wood online and the quick pick-up process. It's wonderful that Nicki at the Dunfermline store provided excellent service by helping to load your van. - FC
Popped in to buy some Dulux paint
Popped in to buy some Dulux paint. Kinga came to help me and was most knowledgeable and helpful. She mixed my choice of paint and suggested I try the insert trays - they are fab!!
13. september 2026
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Svar fra Wickes - Dunfermline
Hi Kate, We are so pleased to hear about your positive experience and that Kinga provided such helpful and knowledgeable assistance with your paint. It's wonderful that the insert trays were so useful! - FC
Rebecca was very helpful
Rebecca helped me set up a trade account and install the app and get it up and working and was very helpful throughout
12. september 2026
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Svar fra Wickes - Dunfermline
Thank you for taking the time to share your review with us, John. We're really pleased to hear that Rebecca was very helpful in assisting you with your trade account and getting the app set up and working. - Andrew
Rebecca and Nicki could not have been…
Rebecca and Nicki could not have been more helpful and patient. Excellent service to a degree that it is rarely seen. Thank you for the assistance and information
Will
11. september 2026
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Svar fra Wickes - Dunfermline
We're so pleased to hear about your positive experience, Will! It's wonderful that Rebecca and Nicki were so helpful and patient, providing excellent service and assistance. Thank you for your kind feedback. - Andrew
David and Rebecca very helpful and…
David and Rebecca very helpful and kind. Navigated around the store under their direction which saved alot of time.
Hedley
10. september 2026
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Svar fra Wickes - Dunfermline
Hi Hedley, We're so pleased to hear about your positive experience and that David & Rebecca were so helpful and kind. It's wonderful to know they saved you time. - Sean
David was knowledgable and helpful and…
David was knowledgable and helpful and went above and beyond to help
9. september 2026
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Svar fra Wickes - Dunfermline
We're so happy to hear that David was knowledgeable and went above and beyond, Heather. We appreciate your kind words! - Andrew
All things Paint
Purchased paint supplies from local store, Nikki was brilliant at matching a colour which she mixed in the Dulux Heritage range that my wife had selected. Highly knowledgeable is an understatement, explained the difference in the paint types and their benefits. Wouldn't hesitate recommending Nikki and Wickes for all things paint.
8. september 2026
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Svar fra Wickes - Dunfermline
Hi Stephen,
We're so pleased to hear about your excellent experience! It's wonderful that Nikki was brilliant at matching the colour and was highly knowledgeable, explaining the different paint types and their benefits. We appreciate your recommendation. -Ellysse
Alec very helpfully and patiently…
Alec very helpfully and patiently showed me where to find Door stoppers when I couldn’t find them.
5. september 2026
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Svar fra Wickes - Dunfermline
Hi, Matt. Thank you for taking the time to share your review with us. We're really pleased to see that, Alec was able to help find the door stoppers you were looking for. Thank you again for your kind feedback. - Scott H
As a couple my wife and I were unable…
As a couple my wife and I were unable to locate 2 items. On asking one of the staff she not only told us where to go but led us to the item. She was kind very pleasant and helpful.
4. september 2026
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Svar fra Wickes - Dunfermline
We're delighted to hear our team provided such helpful and pleasant assistance, guiding you to exactly what you needed, Ailsa. We appreciate your kind words. - Andrew
Nikki and David - top service
Nikki and David were so helpful and friendly, I really appreciated that they went the extra mile for me today. Amazing service, big thanks to you both!
2. september 2026
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Svar fra Wickes - Dunfermline
Hello Amy, We're so pleased to hear about your positive experience! It's wonderful that Nikki and David were so helpful and went the extra mile for you. We truly appreciate your kind feedback. -JG
Really great service from David & the…
Really great service from David & the team at Wickes. I bought a few bags of coal, and the team were more than happy to help get them down from the high-level pallet storage. 👍
2. september 2026
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Svar fra Wickes - Dunfermline
Hi Leon, We're so pleased to hear about your positive experience with David and the team. It's wonderful to know they were able to assist you with your purchase and provide great service. - Sean
Balvinder couldn’t have been more…
Balvinder couldn’t have been more professional, helpful or informative about taking me through the kitchen purchase I made recently! He made suggestions on things I would have missed and the whole experience made me feel at ease. I couldn’t recommend this wickes store enough.
1. september 2026
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Svar fra Wickes - Dunfermline
Hi Heidi. We're so pleased to hear about your positive experience with your recent kitchen purchase! It's wonderful that Balvinder was professional, helpful, and informative, making suggestions you might have missed and ensuring you felt at ease throughout the process. We appreciate you recommending our store! - Sean
Fantastic Customer Service
Derek from Wickes Dunfermline has helped immensely to bring our dreams of a new kitchen to life. The process was really simple and efficient, he assessed the space brilliantly, listened to what we wanted, and pointed us in the right direction with fantastic results. Fantastic customer service. Cannot wait to see it all fitted! Highly recommend!
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wickes - Dunfermline
We are so pleased to hear about your positive experience bringing your kitchen dreams to life, Claire! It's wonderful that the process was simple and efficient, and that Derek assessed the space brilliantly. We are delighted that you received fantastic customer service and cannot wait for your kitchen to be fitted! - Andrew
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