I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Vis mer
Selskapet har svart
I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... Vis mer
Selskapet har svart
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrevet av virksomheten
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktopplysninger
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Storbritannia
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Enestående
12k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
10/10 service from ray
Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Morgan, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
Absolutely brilliant
Absolutely brilliant , quality friendly service Courtney and Mick we professional and friendly will definitely recommend to family and friends!!!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Claire, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Fenton store could meet your expectations and provide you with a brilliant service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
The best shop ever
The best shop ever, staff is friendly . Everything is ok.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Chris, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Very quick and reliable service
Very quick and reliable service. Carpet is good quality and price is reasonable. It was fitted within days of ordering. Really happy with the result. Couldn’t fault the service or product.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Deanna, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Stoke-on-Trent store could make your experience with us a positive one with great fitting and good qaulity carpet.
Thank you so much for the recommendation. Take care.
Really helpful staff
Mark and Darren were fantastic, Really helpful staff, made everything seem simple, and a great selection of products!
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Scott, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Let down by subcontractor fitters
Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos of defects over to the shop prolongs the wait for a decent floor. Hopefully they will get it right on the third attempt. May update if things are sorted.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Good afternoon Alison, thank you for taking the time to leave your feedback. We're really pleased to hear you were happy with the service you received in store. However, we're very sorry to learn that the fitting has not met the standard either you or we expect.
We completely understand how frustrating it is to have to wait while issues are resolved. Requesting photos helps us assess the situation as quickly as possible and ensure our fitting team has the information they need before attending, so we really appreciate your patience throughout this process.
We're committed to getting your floor finished to the standard it should have been from the outset, and we'll continue working wit the fitting team until this is resolved. Thank you again for your honest feedback, and we hope to restore your confidence by achieving the result you expected. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if you need any further assistance, and our team will be more than happy to help.
Kind Regards
The United Team
Excellent service 😀
From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly.
CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst doing what we asked of him! 10/10
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Heather, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Boston store could meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the overall service that you received.
Thank you so much for your kind recommendation. Have a wonderful day.
gary was very helpful
gary was very helpful, approachable, and made for a swift and easy purchase. very happy
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Joshua, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great company
Great company, very efficient, excellent quality and very competitive price.
Staff were extremely friendly and helpful. The carpet fitter was excellent and very professional.
I would highly recommend this company and would definitely use them again.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Mrs Stanley, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Stechford store could meet your expectations and provide you with an efficient and excellent service throughout. We're so pleased that you're happy with the finished results of your carpets.
Thank you so much for your kind recommendation. Have a wonderful day.
Excellent service from ordering to…
Excellent service from ordering to fitting I went for cheapest option due to finances but it was still fantastic quality carpet! Will definitely be going back thank you
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Juliet, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Nuneaton store could meet your expectations and provide you with an excellent service throughout. We're so pleased that you're happy with the finished results of your carpets.
We look forward to welcoming you back in the future. Have a wonderful day.
Got laminate from them with underlay…
Got laminate from them with underlay and edging didn't use it all had 3 boxes left over they wouldn't take them back won't be using them again.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Mary, thank you for taking the time to leave a review.
We're sorry to hear that your experience with our Scunthorpe store has not met your expectations. Please could you email customerservice@unitedcarpets.co.uk with your name and order details and we will look into this further.
Kind Regards
The United Team
Great service in store
Great service in store. Followed by great fitting of the carpet, by an experienced fitter who gave advice on further carpets
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Karen, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Mansfield store could make your experience with us a positive one with great fitting and advice.
Thank you so much for the recommendation. Take care.
Very accommodating with a time that…
Very accommodating with a time that suited us. Friendly helpful staff in the shop and the fitters.
Great value for good quality carpets.
Professional, helpful and efficient.
Going back soon for my front room carpet. 🙂
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Jane, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Southport store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the finished results of your carpets.
We look forward to welcoming you back in the future for your front room carpet. Have a wonderful day.
Carl was amazing really friendly very…
Carl was amazing really friendly very good customer servce
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Lauren, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Rotherham store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Didn't fit the gold bar just left the…
Didn't fit the gold bar just left the cushion floor cut had to phone them up as I had paid for it asked for white sealant and they put clear down so had to do it myself
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Mark, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with the independent fitter did not meet your expectations. This is not the level of service we strive to provide and understand your frustration completely.
We would like the opportunity to improve your experience, please contact our Wrexham store directly so they can look into these matters for you and rectify any issues.
Kind Regards
The United Team
Great as usual.
Great as usual! Good service in store and great fitters for stairs and hall(carpet and laminate). Professional and knowledgeable staff - will always go to United Carpets…
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Lynn, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Queens Road store could meet your expectations and provide you with a 5 star service throughout. We're so pleased that the fitters could complete the job to such a great standard.
We look forward to welcoming you back in the future. Have a wonderful day.
Quick and easy they were very good
Quick and easy they were very good
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Leela, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Recent fitting…
Excellant service from home measuring to fitting. Would highly recommend
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Mary, thank you for taking the time to leave such a fantastic review.
Its so great to hear that our Boston store could make your experience with us a positive one!
Thank you so much for the recommendation. Take care.
They have fitted the wrong carpet
They have fitted the wrong carpet. Looks the same but not the same quality, it's a cheaper version off the one we ordered.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Good afternoon Doreen, thank you for taking the time to leave a review.
We're sorry to hear that your experience with our Preston Store has not met your expectations. We would like the opportunity to look into this further and rectify any issues. Please contact the store directly or alternately email customerservice@unitedcarpets.co.uk and a member of our team will be in touch.
Kind Regards
The United Team
Excellent customer service!
Excellent customer service!! Gave really great advice
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Jemmani, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
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