Viberate Anmeldelser 

105
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

This website is made so that you'll forget the end of your trial and pay an enormous amount for the subscription. It's 250€. Also the support center doesn't refund. Even for someone who would real... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great place to find musical artist info (links, events, videos etc.) You can also add info about other artists. If you use the pro version, it's a great tool to see detailed stats and analyze marke... Vis mer

Vurdert til 5 av 5 stjerner

I use Viberate every week since it saves a lot of time when searching for artists by a specific genre and territory. It's an amazing tool for research on dance music artists, labels, and festivals. I... Vis mer

Vurdert til 1 av 5 stjerner

Tried to find historical data for very obscure garage band from my hometown but the site had almost nothing of them. It is a bit rubbish when you want stast for smaller local acts

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap
  2. Eventteknologi
  3. Markedsundersøker
  4. Artistmanager

Skrevet av virksomheten

Viberate Analytics provides structured music data for industry professionals. It enables A&R teams, managers, labels, and artists to discover talent, analyze audiences, track playlists, and evaluate performance across Spotify stats, YouTube analytics, and radio airplay — all connected in one system.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(105)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

A bit dissapointing

Though it offers all kind of information, from the 100 artists and tracks we tried more than 40% was not on Viberate, even though they are well known artists and have lots of plays on spotify and elsewhere. Dutch artists like Maribelle, Maxime & Franklin Brown, Indonesian like Betrand Putra Onsu, and many others.

2. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

Hi Hans. We were able to find all artists in our database from your list, apart from the first one.

Vurdert til 5 av 5 stjerner

Building products with Viberate API

We've been using the Viberate API for years now and has been a great experience allowing us the latest Artist metadata and, a stable environment to enable us to build our product. They have a great support team, always quick to respond and help if any issues arise. I highly recommend Viberate.

18. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unfair Auto-Renewal & No Refund Policy – Beware!

I recently had a disappointing experience with Viberate regarding their automatic subscription renewal policy. I was charged $239 for an annual renewal without receiving any pre-renewal notification, which prevented me from opting out or switching to a cheaper $19.90/month plan.

Upon noticing the charge, I immediately contacted support to cancel and request a refund. However, I was informed that renewals are non-refundable, despite my prompt request and the fact that I had not used the service. They eventually offered me a partial refund ($71.70), but this still felt unfair given the lack of transparency.

🔹 Pros: The platform itself may be useful for some music professionals.
🔹 Cons: No pre-renewal warning, no fair cancellation window, strict no-refund policy.

If you’re considering Viberate, be extremely cautious of their renewal terms, as they do not send reminders and will not refund you even if you cancel immediately after being charged. I strongly recommend opting for the monthly plan instead of the annual one, or ensuring you cancel well in advance.

Verdict: Unethical renewal practices & poor refund policies. Would not recommend.

28. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I work closely with artists

I work closely with artists, managers, labels and distributors. Viberate is my go-to platform to see trends and identify opportunities. The data is accurate and clean. It's simply the best data platform in the music business.

3. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I just had a very upsetting experience…

I just had a very upsetting experience with this company. I urge you not to work with them.

I had bought a year subscription not knowing I would be auto charged for a second year. I haven't used the app in over 5 months. When I saw the charge, I told them I would not need the subscription anymore and asked for a refund. They refused me a refund on the ground of their terms of service.

This is possibly the worst customer service experiences I have ever had with a subscription based service. Never In my life have a I been denied a refund on a subscription purchase that was a mistake

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

First issue

First issue: they take a full year payment upfront. Red flag. Features are absolutely substandard. If you decide you don't need the service they will not prorate a refund. Be very careful dealing with this scam company. SAVE YOURSELF, SAVE YOUR MONEY.

23. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

Hi. Yes we charge an annual fee when the user selects the annual subscription. We also offer monthly payments as well. https://www.viberate.com/music-analytics/pricing/ I am sorry you feel that way about the features, can you tell us which ones didn't meet your requirements?

Vurdert til 5 av 5 stjerner

Awesome

Awesome, it is great that much information all thou at the beginning can be oberwhelming it is visually pleasant. My prefer method was by genre but there are several ways You can gets the info You want like the top artists of psy trance at the moment and i trust it is accurate because how it displays the information about it :)

19. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Viberate is about stealing your money

Viberate is about stealing your money. Their 7 day trial ends up charging your card and they won't give you your money back, even if you cancel it immediately. They keep your money.

4. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

Hi Andreas. All trial periods work the same way. You have 7 days to test the platform and decide whether it fits your use case or not. We do have a no refund policy in place since we offer the entire suite of features in trial, including following, priority snycing and the rest.

Vurdert til 1 av 5 stjerner

Be very aware that their "free trial" is not free

Be very aware that the "free trial" offer from their website is not actually free. I went through the sign up process for a 7 day free trial which included entering billing details and then cancelled the next day only to find that full payment for a year had been taken from my account. Despite frequent email discussions they refuse to return my money even though I am not using the site. They say it's because I'm in the UK and their T&C's only cover EU. This happened back in March but it's only now that I realised I should warn others.

25. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

We apologize for any confusion and frustration caused by your experience. We do indeed offer a 7-day free trial, and during this period, no charges are made as long as the subscription is canceled before the trial expires. This is a standard practice in the SaaS industry.

Vurdert til 1 av 5 stjerner

Fraud

They send me a link with their services for more or less 2.60 euro a month so I decided to subscribe to see if it’s good for my business ; I mean for 2.60 lets give a try… but they took me 43 euro for an year without telling me . So I claim with PayPal but they don’t want to give back my money. Fraud

31. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

Thank you for your feedback. We’re sorry for any confusion regarding the subscription. The pricing and non-refundable terms were clearly outlined when you subscribed. We strive for transparency, and we explained these details during our recent communication.

Vurdert til 1 av 5 stjerner

Unsolicited ticket clippers.

Oh yay, more unsolicited ticket clippers.

AI generated nonsense.

I've asked them to remove my profile.

Read their reply... did anyone ASK them to make a profile on me? NO. So sod off.

23. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Viberate

Svar fra Viberate

Yes, we used AI to generate the biographies in order to enrich the pages.
However, we are aware there might be mistakes in the text and we will gladly correct them, even for users without registration.
Simply contact our support team and we'll take care of it.
support@viberate.com

Vurdert til 1 av 5 stjerner

Don't go !

Don't go !

I promoted my music on the web,

But after 3 months, they didn't diffuse my releases !

I changed distributor, they answered me "All paiement is not refundable". (46,80 euro)

They answer you one time by month, and the person don't know the subject.

21. desember 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv