Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Placed an order…. It never landed. Been trying to get a refund going on two weeks now. I’ve emailed several times with no response back. It's a shame they would lose a customer over $40 bucks. Th... Vis mer

Vurdert til 5 av 5 stjerner

Order arrived very soon, quality of the teas I ordered are very good, price is very reasonable. The order came with a little gift. Communication was also quick en very friendly. Great experience!

Selskapet har svart

Vurdert til 5 av 5 stjerner

Unreal, was anxious not seeing Paypal but now I'm glad i took the risk, shipment was less than a week "tracked" even better they offer a free shipping option if you don't mind waiting a little lon... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First time ordering,Paid the invoice,Wmailed them,got a response saying i didnt pay yet,emailed them the transaction id and paid ticket but no response yet, \Turns out itwas the payment system messin... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Landbruksproduksjon

Skrevet av virksomheten

Ayahuasca, Kambo, Rapé, Psychotria Viridis & other Shamanic Herbs from around the world. Ethically sourced & sustainably harvested ethnobotanicals.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Overall disappointed

Their customer service is good, their products not so much. The b. caapi paste (yellow) is OK, although not particularly potent, but their leaves (both chacruna and chaliponga) are super-weak, and their peganum harmala powder is next-to-useless.

4. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible customer service

Horrible customer service.
They'll take your money but chances are good that you will never receive what you ordered. Good luck getting a refund.
There are many places to shop that are more trustworthy.

22. april 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wakingherbs

Svar fra Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Vurdert til 1 av 5 stjerner

Customs sent order back to WH warehouse, WH kept it and my money until I came asking questions

Never got my order. After a couple of months of waiting I emailed asking if I should be concerned. Was then told that my package had been returned by customs (I’m in the US). Now they didn’t say when it had returned, and I’m very understanding of most circumstances, if they are made clear. But I was incredibly displeased that it took ME contacting THEM to be told that they had both my money and my order for who knows how long and they probably would have never reshipped or contacted me on their own. No explanation for such an oversight. Just “sorry I didn’t tell you”. Wouldn’t reship with free tracking (I didn’t pay for tracking initially because it was more than the product I was buying). I was really excited for it and would have continued purchasing if I liked the product. But I ended up asking for a refund since they completely lost my confidence. And I wrote a review on their regular review site, they must have denied it to post since it hasn’t shown, so that’s why I’m reviewing here.

20. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Wakingherbs

Svar fra Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Vurdert til 1 av 5 stjerner

Non human grade stuff

They looks like they sell herbs for human use but be aware. Like they say in the small print, they do not sell human grade stuff. It is not safe.

28. oktober 2021
Anmeldelse skrevet uten oppfordring
Logoen til Wakingherbs

Svar fra Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Vurdert til 5 av 5 stjerner

Much love....

Got my order in about 30 days and they even threw 2 extra samples with my order 👌

I'm 100% satisfied with my order and highly recommend them.

25. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company

Great company. So professional. Trustworthy and definitely reliable. Quality is BRILLIANT. Buying again for sure. 3days from payment I received in UK
Love it!
☮✌☯

8. oktober 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery, with good range of products. Will be ordering more from these guys

15. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great :)

Lovely, heartfelt company! Great products at equally great prices, sprinkled with love! Thank you so much, will be sure to order again :) I love the Netherlands!

14. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Ok I'm leaving a 4 stars because the…

Ok I'm leaving a 4 stars because the product is amazing. They carry nothing but good quality. However I have a recent concern and the only reason I'm addressing it here on a review is because no body has contacted me back after 4 attempts to reach someone. I ordered some items and it is still in customs and has been there for 2 weeks. I'm experienced with customs & know that after 7 days means it's been seized. I spent good money and would like some closure on if I will have another order shipped or refunded. Please contact me wakingherbs. I really love doing business name your one of the best suppliers I ever had. Please resolve this issue. So the only reason I don't give 5 stars is because nobody has refunded me or contacted me on a possible seized package

3. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

GREAT STORE!

Fast delivery (a bit over a week - free delivery) and even got a little gift (a small bag of tea herbs). It was my first time ordering and I am very happy.

22. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Unreal

Unreal, was anxious not seeing Paypal but now I'm glad i took the risk, shipment was less than a week "tracked" even better they offer a free shipping option if you don't mind waiting a little longer

Thankyou so much for the complimentary tea leaves

- Customer

29. juli 2019
Anmeldelse skrevet uten oppfordring
Logoen til Wakingherbs

Svar fra Wakingherbs

Thank you so much for your kind words and for taking the time to share your experience.

We’re truly happy to hear that the process felt smooth from start to finish and that you felt well informed along the way. Our team always tries to handle each order with care, from communication to packaging, so it means a lot to know this was reflected in your experience.

We’re also glad you enjoyed the little tea gift. It’s our way of sharing a small piece of what we love.

We look forward to serving you again in the future.

Warm regards,
Waking Herbs Customer Service Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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