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Veriato Anmeldelser 6

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TrustScore 2.5 av 5

2,5

IT-sikkerhet
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Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. IT-sikkerhet
  2. Programvarebutikk

Opplysningene stammer fra ulike eksterne kilder

Veriato develops intelligent, powerful solutions that provide companies with visibility into, and understanding of, the human behaviors and activities occurring within their network, making them more secure and productive.; Veriato Cerebral provides unmatched visibility into the online and communications activity of your employees and contractors. Cerebral (previously Veriato 360) is the system of record, presenting detailed, accurate, and actionable data for use in incident response, high-risk insider monitoring, and productivity reporting. Cerebral can be deployed On-prem, in the Cloud or through an MSP provider. Thousands of companies in over 100 countries use our software. We provide world-class software that enables our customers to protect their most valuable assets, reduce risk, and gain unparalleled visibility into operations.

Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Terrible terrible experience

Terrible terrible experience. Do not recommend!

Extremely challenging. Our company was promised a lot of support during the onboarding process. However, once we signed and paid, I could not get a single response from anyone to get help. It is a very complex system to onboard, learn and get running... and impossible to do without the support that was promised. Now the company is saying that they are going to charge us extra costs to train. It has been extremely frustrating, and the promises made were not kept and we have been left hanging, and completely unable to use the system we signed up for. Our IT company could not figure out how to install, despite being promised it was very easy. We haven't been able to figure out how to use any of the promised bells and whistles, or basic features. Would be find if they were willing to help their paying customers, but they are not. Impossible to get anyone to care or respond.

16. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If their product was meant to steal money from you they would get five stars!!!

These people stole $1800 from our business by selling us a product that didn't work. They brought on their "head engineer" and he spent over 4 hours trying to make it work before hanging up because he was now off work. I called back and the next support agent did practically the same thing with no results. When I asked for my money back because they couldn't even install it on our computers, they blamed it on one of my test computers not being on the network (They told me to use it) then stole my $1800.

TLDR; Veriato is a major Scam, do not trust them with any amount of money.

6. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Veriato

Hey Matt, we’re sorry you had a bad experience with our product. We did try multiple times to resolve these issues. Our program files must be excluded in all antivirus programs on the computer. When we remoted into the customers workstation in April to assist, he did not have full administrator rights to the computer in order to add the antivirus exclusions. The customer did not contact us again until October at this time he had changed Antivirus programs, after discussing what needed to be done the technician sent him the documentation on what needed to be excluded on the server as well as each computer and we never heard back again.

Vurdert til 1 av 5 stjerner

Crashed our Computers.

We started installing this software on the computers for our 100 employees. In every case, it caused their computers to crash, and or lose significant performance. We tried working with their tech support to no avail.

We have not been able to use it at all and they will not refund our money. Stay away!

26. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Looks like Veriato outsource their…

Looks like Veriato outsource their support services and the service has been downgraded. Before when you call the support they will transfer your call in a few minutes. Now you have to wait for a call back. Sometime they may call or email after a day later. Never able to talk a support after open tickets in the last few time. Searching for a replacement to switch their product. Very bad services.

21. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Veriato 360 is unreliable

We purchased the Veriato 360 and followed their instruction to build the server with Veriato 360 and the database in a single server. After a few months, data stopped capturing and we contacted their support but they just a reply us once a day so it took over a week at least to work on the issue. We spent days with their support and then they told us the problem was that we have Veriato 360 and database on the same server. We built two new servers one for Veriato 360 and one for the database but the problem still exists. We filed a complaint to the sales rep but he just ignored me and never replies to us. We have no option except looking for an alternative. In summary, never purchase this product. I don't want to disclose my client's name here but the Veriato ticket number is 11633 which was created on 3/19.

29. april 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Veriato

Hi Bill, we're sorry you had a bad experience with our product. Is there any way you could provide us with the name of your company so I can investigate this a little further to see exactly what went wrong here? We pride ourselves in customer service so if there's anything we could have done to prevent this from happening again then we'd like to know.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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