Bank transfer withdrawal got stuck in review after being approved. I asked why and got told to check my payment method, even though the same method was used to deposit. The agent was polite, but the a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Adam from message centre actually honestly just looked at my there pending payout and told me there just properly still again properly to wait there 24 honestly really properly hours for the third tim... Vis mer
I checked before honestly now now there again bed and again honestly really after work, then KYC had honestly now again just properly really now no status for there again actually there two days. Not... Vis mer
Sophie from email looked basically at my really document upload and sent me again properly still just properly the FAQ link actually still I had already quoted. That was the still just entire help I g... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Casino
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Started with the welcome offer
Started with the welcome offer: the bonus ended there basically properly before the countdown reached zero. The whole offer felt messy.
The message centre now actually…
The message centre now actually properly really had no new just note, then KYC had now really really properly basically actually basically no status for now there again properly two days. Not basically exactly confidence-building.
I asked why my withdrawal had not moved…
I asked why my withdrawal had not moved for four days. Emma from live chat sent me password reset steps. Brilliant… completely different problem.
Book of Dead loaded fine
Book of Dead loaded fine, then the bonus round froze on hotel Wi-Fi. I refreshed and got back to the lobby, not the game. Balance changed, round history blank. Support asked for exact time, which I gave, then never followed up.
Amelia from contact properly actually…
Amelia from contact properly actually form looked at my basically document upload and asked me just properly honestly really to repeat the there same question again. My coffee went actually actually there basically cold while the now queue barely moved.
Adam from message centre actually…
Adam from message centre actually honestly just looked at my there pending payout and told me there just properly still again properly to wait there 24 honestly really properly hours for the third time. No case number honestly properly until I asked twice.
Bank transfer withdrawal got stuck in…
Bank transfer withdrawal got stuck in review after being approved. I asked why and got told to check my payment method, even though the same method was used to deposit. The agent was polite, but the answer did not fit the issue. Anyway, still no payment.
I was already now really now verified…
I was already now really now verified last week, then KYC had there honestly properly now properly just there no status for actually still properly basically two days. Not still exactly confidence-building.
Using my phone while the train again…
Using my phone while the train again was late, the bonus terms properly properly popup would not close. I had to really restart it twice
Amelia from support ticket really…
Amelia from support ticket really basically there still looked at my basically KYC status and gave there now again again a different actually now answer from the agent before. That was now honestly the entire help I got.
I asked live chat about a missing…
I asked live chat about a missing properly just Book of Dead round after the Wi-Fi dropped. The game reopened, but the balance looked lower and the history page did not show the round. Support wanted a screenshot of the spin screen, which obviously I no longer had. That was the whole problem.
£82 cashout Sunday morning sat approved…
£82 cashout Sunday morning sat approved all basically basically again now morning and then properly returned to pending. No thanks, I’m done.
Adam from live chat properly looked at…
Adam from live chat properly looked at my wrong balance and answered with again password-reset steps. Copy-paste support, basically.
I sent the actually honestly basically…
I sent the actually honestly basically actually file from my properly phone, then KYC left one document stuck in review. Not exactly confidence-building.
Using my tablet basically during lunch
Using my tablet basically during lunch, the balance updated actually five minutes late. I nearly gave up there.
I read the promo twice
I read the promo twice: claim button hid properly actually really half the terms on mobile. That is exactly the detail I was checking.
£70 cashout this morning vanished from…
£70 cashout this morning vanished from the withdrawal history. Great system, really.
Registration took two minutes
Registration took two minutes. Getting my £46 out has taken nearly a week and two agents keep giving different answers
The offer showed x20 above the deposit…
The offer showed x20 above the deposit button, then x45 inside my active bonus page. That is not a tiny difference.
Profile page still still now looked…
Profile page still still now looked complete, then KYC removed the uploaded file from the page. Not exactly confidence-building.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








