I am so disappointed in the poor service I received. Literally a waste of time, I practically begged for help and support. The rep I was assigned was rude and obnoxious, took a week to respond to a ti... Vis mer
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Reading other reviews, there really isn't much to add. The only thing that I would add is having your integrity called into question is utterly dispicable. Tempted to sue them, as there i... Vis mer
I had been put on leave for mixed anxiety and depressive disorder, and I needed a bit of support. So I signed up and understood that they can't comment on anything prior to signing up but I wanted... Vis mer
I had the misfortune to get a rep who had only been with Unite for 4 months and lacked serious knowledge and training. Kept having to refer to other reps and books! First meeting seemed very optimisti... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Unite the union is Britain's biggest trade union with 1.42 million members. It is a democratic and campaigning union standing up for equality for all.
Kontaktopplysninger
Storbritannia
- www.unitetheunion.org
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Horrible treatment
I have been a union member for quite some time and I must say every time I have an issue it’s an awful experience both getting in contact with them and also speaking to their representatives.
They are rude beyond belief, they talk to you like you are the village idiot that should already know the things you are calling them for and they give you the upmost disgusting attitude you can ever experience in a customer service basis job, especially considering this one where legal advice is required in situations where the customer is most likely distressed already.
I just got off the phone with them, and I wish I had gotten their name to put it in this review, but unfortunately I didn’t. All I know is he was speaking to me like I was a dog and raised their voice with me throughout the call.
Honestly not worth even getting their advice for free if this how they treat you when you seek their help.
Dreadful
Dreadful, years of trying to resolve a job description in Glasgow, ignoring emails in the end up. Awful, its clear that some unions are more interested in keeping the management happy.
Being able to contact them directly
Being able to contact them directly. I had a membership issue, Mariuz helped sort it out quickly and promptly.
Updated my membership via a nice chap…
Updated my membership via a nice chap called "Mariusz" after becoming unemployed to a much lower rate so i could carry on my membership, Mariusz was very helpful and professional in the advice he gave me, been in the union for years so wanted to carry it on.
I have been in the union for over 20yrs…
I have been in the union for over 20yrs and I have never known unite union to be as bad as they are I stopped paying my dues now and have gone to another union. Unite area reps are a waste of time never answer their phone and as a union I would not trust again alot of lies and their shop stewards at depot level don't get me started on them all they are are biscuit dunkers never bring anything to the table for the union members.
The Union are very loth to act
The Union are very loth to act, even though you may have strong evidence that would stand up in a criminal court case, not a work place dispute.The result is that employers view this union as toothless dog with no bark, with total contempt. And who can blame them!
The union seem more concerned with addressing diversity in the work place than the concerns of members over exercising their right of free speech.
Are the unions forgetting their core membership may not share this present narrative?
Sure a protective characteristic is free speech in a democracy?
worst union ever 3rd year no wage rise…
worst union ever 3rd year no wage rise for lowest paid employees but every year highest paid employees have had a wage rise ive went from being £1.60 over minimum wage to a minimum wage employee in a major physical jobs unite only seek to get the majority a pay deal and dont give a f about the minority but take there dues all the same try to get intouch using the enquiry thing on there site still no reply proper joke of a union there set up in a building in edinburgh that probs cost a couple million same in Newcastle I can see where there priority lie and its not with those hovering over the poverty line
After being a trade unionist for 44yrs the last 20 in Unite. I would expect a bit more respect.
This was my response from Unite after paying 20 yrs of fees. Doesn’t feel like a response from an organisation set up to help workers reform.
Good Afternoon,
We are unable to find an active Unite membership on our system for you. We have a closed membership on record, for which the last payment received was June 2023, so we are unable to provide you with a membership number.
If you started a new membership with us after June 2023, please let us know what payment method you are using to pay your subs, and we can try and locate a membership number.
For your information, we longer use Unite Wills for our Free Will service for our members.
Best regards,
If you get Officer Janet MacLeod
If you get Officer Janet MacLeod, you can expect zero support. She will take ages to reach out to you, and once she decides to contact you, she will just criticize you, talk over you, and blame you for not giving her enough time to review your case—even though she had the information for over a week. She will keep talking in circles and won’t give you a proper answer either. An absolute waste of time.
Terrible Union
As with everyone else, Unite were happy to take my money for years but when I needed some advice, they ignored all calls/webform requests. I then ended the direct debit and received a letter requesting for me to reinstate it, before they ever replied to my need for support.
Rude and zero-knowledge advisors
Rang up to seek help on how long I'd need to wait to make a claim, the 'advisor' which you definitely couldn't call her that could answer ZERO of my questions, so I had to fill out long forms and go through the process to sign up, to then be able to be told I can't make a claim.
Also the second advisor I had was SO rude, like actual disgustingly rude.
Very bad service provided and not being…
Very bad service provided and not being helpful with my case against the company that unfairly dismissed me and other terrible things that it did to me!
Unprofessional members of staff and they are not there to help/protect their members wholeheartedly, which is a shame!
Shame on you Unite the Union! Never use this service again and must be avoided at all cost! WASTE OF TIME & MONEY!
Avoid at all costs
Avoid at all costs, totally unreliable and unprofessional. Seem to forget they have a duty of care to their members. They will lie and deceive on promises they make. When challenged and know they are in the wrong,try and get you to fight your own case via Amicus!. Total and utter waste of your hard earned money.
Great Work - Unite the Union Rep (Pauline)
I was having problems at work where I was victimised and discriminated against, I was then told I would have to attend a disciplinary meeting where I could be dismissed. I contacted my union Unite and was given union representative Pauline Adebajo, who represented me in my meeting. Pauline was fantastic, she only had a short space of time to understood my case and situation but did so well. Not only did she do well, in my meeting Pauline explained the situation in great detail. Pauline put across valid points which proved discrimination and victimisation from the company.
DO NOT GIVE YOUR MONEY TO THEM
DO NOT GIVE YOUR MONEY TO THEM
What was I told by one of their officers just before my grievance Are you being greedy.
They are not there to help you, they ignore calls and if you do have a serious claim and well supported they will fight you instead of fighting your workplace and their lawyer. They work in cohesion with employers to get you off their books.
A total sham, and they are corrupt, from top to bottom it feeds into employers from receptionist to officers to their legal panel. There's a reason why they are on the news for corruption investigation the culture internally is still seething with corruption and also they discriminate people.
This is not a union but a mafia extorting members for protection money and when you do need help they don't have the money as they spent on shiny new hotels!!!
Save your money you’re better off representing yourself!
Complete waste of money don’t bother joining you’ll get nothing for membership.
Happy for their representatives to bad mouth their colleagues all day long and doing nothing about it when complaints are made.
Just remember the union representatives are not there to help you, they are there because it gets them out of the job they are supposed to be doing in the work place !
Absolutely avoidable waste of time as…
Absolutely avoidable waste of time as they are a 1970s style ripoff operation. Can see why members cash of over £100m wasted on a £30m building....will take your cash and leave you when you seek to use paid-for services.
BAEM not supported
If you are a person of colour, I would avoid joining unite as you will not be supported, join gmb or another union. Absolutely shocking support.
This was possibly the worst experience…
This was possibly the worst experience I have encountered. Seeking support and advice on an employment matter, and the agent who was assigned to me was a rude, aggressive and ignorant individual. The questions I asked were perfectly reasonable, but the guy just spoke to me as if I were stupid, and didn't even try to investigate the facts.
What a waste of time and money, membership immediately cancelled. Do not recommend at all..
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