Ich habe für einen hohen Betrag bei Urban kissed eingekauft, die Sendung ist nie angekommen. Der Kundendienst reagiert nicht mehr und ist überhaupt nicht an einer Lösung interessiert. Weder wird die W... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The... Vis mer
Selskapet har svart
Alles toll! Sogar der Versand vor Weihnachten hat spontan geklappt, dank des freundlichen, bemühten und aufmerksamen Kundenservices geklappt, obwohl ich einen Fehler bei der Adresseingabe gemacht hat... Vis mer
I bought the silver whale ring from Solitude the Label and I'm very happy with this piece. The piece is elegant and dainty while also feeling solid. Urbankissed sent me an email to let me know when it... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Urbankissed is your online marketplace for handmade treasures & unique finds from small brands that care about their artisans. Urbankissed is run with love by a female-led team, and offers worldwide shipping. When you buy from one of their small, carefully curated brands, a real person is doing a happy dance!
Kontaktopplysninger
4,2
Bra
113 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
great product - lovely shop
The bag I bought is handmade in Greece and very high in quality as well as precious to me due to its sustainable and personal background.
Buying products from urbankissed makes me feel good knowing to invest in valuable fashion.
Thank you!
10. desember 2022
10/10 Customer Service
Urbankissed has customer service that may be the best I have ever dealt with. From their chat function on the website to e-mails with them, they were always kind, professional, helpful, and quick to respond. I didn't feel like I was a number for them, I felt like a person they cared about. They (and especially Sophie) went above and beyond to help me with an exchange. I am so happy with my purchase and will definitely use them again in the future for more eco-friendly purchases!
17. januar 2023
Beautiful and well made
Efficient shipping, beautiful packaging, and more importantly: This lingerie is the most beautiful I've ever seen. It's comfortable, well made, and looks so elegant. My favorite lingerie I've ever bought, it makes me feel so lovely and my partner LOVES it. Going to buy a set for her next. Thank you!
22. oktober 2022
They go above and beyond!
I needed some fabulous vegan leather boots in a short amount of time for a celeb shoot. The shop reached out and it wasn't looking like they would arrive on time. I told the shop not to worry about rush shipping my order, but somehow this wonderful shop prioritized my order and got the boots to California just in time from Poland!! The boots are beautiful and I'm so thankful for this slow and ethical shop <3 thank you!
27. september 2022
No going back to Victoria Secrets!…
The lingeries is high end hand made with lovely material - no going back to Victoria Secrets!
10. september 2022
Quick delivery and beautiful product.
10. september 2022
Very nice beach dress
Very nice beach dress. Not sure about the carbon footprint though?
23. juli 2022
Svar fra Urbankissed
Dear Hortense,
thank you very much for your feedback. We appreciate it very much.
A low carbon footprint throughout the supply chain of our products is extremely important for us too. That's why we not only focus on products that are made environmentally friendly, but also indicate where a product was made and is shipped from on every single product page. This should enable our customers to make conscious purchasing decisions.
Thank you so much for your support and feel free to contact us at contact@urbankissed.com if you have any further questions.
Warmly,
Urbankissed
Beautiful shoes and very fast delivery!
4. september 2022
Happy to find this fair fashion webshop
Looking for a crop top, I found the webshop Urbankissed. I've been buying fair fashion since 2014 but hadn't heard of this shop before. I'm glad that I found it.
I ordered a white top in size S, which was delivered in a few days. When it turned out to be a bit too small, I returned it for a size M, which arrived within a week after sending back the size S.
The communication with Sophie was quick, friendly and helpful.
I can recommend Urbankissed to all fashion lovers who want to feel good in clothes made by other people who have a good life too.
Urbankissed is now added to my list of favorite webshops.
23. august 2022
Will order here again
In love with the yoko bikini from Lilja the Label which I ordered on Urbankissed! Ordered two tops too see which one fit better and it was no problem sending the other one back with a paypal refund for the post costs, very happy with the service and my order :)
17. august 2022
Beautiful Clothes and Great Customer Care
Ubankissed had a constantly available chat where I could ask all my questions about their clothing - sizes, fit, color availability - and receive an immediate and helpful response. Delivery was on time and my items are now some of my favorites - high quality, great material, detailed, and beautiful! I also really love feeling good about where my money is going, that it's not funding sweatshops, it's funding livelihoods. I will definitely be a returning customer.
16. august 2022
Kindness, and a great ethic
I love the idea and the ethic behind Urbankissed.
It's like a world which contains a multitude of other worlds, all sustainable, fair, and also pretty. The labels seem chosen with care.
The customer service makes you feel welcomed and considered, they're helpful and really kind – kindness is something I value a lot, so that definitely matters when I have to decide where to do shopping.
I also appreciate that there are detailed explanations about the companies and the products.
From my experience, the shipments are always fast, the packagings are perfect, and the quality of the clothes is great.
15. august 2022
Great customer service
Great customer service! I had an eye on a lingerie set which was sold out in my size. However, I texted through the chat box if there is any way of getting the size I wanted and the customer service absolutely delivered! Very quick response and fast shopping plus it's ethical which I absolutely love. The quality of the lingerie is great and the design is stunning.
13. august 2022
Very friendly support and very fast…
Very friendly support and very fast shipping! Top service!
2. august 2022
Will definitely be buying again!
It was my first time buying from Urbankissed and I was a little worried about the sizing and how long it would take to get my package, but neither were a problem! The package got here in a reasonable amount of time (considering I live in the US) and it fits great! The material is nice and I’ll definitely be buying from here again!
18. juli 2022
original knitwear
18. juli 2022
Dette er Trustpilot
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