V12 Sports And Classics - Wolverhampton Anmeldelser 

1 924
TrustScore 3.5 av 5

3,7

Beliggenhet

Bytt filial

Cannock Road 122, WV10 0AF Wolverhampton, England, GB


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Vurdert til 4 av 5 stjerner

Car good & sales lady Rahaf was very friendly & didn't rush or pressure us. Obviously they have various add-on products to sell you. I felt the warranty from past experience was over priced for limit... Vis mer

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Vurdert til 5 av 5 stjerner

Met Daniel, who showed us round the car in question, he was straight talking and honest to deal with, which is exactly what is needed when buying a car you have saved up for over a long ti... Vis mer

Vurdert til 1 av 5 stjerner

Very pushy on trying to sell you other products abd questioning why when I declined. Only offered £94 part exchange for 2016 peugeot 308 1.2 allure with full service history and 12 months mot agains... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I visited V12 Sports and Classics Wolverhampton without an appointment, which initially made me unsure how things would go. Despite this, I was offered good advice and found the process straightforw... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bruktbilforhandler
  2. Bilforhandler
  3. Forhandler av kjøretøy

Skrevet av virksomheten

V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop


Kontaktopplysninger

  • Cannock Road 122, WV10 0AF, Wolverhampton, England, Storbritannia

3,7

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 97 % av de negative anmeldelsene sine

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3,7

Alle anmeldelser

(1 924)

1 951 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Car purchase

Met Daniel, who showed us round the car in question, he was straight talking and honest to deal with, which is exactly what is needed when buying a car you have saved up for over a long time.
There were a few points to talk about and with a check in with his manager a deal was done.
No additional charges or additions, which was refreshing.
Company A+++
Daniel A++++

Absolutely fantastic service and experience, which made buying a car a pleasure, credit to Daniel on this.

We will be certainly looking at their stock when I renew again.

Thanks again
Matt & Jess

15. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely disappointing after-sales service – promises made but not kept

My husband purchased a Range Rover Velar from the Wolverhampton branch on 10th July. At the point of sale, we were specifically told that the passenger-side electric wing mirror was not working. We agreed to purchase the vehicle on the understanding that the fault would be repaired when we returned to have the GardX treatment completed.

Unfortunately, what should have been a straightforward repair has turned into an extremely frustrating experience.

We were promised that the branch manager would personally contact us the following week. No call came and I had to repeatedly chase the branch before eventually getting the vehicle booked in.

We then travelled over an hour back to Wolverhampton and spent around four hours at the dealership. The GardX was completed and they attempted to replace the wing mirror, but we were then told the replacement mirror didn’t solve the problem and would have to be returned because it was expensive.

We were subsequently promised that the vehicle would be collected from my husband’s workplace the following week, taken to an auto electrician, repaired and returned to him.

Again, nobody contacted us.

I eventually contacted Aftercare myself, who appeared to know nothing about what had been arranged.

Since then, at their request, we have taken the vehicle to a local garage for a diagnostic test. Around 10 historic faults were cleared, which the garage believed were associated with the vehicle previously having a flat battery, but this still hasn’t resolved the wing-mirror problem.

We are now being told to take the vehicle to a Range Rover main dealer for another diagnostic because they have the appropriate expertise. Why were we not advised to do this from the beginning?

What concerns me most is that this was a known fault when the vehicle was sold to us. We didn’t discover it weeks later. The dealership knew about it, told us about it and assured us that they would repair it.

Instead, we have spent our time travelling backwards and forwards, making phone calls, chasing promised callbacks and arranging diagnostic appointments for a fault that existed when the vehicle was purchased.

My husband is also expected to continue driving a vehicle with a passenger-side mirror that he cannot properly adjust, which we are understandably uncomfortable with.

I am particularly disappointed with the management of the Wolverhampton branch. There have been plenty of promises but very little follow-through.

Over-promising and seriously under-delivering.

We purchased what should have been a lovely vehicle and should have been enjoying it. Instead, less than two weeks into ownership, we are already making a formal complaint and trying to get the dealership to take responsibility for a fault they knew about from day one.

I sincerely hope someone now takes ownership of this situation and gets the vehicle repaired properly without us having to continue chasing.

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant.

V12 sports and classic is a great company with really nice staff that would work around your needs, I had a good experience purchasing my new vehicle from there.

7. august 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with the team and that we could work around your needs. We hope you enjoy your new vehicle and really appreciate your recommendation! 🚗😊

Vurdert til 5 av 5 stjerner

stuff at V 12 are very helpful very…

The stuff at V 12 are very helpful very welcoming lovely reception area it was a nice experience very happy with the car 10 out of 10

7. august 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for your fantastic feedback! We’re delighted to hear that you found the team helpful and welcoming and that you had such a positive experience with us. It’s great to know you’re happy with your car, and we really appreciate your 10/10 rating!

Vurdert til 4 av 5 stjerner

Very friendly

Very friendly didn’t feel pressured around good experience would recommend

8. august 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for your kind feedback! We’re really pleased to hear you had a friendly and enjoyable experience without feeling pressured. We really appreciate your recommendation and hope to see you again in the future.

Vurdert til 5 av 5 stjerner

The vehicle was exactly as described in…

The vehicle was exactly as described in the ad and we were extremely pleased with the technical knowledge and customer service that rich gave to us throughout and after the transaction. I would highly recommend V12 sports and classics Wolverhampton. we will definitely be using them again without hesitation.

8. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you so much for your fantastic review! We’re delighted to hear that you were extremely pleased with the vehicle and the service you received from Rich throughout and after your purchase.

It’s great to know that his technical knowledge and customer service made your experience a positive one. We really appreciate your recommendation and your kind words about the team at V12 Sports and Classics Wolverhampton.

We look forward to welcoming you back again in the future. Thank you for choosing V12 Sports and Classics!

Vurdert til 5 av 5 stjerner

I have brought from V12 before

I have brought from V12 before, all was explained exceptionally well, they took the time to explain all the options, the first car I brought that’s why I went back for my next car
Car are good quality and value for money, and drive away same day
Thank you

2. august 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you so much for your continued support and for choosing V12 for your second car! 😊

We’re absolutely delighted to hear that your first experience with us was positive enough to bring you back for your next purchase. It’s great to know that our team took the time to explain all the options clearly and that you’ve found our cars to be great quality and value for money.

We really appreciate your loyalty and trust in V12. Thank you again for your kind words, and we hope you enjoy your new car! 🚗🙌

Vurdert til 1 av 5 stjerner

Took my money, then hid behind policy fine print — twisted their own definitions to refuse a valid claim

I purchased a 2-year Gold warranty through this company in March 2025. Just 17 months later, the front suspension arm failed. An independent inspection confirmed EXCESSIVE wear — meaning the part wore out prematurely.

Here is what they did:

❌ Claimed it was "wear and tear" — yet their OWN policy defines "worn out" as reaching the END of normal working life. A suspension arm does NOT reach end of life at 77,369 miles. Their own inspector confirmed it was excessively worn — meaning it failed PREMATURELY. That is a DEFECT, not wear.

❌ Excluded the part from coverage — listing only shock absorbers and springs under suspension. Lateral arms are major structural safety components essential to steering — yet conveniently omitted from their covered list. They sell a "Gold" plan that simply doesn't cover the parts that actually fail.

❌ Ignored my statutory rights — their own policy explicitly states: "Nothing in this agreement affects your statutory rights." Yet they refused to acknowledge the Consumer Rights Act 2015, which requires goods to be durable and fit for purpose. A part failing in 17 months is NOT reasonable durability.

❌ Passed the buck — say it's the dealer's responsibility. The dealer says it's the warranty. Meanwhile, I paid for 2 years of peace of mind and got ZERO protection.

Summary: They happily took my premium. When a part fails well within the warranty period, they:

• Redefine words to suit themselves

• Hide behind exclusions buried in fine print

• Refuse to honour basic durability standards

Do NOT buy a warranty from this company. They will find ANY excuse to reject your claim. Unfair, unprofessional, and completely lacking in integrity.

7. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for taking the time to provide such detailed feedback. We are sorry to hear that you are unhappy with the outcome of your warranty claim and appreciate how frustrating it can be when a claim does not result in the outcome you were expecting.

Warranty claims are assessed in accordance with the terms, conditions and exclusions of the policy, and individual claims can depend on the specific cause of the failure and the components involved.

We would, however, be very happy to review your concerns further, We would encourage you to contact our customer service team directly with your claim details so that this can be investigated further.

We are sorry that you feel let down by your experience. We take feedback regarding our warranty products and claims process seriously and will ensure your comments are passed to the relevant team.

Vurdert til 5 av 5 stjerner

I visited V12 Sports and Classics…

I visited V12 Sports and Classics Wolverhampton to sort out finance for a car. Everything was explained clearly, and the process felt straightforward. There was no sense of being rushed at all.

6. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for sharing your experience. We're pleased to hear that your visit to V12 Sports & Classics Wolverhampton went so well. It's great to know that the finance process was explained clearly, felt straightforward, and that you never felt rushed. We appreciate your feedback and look forward to welcoming you again in the future.

Vurdert til 5 av 5 stjerner

I visited V12 Sports and Classics…

I visited V12 Sports and Classics Wolverhampton without an appointment, which initially made me unsure how things would go. Despite this, I was offered good advice and found the process straightforward. They didn’t try to push anything extra, which I appreciated.

Thanks again to Sarda for helping with my wife’s new Mercedes.

2. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for taking the time to share your experience. We're delighted to hear that, despite visiting without an appointment, the team at V12 Sports and Classics Wolverhampton were able to provide helpful advice and make the process straightforward for you.

We always aim to make our customers feel comfortable and supported throughout their purchase, so it's great to hear you appreciated our no-pressure approach. We'll be sure to pass your thanks on to Sarda for helping with your wife's new Mercedes.

We hope she enjoys the new car and thank you for choosing V12!

Vurdert til 4 av 5 stjerner

Car good & Rahaf didn't rush us

Car good & sales lady Rahaf was very friendly & didn't rush or pressure us.
Obviously they have various add-on products to sell you. I felt the warranty from past experience was over priced for limited cover so have now bought my own for a lot less & much higher claim level.

31. juli 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for taking the time to leave us a review. We're delighted to hear you were happy with your vehicle and that Rahaf made you feel comfortable throughout the process with her friendly, no-pressure approach.

We appreciate your comments regarding the warranty. While it's certainly possible to find a warranty at a lower price, a cheaper warranty doesn't always provide the same level of protection. Our warranties are designed to cover the major mechanical and electrical components that are most likely to require attention during ownership, giving our customers added peace of mind. We do, however, respect your decision and hope your chosen cover serves you well.

We wish you many happy miles in your new car and thank you for choosing V12.

Vurdert til 5 av 5 stjerner

None

Thanks for being ready to help

29. juli 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for your kind words! We're pleased to hear that you found our team ready and willing to help throughout your experience.

We appreciate your feedback and hope you enjoy your new car. Thank you for choosing V12!

Vurdert til 5 av 5 stjerner

The whole experience was great from…

The whole experience was great from start to finish staff friendly gave great service

25. juli 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Hi, thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a great experience from start to finish and that our team provided friendly, helpful service throughout.

We really appreciate your kind words and hope you enjoy your new car. We look forward to welcoming you again in the future!

Vurdert til 5 av 5 stjerner

Friendly, knowledgeable, good value

Friendly, knowledgeable, not pushy staff, really good price and good comms

22. juli 2026
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for your great feedback. We're delighted to hear that you found our team friendly, knowledgeable, and helpful throughout the process.

It's fantastic to know that you appreciated the communication, value for money, and the no-pressure approach from our team. We aim to make buying a vehicle as straightforward and enjoyable as possible.

Thank you for choosing us, and we hope you enjoy your new vehicle!

Vurdert til 5 av 5 stjerner

Deontae gave great service…

Deontae gave great service and balanced advice throughout the process. Very pleasant buying experience.

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V12 Sports And Classics - Wolverhampton

Thank you for your lovely feedback! We’re pleased to hear that Deontae provided great service and balanced advice throughout your car-buying journey. It’s fantastic to know you had such a pleasant experience, and we’ll be sure to share your kind words with him. We appreciate your support and hope you enjoy your new car!

Vurdert til 5 av 5 stjerner

I recently visited V12 Sports and…

I recently visited V12 Sports and Classics Wolverhampton to purchase a car. The staff were friendly and professional, which made the process much easier. I felt looked after during the whole experience and was made to feel at ease throughout. It was clear they valued me as a customer, which stood out. Deontae and Harmi were both really helpful. Everything was explained clearly, and I didn’t feel rushed or pressured at any point. Deontae and Harmi have both been amazing. Thank you!

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Thank you so much for taking the time to share your wonderful feedback! We’re delighted to hear that your experience at V12 Sports and Classics Wolverhampton was such a positive one. It’s fantastic to know that Deontae and Harmi provided friendly, professional, and reassuring support throughout your car-buying journey.

We’re pleased that everything was explained clearly and that you felt comfortable and valued throughout the process. We’ll be sure to pass on your kind words to Deontae and Harmi. Thank you again for your support, and we hope you enjoy your new car!

Vurdert til 5 av 5 stjerner

Great cars

Smooth experience

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Thank you so much for your fantastic 5-star review! We're delighted to hear you had such a positive experience with us. It was a pleasure assisting you, and we truly appreciate you taking the time to share your feedback. We hope you enjoy your new vehicle, and we're here if you ever need anything in the future. Safe travels!

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