J'ai commandé un lit le 15 septembre. Un seul colis m'a été livré le 18, et il me manque toujours la moitié du lit. Depuis, les échanges avec le service après-vente s'éternisent et se perdent dan... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J'ai commandé plusieurs meubles Vasagle dont par exemple un lit coffre et des étagères. Je voudrais souligner la clarté de la notice de montage avec chaque élément étiqueté, je vous remercie pour tant... Vis mer
Wir haben mittlerweile einige Möbel bei Vasagle gekauft. Wir sind absolut zufrieden. Faire Preise, super Qualität, schnelle Lieferung, leichter Aufbau, Schrauben in kleinen Beuteln und beschriftet. Ti... Vis mer
Main support in Bookshelf has a small hole that screw will not fit. Def a manufacturer defect. I left 2 messages on VM with no response in 3 weeks. Im looking for replacement part or partial reimburse... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
kulant und hilfsbereit
Ich habe die Ware ausversehen an eine falsche Adresse schicken lassen. Der Verkäufer war aber kulant und hat alles problemlos geregelt.
£200 wasted.
Poor quality screw fittings. Drawers have fallen apart in less than two weeks.
Item never arrived
Purchased 5 items.
Only 4 arrived.
No answer to emails.
Phone constantly engaged.
BEWARE.
no customer service at all.
4 Flat Pack Items, easy to assemble and good customer service
I bought 4 products from Vasagle, 3 via Amazon and 1 via their own website. I was a bit nervous as they have some negative reviews on trust pilot about quality.
All of the items we bought on Amazon were absolutely fine. They’re pretty standard flat pack and I think if you’re not confident in putting furniture together then it might be difficult but I personally saw no difference in these products vs the likes of IKEA or Argos. As for quality, you get what you pay for. Yes they are an mdf like material covered in a faux wood material but that’s why they aren’t as expensive as pure wood furniture. Once assembled they look good and look like real rustic wood, you just have to be careful not to scuff them, or in the case of tables, spill lots of water on them.
The bookcase we ordered from the website was problematic. One of the holes on the metal frame was in completely the wrong place so it meant that we couldn’t construct without it tipping everything off balance. However, we emailed Vasagle and we’re send a replacement within 5 days. They asked us to dispose of the old one which I guess could be annoying for the consumer but as it’s flat pack it wasn’t an issue for us. The new item arrived and had the exact same issue as the first one only worse. Luckily for us we had kept the old item and we were able to mix and match the parts to get a stable, working bookcase. It did make me wonder whether there was a reason this item in particular was only listed on their website and not Amazon.
I would say that overall the items were as one would expect and assembly wasn’t that difficult with all tools provided. The customer service was prompt and they corrected the issue for us within a week.
I would be wary of newer products that don’t have reviews as this seemed to be where the issue was with our book case but otherwise the coat rack with seat and bedside tables look great and 4 months on are still working as expected.
Great Quality and Customer Support
I ordered a number of different pieces of furniture from this company (via their Amazon store) to affordably furnish my home office. They provide excellent-quality furniture for this price range. I would say that the overall quality is even better than that of IKEA's, although the assembly may require slightly more time/effort.
Delivery was fast and the packages were well sealed and protected. However, less reliance on polystyrene would improve environmental friendliness!
One of the pieces had a minor defect, about which I contacted their customer support (via messaging on the Amazon website). I was very impressed by their service in this regard: they responded promptly, and after sending them photos of the defect, they offered a generous partial refund, which I accepted and was promptly issued.
I would certainly buy from this company again.
Wonderful furniture at super affordable…
Wonderful furniture at super affordable prices. I bought a desk, and also a sort of shoe store/bench thing, and a leaning bookshelf that fits perfectly into a notch in the wall in my bedroom.
It does look a lot more expensive that it actually was and it is holding up! There are some minor imperfections but these are more probably due to how I screwed things in in not quite the right order!
The furniture is nice but there is zero customer service.
The furniture is nice. Easy to put together.
Getting a reply regarding an enquiry via their Instagram is a waste of time. I've been waiting four weeks now. It's been even longer via their web page.
Be careful when putting anything on the wood effect furniture. It leaves a yellow stain.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








