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UnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota.
Whitewater Drive 12501, 55343, Hopkins, USA
3,0
6 anmeldelser
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UnitedHealth Group's, WellMed/Optum's take over of my dr's practice has decreased the medical care and their billing is a MESS.
The providers are not the problem, WellMed/Optum is. No resolution from multiple complaints to their corporate. Absolutely a horrible company that make amazing Dr's and staff look bad.
Elly from Minneapolis MN made the whole process very smooth and transparent and we will be staying. 5 stars
United health group is the parent company of Optum which purchased Kelsey-Seybold medical my issues are with Kelsey-Seybold. From what I can see optum is a pharmacy, United is insurance and Kelsey-Seybold are clinics in the greater Houston area. They have committed what I believe to be health Care fraud I went to them for two visits one to an MD the other was a specialist they ended up charging 1,840$ for what was initially a lung infection of some sort the MD sent me to the specialist and I was prescribe some meds these meds also cause me problems, made me wake up in the middle night with 160 heartbeat due to my blood pressure dropping below what my heart was comfortable with and gave me an extremely bad headache doctor should have known that mixing these 4 meds would have done this. After arguing about that and the charges they're trying to charge me cuz I showed I didn't have a copay which I did I then get two more bills stating that was there for two other visits when I was only there twice they build my insurance for four separate visits. And a charge $1,800 for pretty much needed an antibiotics which I did not get from them I had to go get from another doctor. So they charge $1,800 and did nothing sounds very lucrative....
I love United Healthcare when my ex-husband had it for his insurance. They were always helpful and their customer service was great. I think they’ve even gotten better lately. I have United Healthcare Dual Complete. And I love it.! They really are helpful and helping you find exactly what you need whether it’s a provider or a ride.
The experience of mine in the field of providing solutions in cases of insurance of its customers is very appreciative. A great environment and supportive technical team has made the tasks even easier for people like me who needed to kick start his career in the start of my professional life.
I am involved in an online study. I was unable to record my findings because the page had timed out or something. I didn’t want that to be lost causing my study to be incomplete. Today I spoke with an extremely intelligent representative named LaAsia. She completely understood me (although I didn’t think I was making sense) and she was able to explain every detail of the text and study in detail. Thank you for having this woman represent your company; she exemplifies every letter of the title Customer Service.
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