Ventura Roof Tents Anmeldelser 

278
TrustScore 5 av 5

4,8

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Such a great team everyone was so helpful a nice to work with incredibly flexible with getting me seen, giving demos on how easy the tent is to use and fit us in same day for collecting and installi... Vis mer

Vurdert til 5 av 5 stjerner

What is there to say-delivery was fast and packed well ... but what is it like ? Do I regret buying the roof tent was it worth my hard earned cash ???......definitely one of the best buys of 2026... Vis mer

Vurdert til 5 av 5 stjerner

My 2nd year of using the Ventura deluxe and it has been excellent. Right from ordering to delivery the team at Ventura kept me up to date with the order. The customer service is honestly the best I h... Vis mer

Vurdert til 5 av 5 stjerner

Really excellent customer service and we love our new roof tent, awning too and extra side awning. We are very pleased with the quality. The staff were extremely accommodating and patient. Went c... Vis mer

Informasjon om virksomheten

Opplysningene stammer fra ulike eksterne kilder

Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

278 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(278)

70 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Amazing service top quality products.

I had a pleasure to meet William today at Ventura HQ spent great time talking about camping technicalities and available products and accessories, spent more money than planned but I basically couldn’t resist the deals I was offered.
I left this nice place happy and convinced that all my shopping will give me more amazing time on my future adventures.
It’s not my first tent but surely te best I ever had.

19. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have purchased a roof tent previously…

I have purchased a roof tent previously (10+)years ago , been all over south England using it. Extremely easy to set up and take down. Very comfortable, best thing is you can leave your bedding/sleeping bags and pillows in there when packing up. The quality is as good if not better than the “very” expensive brands. With 10+ years absolutely no wear on fabric/zips etc. It is expected that the rain cover looks a bit tired due to a lot of Road and off road use, but it still don’t leak. Purchasing from Ventura roof tents is a breeze very good customer service and especially after sales care is top notch. I recently wanted more accessories from them and 10+ years later they still remembered who I was. Thank you William and team. Couldn’t rate them any higher - JC

7. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely fab customer service

Absolutely fab customer service, they answered my questions helpfully and efficiently before I purchased one of their pull out awnings.
The awning itself is easy to fit and easy to use, I can't wait to get some proper use out if it!
I love that I can fit it to my van without the commitment of drilling into the bodywork!

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Tent itself is ok for an entry level…

Tent itself is ok for an entry level one but needs a thermal liner and anti condensation mattress or you wake up in a damp tent (you always need to keep some windows open a bit as the vents are not enough). The parts also fail quickly, for example, the straps break and the covers are known to fail quickly. By the time I had spent the extra money getting it up to scratch, I could have got a better spec brand.

14. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ventura Roof Tents

Hi there,

Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your roof tent.

As there’s no name attached to your review, we can’t identify your order — please give us a call on 01992 247006, and we’ll be happy to arrange a brand new replacement under warranty.

Just to mention, condensation can occur in any roof tent if there’s limited airflow — simply keeping a couple of windows slightly open allows warm, damp air to escape and keeps the interior dry. A thermal liner isn’t essential, but it’s one of our most popular accessories because it reduces condensation, blocks out light and noise, and keeps you warmer in winter and cooler in summer.

Since 2015, we’ve had thousands of customers camp in extreme conditions across the UK, Europe, and Africa, and while our quality control is incredibly strict, occasionally a defect can slip through. It sounds like this may have been the case with your order, and we’re eager to make it right.

We want to ensure you have full confidence in your gear for future adventures. Please get in touch so we can send you a replacement without delay.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Vurdert til 5 av 5 stjerner

One of the best customer service experiences...

This has to be one of the best customer services I've received from a company. Prompt replies and great depth of knowledge of their products.

The roof tents are superior quality compared to all the horror stories I've heard from competitor companies. I've heavily used their 1.4 extended roof tent for 2 years and multiple holidays and it hasn't degraded in the slightest, fantastic construction and quality. Purchased numerous accessories (canopy's and awnings) all with equal quality.

I cannot fault their service (customer, fitting, aftercare) and wish all companies would offer such support!!

11. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

We bought a roof tent from Ventura Roof tents in 2022 and still going strong (2025.09). Really good quality product, excellent after sales support. Thank you Venture Roof Tents.

12. september 2025
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Vurdert til 5 av 5 stjerner

Amazing customer support

Would HIGHLY RECOMMEND.
From start to finish the support was brilliant. Charlotte was amazing, always on hand to help with any queries and questions I had. From choosing the right products, install and roof/tent integration etc, she was absolutely brilliant.
And then of course is the tent which is brilliant. Incredible value for money when compared to other suppliers with a much better design imo. Great 360 degree views, spacious and comfortable and of great quality throughout. Also, worth mentioning the installation instructions which were very clear to understand and follow.
But I must mention again the customer support from Charlotte which was always speedy, professional and friendly. I'm 56 and can't remember customer support so knowledgeable, caring and professional from any other supplier I have dealt with. Charlotte even offered to go above and beyond with helping me with a supplier delivery issue, which was no fault of Ventura of course, again demonstrating her passion for ensuring customer satisfaction.
So, 'Diolch o Galon' from Wales (Welsh for 'thanks from the heart').

3. september 2025
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Vurdert til 5 av 5 stjerner

Ventura Happy Camping

Very happy with my Ventura roof tent. I went for the Deluxe 1.4 with Annex. Easily fit 3 in the roof top tent and room enough for 2 beds in the annex if needed. The price is great compared to other brands. The quality is fantastic. Highly recommended.

13. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

1.4 deluxe extend groundsheet

we have the ventura 1.4 deluxe extended with annex, love the tent and the annex, however the annex groundsheet has been ripped so I thought easy, ill just go on the website and order a new sheet as its just zipped together! Noooo for some strange reason Ventura don't seem to sell them separately.. If any one else has had this problem and found away around it please let me know. If Ventura decide to sell them then I would give 5 stars happily.
Edit. Ventura have been in contact with me the day they saw this and arranged to source one from a display they had. They went above and beyond to help sort the issue so happily putting 5 stars now. Thanks for all the help from ventrura :).

12. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ventura Roof Tents

Hi Daniel,

We’ve just given you a call and left a voicemail to let you know that we’ve located a spare groundsheet in our warehouse which we can supply to you.

Thank you for your feedback. Unfortunately, we do not sell the groundsheet for the annex separately—it’s a very rare spare part that almost never gets ordered or needs to be replaced under warranty, so we don’t normally supply them on their own.

We’re glad to hear you love the tent and annex overall, and we’re happy we can help you get back to enjoying them fully. Please give us a call on 01992 247006 so we can arrange your order for the spare groundsheet.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Vurdert til 4 av 5 stjerner

Mixed experience here... but very much resolved

Mixed experience here. Initially impressed with the products (hardshell roof tent and awning), but some growing concerns.

Re the roof tent, it's worth bearing in mind that it weighs 65kg approx. That means, unless you intend to use it regularly and leave it on your roof permanently (something I don't want to do, as I typically would use it 2-3 times a year), it takes quite a bit of grunt to get it there in the first place.

More concerning however is the way that the front popped up on its own while doing 70mph on the motorway last weekend. I'm a little anal in making sure everything is secure, so really don't think it was user error (though I can't rule it out entirely?!), but I can only assume the two front clasps just came loose, and the wind forced it up and open. Thankfully, a passing car alerted me to the fact that something was awry, and I pulled over and was able to re-secure. But I'm nervous about driving with it on, as it stands now.

I also found the engineering of the L brackets for fitting the awning hopelessly ill-thought out. I basically had to use the clamps, but these had to fit under the hardshell tent. I've done what I can to ensure they won't damage the fibreglass underside of the tent, but it really is a poor set-up.

So mixed experience. Plus side would be that once you're in the roof tent, it's roomy and cosy. Can't fault the experience of using the product.

UPDATE - reply from Ventura Tents below, and most grateful for offer to resolve the issue. Will liaise direct to do so. Thanks Ventura Tents :-)!
UPDATE 2 - Roof tent returned to Ventura Tents this morning - most grateful for their offer of a replacement, especially as it was nearly a year and half old. 2 star review upped to 4.

1. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ventura Roof Tents

Hi Barnie,

Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your hard shell roof tent. We have been in contact with you via WhatsApp, and understand you are currently away on holiday—you’ve requested a phone call when you return, and we’ll be happy to speak with you then to get this resolved.

To resolve this quickly, please also feel free to give us a call on 01992 247006, and we’ll be happy to arrange a brand new replacement under warranty.

Since 2015, we’ve had thousands of customers camp in extreme conditions across the UK, Europe, and Africa, and while our quality control is incredibly strict, occasionally a defect can slip through. It sounds like this may have been the case with your order, and we’re eager to make it right.

We appreciate your positive comments about the comfort and space of the roof tent once set up, and we want to ensure you have that same confidence when travelling with it. We’ll be in touch as agreed when you’re back from your trip to work through the issues and make sure you’re completely satisfied.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Vurdert til 5 av 5 stjerner

FANTASTIC!!

Had my roof tent fitted today by William and Scott?
I was very impressed with the roof tent, the service i received was top notch! They took time to explain everything to me in detail every step of the way and the pair of them were absolute gents.
I would recommend Ventura roof tents to everyone, the price, the quality and the service was 10/10.
If you have time I recommend having your roof tent fitted as its done expertly by the person who know roof tents inside out.
Thank you William.

26. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The roof tent itself is great but the…

The roof tent itself is great but the awning is awful. We used it the weekend and had a rain shower, the inside of the awning was soaking with puddles pooling. It has cut out holes on the top for some reason and water gets in. Wrote to customer services but no reply to enquire what holes are for and to address water. Disappointed!!

19. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Ventura Roof Tents

Hi Karen,

Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your annex. We’ve checked our email and message inbox but unfortunately can’t find any record of the message you sent to our customer services team—so I’m sorry if it didn’t reach us.

To resolve this quickly, please give us a call on 01992 247006, and we’ll be happy to arrange a brand new replacement under warranty.

Here’s some helpful advice that may also improve performance:
The annex is perfectly suitable on lower hatchback/estate-sized vehicles; all you need to do is stretch out the bottom groundsheet and peg down all four corners—this will eliminate any sag or bagginess. You can also weigh down the inside to create a wider angle, as the fabric flares out as it reaches the ground. This will prevent the bottom door from blowing open and allowing rainwater inside. Additionally, you can use adjustable clip-in awning pegs to create extra tension at the bottom.

Since 2015, we’ve had thousands of customers camp in extreme conditions across the UK, Europe, and Africa, and while our quality control is incredibly strict, occasionally a defect can slip through. It sounds like this may have been the case with your order, and we’re eager to make it right.

We want to ensure you have full confidence in your gear for future adventures. Please get in touch so we can send you a replacement without delay.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Vurdert til 2 av 5 stjerner

Avoid awning

Rooftenr itself was good, the 270° awning however is cheaply made and the ‘tie down’ tags pulled out from the stitching with next to no pressure applied at all

7. juli 2025
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Svar fra Ventura Roof Tents

Hi Jalo,

Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your 270° side awning. This is not the standard we aim for, and I completely understand how frustrating it must have been to find the tie-down tags pulling out so easily.

To resolve this quickly, please give us a call on 01992 247006, and we’ll be happy to arrange a brand new replacement under warranty. We actually contacted you on 21st July as soon as we received your email about this issue, but we haven’t had a reply from you yet—so we’d love to hear from you to get this sorted.

Since 2015, we’ve had thousands of customers camp in extreme conditions across the UK, Europe, and Africa, and while our quality control is incredibly strict, occasionally a defect can slip through. It sounds like this may have been the case with your order, and we’re eager to make it right.

We want to ensure you have full confidence in your gear for future adventures. Please get in touch so we can send you a replacement without delay.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Vurdert til 5 av 5 stjerner

The customer service has been above and…

The customer service has been above and beyond from the very start, from phoning and enquiring pre sale, to answering and helping with anything throughout.
The tent is amazing such good quality!! So much room up there, super comfortable & very easy to use.
We would 100% recommend this company for so many reasons.
We are driving the continent of Africa and parts of Europe so the tent will be our little home for the next year! Very excited thank you again for all your help and support!!
Maria & Craig

11. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Our first rooftent

This is our first roof tent we bought. So in the beginning it was just figuring out how to install and put it on your car. But once done… wow. The ease to set the tent up. The quality and space is brilliant. With the annex it just gives you a bit extra room. The service is great too. Any queries get answered quickly. Delivery was quick and prompt.
Now on the way to adventure.😊

25. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Will is a gentleman

Will is a gentleman, this is my 3rd Ventura roof tent, I drive from Leeds to essex Everytime, I pay and they fit it for me 😎 I wouldn’t buy from another place that’s the truth.

25. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolute amazing product!

Bought the 1.4 deluxe extension version. Product is absolute brilliant! So easy to not only set up but to fit to the car. Customer service is also absolute fantastic! Without any doubt this company are genuinely top of their market area.
Used it only twice so far once in horribly wet and windy weather which it took in it's stride absolute zero water ingress at all.
Only regret is that I never bought one before now!

14. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great group of lads

Great group of lads, very helpful and took there time to show us there product! We set our roof top tent up straight away when we got home, me and my son spent the first night in it and can’t wait to go out exploring! We added the blackout covers to the inside witch where a great extra! Really pleased with it

2. juni 2025
Anmeldelse skrevet uten oppfordring

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