UNISON Anmeldelser 

What a waste of money when you need actual help you wont find them at all they deserve 0 stars

After 20 years with unison i have cancelled my membership when i needed them recently it was more than difficult to get to speak to a rep. kept saying they would call and didn’t. absolutely abysmal service

Trade unions are not what they used to be, they will not help you or save your job. They will not offer any support or even be actively involved in any cases you may have ongoing.
As other people have said they are more interested in waving flags and aggressively silence women who disagree with them.

Steward did not want to know about my disabilities. Attended meeting and went against me in the meeting and told lies.

Contacted main office for support, lied to cover their arses. Put in a complaint, just lied repeatedly to avoid any responsibility. Their complaints process is an absolute joke.

Absolute scum bag company of liars that treats disabled people like dirt and inflicts harm on them. Avoid like the plague.

I would not describe them as a Union, more like a parasite.

Every time I had contacted them in the past, they were generally clueless on anything.

Asked unison for a legal matter regarding contractual hour.which I thought would need a legal person to look into.response was see your local shop steward.no disrespect to my local steward but I hope he's gemmed up on the law

Woeful experience ever...my subscription for 2 years was void..i try just to use them on very validable point which my employer was trying to play unprofessional..Unison wasted my time , energy, effort and make me feel am worthless ...I regretted joining and not in pleasant mood

The rep is based in the office with senior managers, they will take lies made about you and without your side of the story come to their own conclusion.
Unison didn't help ACAS solved it. Yet no apology from either management or reps.
PTHB,NHS Wales

DO NOT USE UNISON…
My estranged wife works for them as a caseworker out of the Civic Offices in Barry, South Wales. In February 2024 she viciously assaulted myself and my Mother (76 years old) by grabbing her around the throat, punching her hand causing a burst blood vessel and ripped open my right forearm whilst it was up shielding myself from her blows. I was at my marital home by arrangement collecting some property as arranged. We separated a few months earlier in October 2023. Unfortunately neither my mother or I had our mobile phones with us, my estranged wife phoned 999 and due to her calling the Police first she was seen as the ‘victim’. I have made a formal complaint to Unison that their employee is representing people in tribunals for numerous issues and yet she can attack innocent people. The area managers that I have emailed have wiped their hands of the information I have provided and according to them I was the one arrested. The judge laughed at her whilst she gave evidence and I was unequivocally cleared of any wrong doing. Watching her give evidence was painful, she totally lost it and all she could do was bad mouth me for leaving her and everything she said was a lie. If you want assistance in any employment matters do not use Unison. They seem to employ bullies, liars and incompetent people. I have photos of our injuries which I have sent to Unison.

Reviews speak for themselves. Unison reps are never around when members need them - but somehow have time to go out waving little flags for f*tish rights and shout at women who refuse to change with men. Who funds that then? Don't pay Unison's brigade of beard-havers to indulge themselves in luxury beliefs and shill for big pharma. They should be representing fair rights for all.

I have been with Unison since 2015 and never needed them until 2024, when my employer started to put me through formal disciplinary and formal sickness proceedings because I made a protected disclosure. Unison appeared to be on the side of my employer in 2024, but actually they tried a bit looking back. Anyway, she said something quite dangerous, and I emailed her and said that she shouldn't make things up and add things on, which was true.
Then, because of this, apparently I had made a serious allegation, so the branch withdrew their service. This was devastating, I suffer with Bipolar Disorder.
When I needed them again in Feb 2025, I had to beg the Regional Team for representation because the branch refused to. I managed to secure the representation of the Regional Team. He was not sympathetic, not supportive, did not help me at all. In fact, he made me cry once on the telephone. He did not believe in me, and that was painful.

Now he has withdrew his support beecause he said that I have a legal team, but actually it was Gemini Pro.

I would certainly not recommend Unison, they are a waste of money and time. Please choose a different Union. At the moment there is no Ombudsman, but I welcome the day that there is. He kept saying "Make a complaint about me then", which was very upsetting, and anyway, their complaints go nowhere, even if you are right to complain.

I am now awaiting disciplinary and they have withdrew their support.

Nice one Unison, you have really dropped me in it. Don't believe the website.

If I could give it no stars I would.
Shocking treatment, they don't care and are completely ignorant of Diversity and Inclusion despite the way they promote themselves. Cruel organisation just wanting your monthly fees to never support you in difficult times. Please save your money and treat yourself to something to make yourself feel better, a coffee is more helpful than this lot.

Terrible, zero communication, only when you sign up and they tell you how much they are taking from you.

Cancelled my membership would have been better giving the money to charity

Like many others here, I presented an issue to Unison regarding my employers failure to comply with procedure and law. Unison made excuses for the organisation, and have basically told me I'll just need to accept it.
If money is important to you, do NOT join, explore other options.

Terrible experience with these so called union reps and office staff. I have been a member since 2016, and a member of other unions most of my working life. They disregard every complaint. I have to say that I'm ashamed to think I believed they would help with any legitimate grievances. They claim to offer protection at work, with legal advice and protection. They offer nothing of the sort! You'll be referred to a rep everytime, who will never contact you? I get the feeling that they don't want to spend any money on legal advice, even though they have Thompsons on a retainer. My advice, as other comments have suggested, do not join, keep the fees in your bank and put towards your own legal expenses.
P S, NO STARS REALLY. especially the Aintree Hospitals branch!!!

Midlothian council rep was clearly working with management especially sitting opposite the area manager who clearly leak details to the individual plus assistant manager .
Lined it all up for the rep with evidence but as much good as a chocolate teapot!
His senior in Glasgow came out with some nonsense about money and said deal or no deal!in other words attempting to find out how much money MD had to compensate!
Turn out when I question him over the phone he was a big fan of Noel Edmonds !
Advise all after spending over the year including the corruption of management and head of HR join GMB as the only union who are impartial

I don’t know that I can better most of the reviews I read on this site.
Do yourself a favour and use your hard earned money to join a different union. One that actually represents you. Can’t guarantee that most are much better but can’t be any worse than this lot

Northamptonshire Healthcare NHS Foundation Trust mobbed me out of a job. I asked my union for help but they only pretended to be, they only talk the talk. Incapable of walking the walk.

When my work mates and peers in other unions showed me photos of the human resources staff (Joanne Robarts and Anita Lo Presti) being mates with my unison branch reps (Leanne Weatherley and Nicola Mitchell of Northamptonshire Health Workers), the writing was on the wall.

I'm happy to share this evidence... just warning folks to save their money and don't bother with this union. It's a club, and you're not in it.

unison are totaly useless for weeks never met rep kept making excuses ,, for 3 weeks getting nowere with grievence ,, in the end i left the job ater 18 years i have never been happier , and as for the stupid unison rep who told my lad if your not happy look for another job , i suggest you follow your own advice

I work in the NHS and have been a UNISON member for several years. Unfortunately, my experience has been extremely disappointing.

When I requested help with a workplace issue, I waited three months before receiving any response. After repeatedly chasing, I then waited another month for UNISON to address their own lack of action. Even now, I am still waiting for proper support with my ongoing issue.

The lack of communication and accountability from UNISON is deeply concerning. For an organisation that promotes itself as supporting NHS staff, their service has been unacceptably poor. I have paid my subscription for years and received nothing of value when assistance was actually needed.

I would strongly advise others to think carefully before joining.

Brilliant once you can get hold of someone. You can wait weeks for a reply. Even when it's an urgent need. You pay for a service you don't really receive. Once you manage to speak to someone they are good. It's just the wait that is an absolute joke.