Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guide... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Wagonex connected us to 'Electric Zoo' who tried to claim all sorts of damages upon return of the vehicle. We had rented the vehicle for over 6 months, and there were small superficial scratches to 1... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online. Really easy to set up, follow up and take delivery of the ve... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

When our car recently failed catastrophically, we looked for a suitable short term 'lease.' Wagonex fitted the bill perfectly. We are very happy with our temporary ride and the friendly, considerate W... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Billeasing
  2. Bilforhandler
  3. Bilutleiefirma
  4. Forsikringsmegler
  5. Leasing

Skrevet av virksomheten

Introducing Wagonex: A Vehicle Subscription Marketplace. Our vision is to redefine traditional vehicle ownership and create a fair, flexible and customer centric way for you to drive the vehicle you want, whenever you need it. Trusted Partners: At Wagonex, trust is at the core of everything we do. We carefully select partners who share our commitment to reliability, quality, and customer satisfaction. When you choose Wagonex, you're not just selecting a vehicle; you're partnering with a network of trusted providers dedicated to delivering an exceptional subscription experience. Choice: At Wagonex, we understand that variety is key. We work hard to ensure our customers have a wide selection of vehicles and subscription options to choose from, ensuring that your vehicle subscription is perfectly aligned with your preferences and lifestyle. Flexibility: Our subscription plans range from a minimum of 1 month up to 3 years and there’s a number of mileage packages and deposit options to choose from. Subscription provides a level of adaptability that surpasses traditional lease or PCP contracts. Experience: With 7 years of experience in the subscription industry, Wagonex takes pride in being the first car subscription provider in the UK. Our dedicated customer support team has extensive knowledge and Wagonex is here to help you every step of the way. Go on, join the car subscription revolution.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

68 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Incredible customer service

Incredible customer service. Quick to help and resolve any possible hurdles.Every person i spoke to was knowledgable, understanding and willing to help.
Very impressed and highly recommend.

5. juli 2024
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Svar fra Wagonex

Hi Guy,

Thank you for your feedback, we do really appreciate it. We will pass on your kind words to our Customer service team.

Kind regards,
Wagonex

Vurdert til 5 av 5 stjerner

Very easy and help service

Very easy and help service, special;y if you're looking ton rent with a after just passing your test

1. juli 2024
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Svar fra Wagonex

Hi Marcus,

Thank you for your feedback. We really do appreciate your feedback and glad we were able to help you find a vehicle.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Good responses and care on the detailed…

Good responses and care on the detailed questions that I had .

9. april 2024
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Svar fra Wagonex

Hi David,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, simple, helpful and professional!! Definitely use the service again.

20. mars 2024
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Svar fra Wagonex

Hi Owen,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Excellent fast service xx I subscribed…

Excellent fast service xx I subscribed and am due to have a Citroen C4 delivered in April at my request xx There site was easy to use and customer service was fantastic xx so straightforward would definitely recommend xx

18. mars 2024
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Svar fra Wagonex

Hi Sarah,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Nice and easy

Nice and easy. I booked the car for the following week, and it was delivered to my door.
Very easy to deal with, and complete the forms. Helpful on the phone and in emails, and they answered all my questions. So far it's a good experience!

The only thing that would be nice to have, is to know where the cars are in the UK to make the delivery more efficient(if there are multiple geographical locations for the same car).

9. februar 2024
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Svar fra Wagonex

Hi Alex,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Great communication and easy process

Great communication and easy process. All like clockwork

5. februar 2024
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Svar fra Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that you have enjoyed your experience with us.

Kindest regards,
Wagonex

Vurdert til 4 av 5 stjerner

Lewis was very helpful throughout the…

Lewis was very helpful throughout the onboarding process. There was a good variety of cars available to choose from, and I was impressed they could arrange delivery in less than 5 working days

22. januar 2024
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Svar fra Wagonex

Hi Alan,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Much easier to use than other…

Much easier to use than other subscription services, and more options. Signed up very fast without issue, and had a few questions so reached out by email. Brooke reached back out and was great, fast responses and very helpful.

8. januar 2024
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Svar fra Wagonex

Hi,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Super quick response

Super quick response, transparent and accurate communication.

20. desember 2023
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Svar fra Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Simple and very fast service

Simple and very fast service. Very friendly staff on the phone. Simple process. Seem to have very good software interface. Car arrived on time as described

18. desember 2023
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Svar fra Wagonex

Hi Allan,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online.

Really easy to set up, follow up and take delivery of the vehicle.

Quoted for insurance also and were slightly more expensive ( but not by much). There was no issue arranging separately.

Excellent service throughout.

15. desember 2023
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Svar fra Wagonex

Hi James,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Hidden gem for short term leases

Found this company through a Google search - one of the only ones offering 30 day lease options. They were responsive to all enquiries, courtesy calls before and after ordering and even helped me expedite the delivery of my car.

I receive the car and 3 weeks in all is going well….

1. november 2023
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Svar fra Wagonex

Hi Arham,

Thank you very much for your feedback, we really do appreciate it! We are glad that we were able to help!

Kindest regards,
Wagonex

Vurdert til 2 av 5 stjerner

Customer service not very good

Not a very good experience overall!

I had no response or updates for two weeks after I ordered a vehicle - no information was provided by Wagonex of the ordering process at all or how it all worked - also the costs involved were not explained at all.

I had to contact the company on several occasions chasing or asking for information.

27. oktober 2023
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Svar fra Wagonex

Hi Alison,

We'd like to look into this for you straight away and arrange for a member of the team to call you. If you could please provide your contact details and email address as soon as possible via Trustpilot private message that would be appreciated.

Kind regards,
Wagonex

Vurdert til 5 av 5 stjerner

Professional and well organised…

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guided through the process every step of the way. Would highly recommend this company.

8. november 2023
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Svar fra Wagonex

Hi there,

Thank you ever so much for your feedback. We are glad that we were able to help!

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Queries were dealt with promptly and…

Queries were dealt with promptly and clearly. Brooke was very helpful!

30. oktober 2023
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Svar fra Wagonex

Hi Paul,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Simple and straightforward

Simple and straightforward , very efficient and professional to deal with !

20. oktober 2023
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Svar fra Wagonex

Hi Roger,

Thank you for your feedback we do really appreciate it. We are happy that we were able to assist you.

Kindest regards,
Wagonex

Vurdert til 5 av 5 stjerner

Amy from Wagonex has been super helpful…

Amy from Wagonex has been super helpful helping me get my ID uploaded onto their system, keeping me in the loop of what's going on in the background and following up on what she said she would do. Thank you ever so much Amy for all your help!

21. september 2023
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Svar fra Wagonex

Hi Natasa,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Amy.

Kindest regards,
Wagonex

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv