Ventura Roof Tents Anmeldelser 

From selecting the right roof tent for myself all the way through to delivery I received amazing support from Charlotte. Every question I asked even the silly ones was never a problem and everything was explained in so much detail! Will 100% recommend Ventura to anyone who’s thinking of getting a roof tent.

I bought a rooftop tent from Ventura Roof Tents a year ago. I am very happy with the price quality and service. I felt like I was talking to a good friend. I wholeheartedly recommend this company.

Purchased a roof tent off them last year and it's fantastic! The build quality it's superb and I definitely recommend them with their competitive pricing. Aside from the product itself the customer service is also brilliant. I've needed replacement parts off them which they supply if you ask. Stupidly I tore the weatherproof cover driving under a height barrier. They sent me a new on out and it arrived next day! Excellent company 5*

After reading positive reviews we placed an order. Very shortly afterwards we received an email. Because of various issues that the company were experiencing we were advised that our order would be delayed, which meant that we had to cancel our holiday. However we were offered various camping equipment free with our delivery as an apology and asked if we could bare with them until our tent was ready. We agreed with this. Our tent arrived and set it up and all was fine. However there was no sign of any of the free camping equipment we were promised. Sent a couple of emails which received no response. Very disappointed as we had to cancel our trip, the first we would have been on since 2019. Also the tent arrived with minimal packaging, one layer of cardboard. Unfortunately the underside had a massive scar right across it. It didn't affect the use of the tent but packaging needs to be improved, as fo their promises of free camping equipment.

Good value item, even better service and communication from Will and Charlotte, bought September 2022 after speaking to will, and very happy, Did have an issue but that was sorted out very quickly and smoothly with Ventura keeping me informed all the way through, I wouldn’t hesitate in recommending the company to anyone as the price is very good and the extended roof tent is the one that does it all,just want get out with it now, they might be a small company but they certainly one that cares,, many thanks to both of you

Purchased a roof tent, which was all good.
But then came the issue of trying to get hold of them.
Yes I understood they are a small business, but customer care is important.
After being told I would get a call back in 20 mins still waiting a hour later. I Called back.
Discussed fitting date and was told again I would get a call to confirm later that day.. 4 days later still no call.
Sadly I have lost faith in the company and have cancelled the order.

Speedy delivery and brilliant customer service!! Fitting the tent was very easy. We look forward to our first camping trip in it.

Picked up my Ventura Deluxe Extended Roof Tent with Annex and 270degree awning from Will Jeakins at the warehouse in Epping.

I had agreed with Will to have the tent fitted to my 110 Defender.

What can I say? I am genuinely delighted with the whole experience so far! Will and Louie spent a couple of hours working out how to fix the tent to my original Land Rover rack and then fixing it firmly in place along with the awning.

All I can say is they handled everything and simply worked to solve the problems presented by my roof rack and by solving problems fine step at a time until it was done.

Nothing was too much trouble. They politely declined my offer to help (probably not a bad call anyway) and simply got on with it on a roasting Saturday morning with little shade and enormous patience.

The tent is plenty big enough, the awning is enormous and the annex complaints the tent and provides a secure, dry space to get in and out of the tent.

There are a lot of tent players in the market right now but call Will Jeakins at Ventura Roof Tents and it will be worth your time.

There's even a bonus if you're a Hugh Grant fan!! You can have your picture taken with Will and no one will ever know the difference!!

Great guy, great team, brilliant products and a fanbloodytastic service to complete the buying experience!

Don't hesitate, give Will a call, start your adventures!!

Kev.

Recently brought a car tent for my truck, came in good time and their customer services where great and they kept me up to date with delivery times.

I had an issue that was dealt with by William swiftly and with little fuss. This is customer service as it should be. Wonderful company and excellent staff.

I purchased a roof tent from Ventura roof tents last year, and to say I'm blown away by the quality and the customer service is an understatement! Will from Ventura is a top bloke very friendly and extremely helpful, for the money and quality they are by far the best tents on the market! My only regret is that I didn't get one sooner!! Thanks Ventura roof tents for taking
my camping experience to the next level.

I had some difficulties in initially fitting this to my roof, but in fairness the customer service I received was first class.

Had a phone call from Ventura who were extremely keen to do whatever it took to resolve the issues. Nice to know there are companies out there who care enough to get in touch. 👍

Had my venture hard shell tent for almost 2 years now, many great nights sleep. I keep it on my roof full time in all weathers, no sign of wear or weathering damage.
Great tent awesome value

Excellent service with excellent delivery. I cannot reccomend them enough.

Absolutely fantastic company and roof tent. Bought the wrong sized ladder 🙄 company advised straight away and alternative ordered. Delivered as soon as available. Arranged collection of the one ordered in error. Return labels emailed to me. Tent light enough for 2 to get it onto the van roof. Mattress great and very spacious inside. Company staff just fantastic. Would highly recommend. Best customer service I’ve had in years.

Waiting over 6 months for delivery. Promises of extra free camping equipment that never arrived. Different model of tent sent to the one I ordered. Stitching on tent frayed in places upon 3rd use. Its cheap but cheap for a reason. Buy cheap buy twice. Good for a budget. Realistically alibaba it yourself and cut out the middle man.

This is fantastic and amazing value. So easy to assemble from the box. So easy to put on to the vehicle. The best thing I have purchased for years. It is currently up on my drive and a few people have taken photos. I recon soon we won't be the only one in the village with a RTT.

Very helpful customer service, answered my questions quickly and provided solutions. The tent is really good. Putting it up takes 5 minutes and gives a dry comfy place to sleep

Great customer service. There was a mishap with the delivery partner but Charlotte maintained great comms throughout so that I knew what was going on and got all my purchases over to me.

great product, easy to fit and customer service excellent.
the 270 degree awning really worth the price!
many thanks