Vospers Anmeldelser 3 083

Dealt with John may quick and easy

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

Dealt with Sue, 5 star plus service nothing was too much trouble :) 2nd car purchased from Sue. I searched for Sue as was at Peugeot previously and found her at the used approved Ford site and bought a Ford Ecosport and over the moon with, thank you Sue. Highly Recommend.

I bought a 5 year old Ford Transit custom van from Vospers for £21000, it was 5 years old and had done 60000 miles, There was an issue with a pipe in the turbo when I bought it and it had to go back for repairs. I had the vehicle for 14 months and had done 10000 miles when the turbo disintegrated and blew up the engine. Vospers and Ford said this was expected with a vehicle of that age and mileage which I find incredible. I am now left with a £12.500 repair bill or a van I cannot afford to replace.

All good thanks to great customer service help

Alex at Vospers, St Austell was so helpful when buying my Mini Clubman. He made the whole expeience a pleasure and helped me set up my phone in the car and go over the basic functions slowly and clearly. I would have given 5 stars but I did have to chase up a response to an email.

I had a fantastic experience with the team at Vospers Exeter purchasing a new automatic Ford Tourneo Courier.
Exeter coordinated with Barnstaple well to allow for the home delivery to be as smooth as possible, making the whole process easier and trouble free. Especially to Marshall who went above and beyond by taking time out of his own day to personally show me how to operate the new vehicle.
I truly appreciate the extra effort provided and the overall excellent customer service provided by Exeter and Barnstaple!

Fantastic 5 year service for my fiesta! Nathan Norbury provided fantastic customer service would highly recommend vospers Truro.

Over the years my experience with Vospers’s have been brilliant until recently last year I financed a 2008 1.6 diesel unknown to me till i started to drive it it had problems.
Air con didn’t work both front shock absorbers also needed top mount bearings and cups both lower suspension arms were worn N/S/F anti roll bar link worn also and wheel alignment which totalled £2,256.38.
The staff took it to warranty who refused point blank to pay up until I took things further with the finance company.
A week later after the car was fixed one of the top mount bearing had failed and now the car was pouring exhaust gasses into the cabin every time i tried to demist the windscreen which felt like opening the door to a gas chamber. I then took to my finance company again to complain where they said due to the failed new part I would have grounds to reject the car and was told not to drive it as they deemed it as dangerous to drive.
After countless emails from the finance company to get the car rejected 2 and a half months later the car was not rejected through an IVIS inspection was conducted that completely missed the failed suspension part but then went into detail about how bad the condition of the exhaust was and the report said that the car was of satisfactory quality at the point of sale but as I’ve described above the car clearly was not.
The car is currently sat waiting for parts again due to the warranty point blank refusing to pay out.
This car and the service I’ve received has cost me financially due to not being able to work shifts for the best part of 3 Months I’m beyond infuriated at this point and absolutely disgusted

Have bought a new E transit custom van , John May at Truro van center was very helpful in helping me understand how to set it up , even though I didn't buy it from vospers Truro.

Jenny was excellent and has gone above and beyond to sort out the purchase of our Jeep Wrangler.
Very knowledgeable about the vehicles available and clearly passionate about cars.
Thank you for sorting everything.
Hopefully deal with Vospers again.
Regards
Chris

Unfortunately I had a breakdown in my Fiat 500 recently and when contacting Vospers in Exeter to seek advice I had truly excellent support from a young lady called Isobelle.
My car had to be towed from Taunton to Exeter for the repair. As soon as the car arrived Isobelle called me to say it had arrived safely and explained exactly what would happen. At all times she kept me fully informed of the quote and timing. She also managed to arrange the repair much quicker than we had originally thought. Overall I was most impressed with her knowledge and polite cheerful manner. She could not have been more helpful. In my view Isobelle is a real asset to the Vosper's Team. A huge thank you to Isobelle and Fiat.

Excellent staff and excellent Service

My Vauxhall vivaro went into limp mode again. Vospers unfortunately is the main dealer. The 1st time it happened, at 8000 miles , I was informed it needed an oil change. As the main dealer, they have the software to reset the vehicle after the oil and filter change was carried out. A charge of £175 was made.Fair enough I was informed I wouldn’t need another oil change until it’s due a service at 20,000 miles or 2 years.
15000 miles. Vans in limp mode again, another oil and filter change is required. This time the charge is £406. Trading standards are now involved.

Bought a Mazda CX-30 from Vospers Exeter 2 weeks ago. Russell Davis was excellent and we were very impressed - his advice was very helpful and he really helped in making the right decision for us (rather than just a quick sale). The sales process was very smooth and efficient - would highly recommend.

Just a quick note to say Sasha in Vauxhall Plymouth made the whole buying a car experience a breeze. Nothing was too much trouble for him, and even his after sales was above and beyond.

We visited Vospers as we were intending to change our Ford Fiesta for a newer model. We were made welcome by their sales staff, especially Mike Jones who discussed what we were looking for and were good at listening. In the end we decided to buy a newish Puma. There was no pressure selling, but a genuine interest to provide for our needs, and had no problem in bring the car we wanted over from Plymouth.

John may was really patient and helpful with choosing our new van
He gave constant communication and sorted out any issues
Would recommend

I have to say becky from the service department in Plymouth branch on the peugeot side is an absolute gem so helpful and just amazing service from her i have been there on afew occasions for some work and really looked after me make sure i get a ride where i need to be a well and they understand the vehicles a big thanks you all your time and expertise just fantastic helen carroll

The car buying process was excellent from start to finish. Easy to arrange test drive. Paperwork & options explained and discussed.
Great service, great car.