Urban Moto Distribution Anmeldelser 

Had everything I needed in stock, and will defo look at what bikes they have, next time I’m buying.

Sounded good on the phone then made an order and thats when all the lying began and the start of the incompetence 👎🏻 shocking customer service, now had to open a dispute to try get my cash back

I was going to order a sur ron from urban moto but to see about communication etc i ordered a shirt first to see how it went
(Glad i did )
Shirt never arrived no reply to several emails no answer to phone calls luckily paypay stepped in and refunded me
My advice is stay away

I ordered a chain for my bike and filled in the boxes with make, model and year and paid for it. It arrived quickly but was 10 links too short. When I got in touch with them they said I ordered the shorter chain despite filling in the boxes correctly for my bike and refused to pay return postage

Kerry a spot on bloke sorted me out with a frey ex pro answered all my questions regarding the bike

I bought a electric motorbike off a different dealer Local to me.
And They were most unhelpful once thay sold me the bike , to be honest I don't think They had enough knowledge about the bike Because it is a new product.

So on the off chance. I contacted this company to ask some advice. And it turns out this was just the place I needed the phone I spoke to a gentleman called.
kerry brewer
Aka Mister miyagi
He is a fountain of knowledge. With excellent customer services.
Can't thank you enough brilliant and staff brilliant company one happy customer

Highly recommend this company for Sur-Ron parts very helpful, fast & friendly service.

Excellent service from urban Moto, brand new product. And help with travel by meeting me half way. Saved me a long drive.

What a brilliant company - especially Kerry, who was so helpful and patient when choosing the right bikes for my boys.

Customer service at its finest, couldn't recommend it highly enough.

Kerry, James and the lads really do support your needs!! Communication and service was, and is, great as I continue to use these guys.
Thanks again. See you soon.

If you want anything these guys sell then buy from them second to none communication from start to finish Kerry was unbelievably helpful with my million and 1 questions ! Even down to delivery kept up to date ! Look no further than these guys

All round really first class service.

Excellent service. I was having trouble finding a part else where and I came across Urbanmotoparts and it had just what I needed for my bike. Great customer service and fast delivery too. Quality parts. 100% recommended

Hey, placed my order on the 20th April received it yesterday. Terry went above and beyond to satisfy me and answered all my questions perfectly and was very Patient and helpful with me. Loving my road legal Sur-Ron Thank you very much Terry :D (oh yeah my friend is gonna buy one when he has enough saved haha)

Got my bike a couple of days ago. Couldn’t ask for better service 👍

Excellent service from start to finish,
Will definitely be ordering another one from you in the New Year and the gentleman was very professional and polite when he met us and helped to put the bike in the car. 5 star ⭐️ from me

Excellent service. So happy with the bike I bought. Would definitely use this company again. The sales man Kerry Brewer was so helpful and could answer all my questions and the delivery team they have are excellent too. Highly recommend these guys.Thanks Rob

Kerry was absolutely amazing. I couldn’t have asked for better service.
Delivery was within days and came so much quicker than I could have ever expected.
Andy the Delivery guy was amazing too. I was constantly updated by the team.
Excellent customer service, thank you!

I’ve purchased multiple Sur Ron’s now with Urban Moto.

Each time communication, delivery everything has been spot on.

It’s a pain free ordering process and I wouldn’t want to use anyone else for my business.

Kerry in particular has been a pleasure to deal with.

CJ - Click Competitions

I was looked after by a really helpful salesman call Kerry , he was well knowledgeable on his trade , he couldn’t be more helpful and made the whole experience great, thanks Kerry and Urban Moto Ltd for your professional service , Boxbike Valkyrie on route 👌,
Kindest Regards,
Mr Browne,
Liverpool 👍