Wesley Chapel Toyota Anmeldelser 

Went in for my 5,000 mileage service and I was in & out within an hour! Great service, great coffee. Filled up my window fluid, did the 360 inspection. Would have love to get it vacuum and wash though like my old dealer was doing. Maybe something to consider in the future.

Great customer service. Rick did everything possible to get all my services done in a reasonable amount of time and price. Very satisfied. Highly recommend.

They told me it would take 1.5 hours and that is exactly the time it took. The kept me informed via text messages of their progress. In and out smoothly.

The place is nice, clean, and quiet. However, you have to wait about 2 hours just for an oil change and the inspection report.

I’ve always heard that Toyota cars are very reliable, but every time I go there for an oil change and regular check-up, there’s always something else that needs to be fixed. 😩 I feel like the oil change is “free,” but then they want me to spend $1,000 or more on repairs… and my car isn’t even that old. 🙄

And when I ask if any of these repairs are covered by the insurance Toyota sold to me, they don’t seem to know what I’m talking about. You really have to be prepared for anything when you go there. 😒

Made an appointment. At arrival they took me right in. Advisor came in quickly. And we were done within an hour. Great service!

Regarding the recall of my Camry : Fast appointment setting, pleasant crew on drop off. The young lady at the loaner car desk was so cheerful I couldn’t help but smile. The Manager for the repairs explained what they were going to do and the timing of it. Communications via text was convenient and allowed me to get my scheduled routine completed.

Good options provided

Great service; friendly; caring.

Great experience from start to finish with their service department highly recommend!

Brandon assisted manager in service department was awsome. Very knowledgeable,pleasant man. I will be getting my service done to my vehicle at Wesley Chapel and when I’m ready to trade in my vehicle I will do my business there.

I had a great experience working with Ness again! I’ve worked with him before, so I already knew I was in good hands. He took the time to listen to exactly what I was looking for and found me the exact vehicle I’ve been wanting. He made the whole experience easy and enjoyable, and I really appreciated his help throughout the process. I would definitely recommend asking for Ness if you’re looking for someone who will actually listen to what you want and help you find the right vehicle!

My service manager was on top of the game. While my service took 4 hours he kept me aware and made sure everything was done right.

No pressure, professional and up front with everything. Ness is a very knowledgeable and direct person. He made the process smoother with each step I highly recommend the Wesley Chapel team for all your automotive needs.

I have always driven a Toyota. The service has been good, and everyone has been very friendly. My car has been serviced within a reasonable time. However, since I purchased my brand new Toyota in 2020, I have been experiencing problems with water accumulating in my doors. Every time I take it in for service, I inform the technician about this issue.

On Friday, Jessica told me that I would need a diagnosis first. I don’t think it’s fair, considering I bought the vehicle new, and there was a defect from the start. This problem should have been resolved initially instead of me having to come in to get my doors drained of rainwater. It rains constantly in Florida.

I gave the service a good score only because the staff did a great job. However, I’m not sure I will buy my next vehicle from Toyota, as this issue should have been addressed when I first purchased my car.

Brandon was awesome. I’ll be back

The service advisor Rich. Kept me informed

Mason was excellent! He was patient and helpful. Don’t have the tires I wanted so he ordered them for me and gave me a courtesy car to get home. Great job WC Toyota!

Great experience and great service advisor!

Beatriz was awesome to work with. From the time she reached out about my inquiry and worked with me via text, to the time I got to the dealership and through finance, she was extremely patient, understood my requirements/expectations and was not pushy at all. Made it the easiest and best dealership experience I’ve ever had.

Gary Burg was the finance manager I worked with and he was just as awesome. Really appreciated the whole team.