All I need to say is if you’re in the Milton Keynes area see Jess. My goodness she knows her stuff! My fitting consisted of 8 pairs of shoes, she took me through every technical detail - support, cush... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I visited the York store today and was given excellent help and advice by Barbara and Mark. I have post surgery chronic foot problems and their advice was invaluable. I was seeking a trainer with a... Vis mer
Popped in on the advice of a friend and now i know why they highly recommended Up & Running Shrewsbury. I’m not a runner but wanted advice on some foot ware for walking and using on a treadmill. Su... Vis mer
Sally-Ann was lovely today - really friendly and great knowledge made me feel really comfortable about coming in and starting running again. It was very busy but she wasn’t rushing me or pushing any s... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Up & Running is the one-stop independent running specialist retailer in the UK, with 30 plus years of experience. We have helped thousands of runners over the last three decades, head to www.upandrunning.co.uk to see how we can help you! As the UKs biggest independent running retailer we are here to help you achieve your goals.
Kontaktopplysninger
16 Station Parade, HG1 1UE, Harrogate, Storbritannia
- 01423 562 162
- customerservices@upandrunning.co.uk
- www.upandrunning.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love my new running shoes.Delivery was…
Love my new running shoes.Delivery was really quick with regular updates.Great service.

Svar fra Up & Running
Great for advice
Sarah at the Chester store was very helpful, as someone who tried running once a year ago, hurt my knee and stopped, she got me sorted out with a decent pair of shoes (Saucony Guide 19’s if you were wondering) after much trying on of various models and running on the treadmill in the shop. I have since completed my first two runs of the C25K program with minimal knee pain and am exited to continue.
Annoyingly, I have since had the trainers advertised to me online at a lower cost than what I paid in-store, but I would say Sarah’s help and advice was worth the small premium paid.

Svar fra Up & Running
Online price match & great customer service
SallyAnn, the worker, was able to analyse my gait analysis within minutes and found 5 pairs of shoes well-suited for my feet. She was so friendly and answered my questions about why I was getting blisters when running. I was able to try all the shoes on the treadmill and I did not feel rushed.
After finding the shoe cheaper online, Up&Running were able to price match the shoe and we got the shoe for a cheaper price.
Overall, very happy with my experience!

Svar fra Up & Running
Friendly experts
I had a fantastic experience at Up and Running, I really really recommend them! I started running about 8 years ago and after my first running club session I quickly learned you can’t run in any old shoe. I lost my last lot of running shoes when I moved house, so I was in the market for some new shoes and came here. Emma talked me through everything in a way that was easy to understand, she checked my gait and explained why a certain shoe would be better. Despite 8 years of running I’m not a pro at all, I’m a very casual runner, and Emma adapted to meet me where I’m at. If you need running gear, go here!

Svar fra Up & Running
First experience with up & running
First experience with up & running, Sally Anne from the Nottingham Branch is a credit to your company, so helpful, friendly and shared lots of helpful tips for my Son who is running this years half marathon, will definately recommend to friends & family xx

Svar fra Up & Running
Quite simply the best team in any…
Quite simply the best team in any sports shop anywhere. Today we were helped by Marine, so knowledgeable, no hard sell, helped make sure the right product was picked even tho it wasn’t the most expensive. Lovely vibe created by runners, for runners.

Svar fra Up & Running
FANTASTIC service today in the Horsham…
FANTASTIC service today in the Horsham branch of Up and Running. Gave me the online price for the trainers and even offered I try them at home to ensure they support my current foot condition.
Really impressed - thanks so much for such a good experience and will be sure to recommend to my friends and colleagues.

Svar fra Up & Running
Brilliant Customer Service in Shrewsbury
Lewis in the Shrewsbury store was really helpful and very knowledgeable. Definitely recommend the store for any advice or essentials and I’m feeling much more confident about my marathon now. Thanks Lewis!

Svar fra Up & Running
Went for a gait analysis in the…
Went for a gait analysis in the Sheffield store Elizabeth was really knowledgable and gave excellent customer service. Thanks

Svar fra Up & Running
Emma was a great help and her knowledge…
Emma was a great help and her knowledge enabled me to choose a great pair of trainers

Svar fra Up & Running
Up and Running in Barnet
I visited Up and Running in Barnet to buy some shoes.
Shop was great, cool and had a good selection.
Gait analysis was very helpful.
Elena and Tom assisted me, they were extremely knowledgeable, attentive and nice people, was a pleasure to be helped by them.
Ended up trying on and running in 10 pairs of shoes until I made my decision aided by their advice.
Thanks 10/10 would recommend

Svar fra Up & Running
Up and running web site & delivery…
Up and running web site & delivery services are fantastic!
I bought the New Balance SC trainer V3 after having the New Balance SC Elite V5.
Really wish I tried them on the treadmill first as the shoes are completely different & after 5k have them back in the box as their unwearable due to the way the plate is set and the toe box is very different.
A waste of £115.00, would have been a great bargain had they been the same as the Elites, #gutted 🥲

Svar fra Up & Running
Great staff, great experience
Such a positive experience to look for the right footwear and the staff were so knowledgeable and helpful. Marine at the MK store provided friendly support and gave me with greater insight into what could benefit me as a runner. Definitely a place I will come back to for my next pair of shoes!

Svar fra Up & Running
Visted the Chester store and was a warm…
Visted the Chester store and was a warm welcome from the start, the lady (I think her name was Charlotte)who served us this morning was fantastic and very patient, would certainly go back there

Svar fra Up & Running
Excellent service
Sue at the Milton Keynes store was fantastic. Very helpful, didn’t rush me and listened to my feedback on each shoe providing alternative ones to try until I found the perfect pair. Great experience

Svar fra Up & Running
Richard was Amazing!
Richard in the Milton Keynes store was amazing. His patience and expertise helped me identify the right running trainer for me. Thanks Richard!

Svar fra Up & Running
Excellent service from Sarah at Chester
Excellent service from Sarah at the Chester store. She took the time to understand what I needed and made sure I left with the right trainers, without any pressure. Friendly, knowledgeable and a real credit to the team. I'd highly recommend Up & Running Chester and will definitely be back.

Svar fra Up & Running
Amazing service and support
⭐⭐⭐⭐⭐ Absolutely brilliant experience at Up and Running Nottingham!
This was my first time buying running trainers from this shop, and I couldn’t have asked for a better start. I was served by Mark, who was absolutely fantastic from start to finish.
He took the time to properly understand my running style, asked all the right questions, and gave me really helpful, knowledgeable advice – no pushy sales talk at all, just genuine great support. He helped me pick out exactly the right pair of shoes that fit perfectly and feel like they’ll be ideal for how I run.
Such excellent customer service, it made the whole process easy and stress-free. I’ll definitely be coming back here for all my future running gear! Highly recommend 👟

Svar fra Up & Running
This was my first time buying running…
This was my first time buying running trainers from this shop, and I couldn’t have asked for a better start. I was served by Mark, who was absolutely fantastic from start to finish.
He took the time to properly understand my running style, asked all the right questions, and gave me really helpful, knowledgeable advice – no pushy sales talk at all, just genuine great support. He helped me pick out exactly the right pair of shoes that fit perfectly and feel like they’ll be ideal for how I run.
Such excellent customer service, it made the whole process easy and stress-free. I’ll definitely be coming back here for all my future running gear! Highly recommend!

Svar fra Up & Running
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.