Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which m... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which m... Vis mer
Selskapet har svart
Rob at Wheatley Car Centre was very friendly and professional. He had a welcoming manner that made the process easy, especially after a stressful visit to another garage. I never felt pressured, which... Vis mer
Selskapet har svart
I appreciated the relaxed approach during my visit. There was no pressure to make a quick decision, and I was given plenty of time to consider my options. The staff provided clear and honest advice,... Vis mer
Selskapet har svart
Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was prof... Vis mer
Selskapet har svart
About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.
138-144 London Road, Wheatley, OX331JH, Oxford, Storbritannia
Ingen tidligere historie av å be om anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Simon was a great help throughout the process. He provided clear, well-detailed information and took the time to explain everything thoroughly. I felt the advice given was honest and balanced, which made it easier to make decisions without feeling pressured. Simon also kept me updated at every stage, so I always knew what was happening. It felt like he genuinely wanted to ensure I had all the facts before moving forward. I left feeling confident about my choices and happy with how things were handled.

Svar fra wheatleycarcentre.co.uk
Rob at Wheatley Car Centre was very friendly and professional. He had a welcoming manner that made the process easy, especially after a stressful visit to another garage. I never felt pressured, which was such a relief. Rob explained everything clearly and was easy to talk to, which helped me feel much more comfortable about making decisions. It felt like he genuinely wanted to help, not just make a sale. I appreciated the straightforward and relaxed approach.

Svar fra wheatleycarcentre.co.uk
I appreciated the relaxed approach during my visit. There was no pressure to make a quick decision, and I was given plenty of time to consider my options. The staff provided clear and honest advice, which helped me feel confident in my choices. They also took the time to explain what I could expect from their services after the purchase, which made me feel well looked after. This gave me confidence that I could rely on them for future servicing and repairs.
I left feeling satisfied with the service provided and look forward to returning when needed.

Svar fra wheatleycarcentre.co.uk
My 83-year-old father purchased a car from this garage a few months ago and was initially very pleased with both the vehicle and the service he received.
A few months later, the driver's side wing mirror became loose and the mirror glass fell out of the housing. When he took the car back, he was informed that the mirror had previously been glued in place and that vibration had caused it to come loose. This suggested that the issue existed before he purchased the vehicle.
Given that the car was supplied with a warranty, my father reasonably expected this repair to be covered. However, when he collected the car, he was presented with a bill for £350 for the repair work.
We feel this should have been covered under the warranty, particularly as the fault appears to have resulted from a previous repair rather than anything caused during his ownership. My father was left disappointed and confused by the situation, especially as he had trusted that the warranty would provide protection against exactly this type of issue.
While the sales experience was positive, our experience when dealing with a warranty claim has left us questioning whether the warranty offered provides the level of cover customers might reasonably expect. Unfortunately, based on this experience, I would be reluctant to recommend the garage to family and friends.
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Update:
Thank you for your response and for dealing with this matter so quickly.
I appreciate the apology and the way you have acknowledged that things were not handled as they should have been. I am also grateful that the refund was processed so promptly following my complaint.
My father was understandably disappointed by the situation, particularly as he had been very happy with both the vehicle and the service he received when he first purchased the car. However, your willingness to accept responsibility, refund the repair cost and review your internal procedures has helped restore our confidence.
Please pass on our thanks to everyone involved in resolving the issue. We appreciate the professional way in which the matter has now been addressed.

Svar fra wheatleycarcentre.co.uk
Purchased an Audi Q3 and the handover process went smoothly. Everything was explained clearly, and care was taken to ensure I was satisfied before leaving. The attention to detail during the final steps of the process left a positive impression.

Svar fra wheatleycarcentre.co.uk
Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was professional and friendly throughout, making the process straightforward. Really pleased with the car. Thank you!

Svar fra wheatleycarcentre.co.uk
The atmosphere at the dealership felt welcoming, and there was no sense of being pressured into making a decision. It made the process of purchasing my Audi A6 Avant much more relaxed. The waiting area was comfortable too, which added to the experience. Everything felt straightforward and easygoing.

Svar fra wheatleycarcentre.co.uk
The process was smooth and straightforward. Everything was handled without any hassle, and I felt well looked after throughout. George and Gareth were great to deal with and made things easy. They were welcoming, the tea was good, and I enjoyed the pleasant car talk.

Svar fra wheatleycarcentre.co.uk
I was a bit unsure initially, but the team at Wheatley Car Centre were friendly and professional. They handled everything in a polite and courteous manner, which I appreciated. Thank you George

Svar fra wheatleycarcentre.co.uk
This was my second time buying a car from Wheatley Car Centre. I decided to return because of how professional and friendly Kiran is. He made the process straightforward, explaining everything clearly and answering all my questions in a way that felt easy to follow. I’ve dealt with many salespeople before, but I’ve always found Kiran to be approachable and easy to talk to, which put me at ease. The process felt well-managed and not rushed, which made it much simpler than I expected. Everything was handled smoothly. I left feeling confident in my decision.

Svar fra wheatleycarcentre.co.uk
Visited Wheatley Car Centre to purchase a Volkswagen Golf. The team made the process straightforward and pleasant. They were friendly, professional, and easy to talk to throughout. I felt well looked after from the moment I arrived.
When it came time to collect the car, everything had been prepared in advance, which made things run smoothly. The car itself was spotless and in great condition—almost like new—which was a great and gave me confidence in my purchase.

Svar fra wheatleycarcentre.co.uk
Excellent service here, I am really grateful they found evidence of tampering to my vehicle. It could have put me off the road and risked harm to my loved ones. Quality service and reliable, I really appreciate what they have done for me, apologies on the delay posting this up.

Svar fra wheatleycarcentre.co.uk
Kiran was friendly and took the time to understand what I was looking for. They helped me choose a Toyota Yaris that suited my needs perfectly. The whole process of buying and collecting the car was fully explained, which made things feel straightforward. The handover went smoothly, with everything clearly laid out. I appreciated the effort put into ensuring I was comfortable with each step. Really pleased with how well my needs were considered during the visit.

Svar fra wheatleycarcentre.co.uk
Absolutely delighted with my new car. The whole process of buying a new car and part exchanging my old car was so easy and I got a great price too for my old car! Craig was fantastic and was brilliant at communicating throughout the process. Can’t recommend highly enough !

Svar fra wheatleycarcentre.co.uk
Car wasn't quite as clean as expected after valeting. Small places had been missed Small scratches inside read door. Under bonnet had been missed, Overall I was quite satisfied with car .Staff were helpful and friendly. And answered all questions.

Svar fra wheatleycarcentre.co.uk
The car purchase process was straightforward and easy. No pressure at any stage, all questions answered promptly, and everything moved at my pace. After-sale support was good when I needed a replacement charging cable. It arrived the next day without issue. Very pleased with how it all worked out.

Svar fra wheatleycarcentre.co.uk
The guys at Wheatley car centre could not have been more helpful and kept me informed all the way through the exchange of my previous car to the replacement.
Would recommend them to my friends and family.
Very satisfied.
Thanks to all involved with my purchase.
John Jones

Svar fra wheatleycarcentre.co.uk
Very friendly professional people quick to respond to deal with any matter arising helpful

Svar fra wheatleycarcentre.co.uk
I purchased a car from Wheatley Car Centre and dealt with Craig Wiltshire. He was professional, polite, and easy to work with throughout.

Svar fra wheatleycarcentre.co.uk
I recently purchased a Skoda Citigo from Wheatley Car Centre and felt comfortable throughout the process. Craig took the time to listen to what I was looking for, which made it easier to narrow down my options. There wasn’t any sales pressure, which I appreciated. It felt like they wanted me to find the right car rather than pushing for a quick sale. The Citigo has been great so far, and I’m pleased with how everything turned out.

Svar fra wheatleycarcentre.co.uk
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