Great value, fast easy delivery, and a good range of products to pick... in fact the one I wanted wasn't that easy to source, but Underfloor Heating Direct had plenty in stock. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page. Ordered 4pm and arrived next morning, had constant emails infor... Vis mer
Selskapet har svart
Fantastic service!! We needed a house full of heatmiser smart heating controls urgently. We ordered on Saturday and these guys delivered on Monday in time for our Installation on Tuesday! We needed t... Vis mer
Selskapet har svart
Ordered 5 bags of Ultra levelit 2 which I have purchased from you previously.(great gear). It was at my job address within a couple of days all packed up nicely. No split bags etc. Great delivery guy... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- også i
- Baderomsforhandlere
- Byggevareleverandør
- Oppussingsforretning
- Rørleggerutstyr
- VVS-firma
Skrevet av virksomheten
At Underfloor Heating Direct, we pride ourselves on being your go-to destination for underfloor heating solutions at unbeatable prices in the UK. We feature a wide range of products, including electric and water underfloor heating, as well as essential components like insulation, thermostats, and adhesives. We're committed to quality, stocking only high-grade materials that ensure efficient heating performance. Plus, with our premium next-day delivery service, you can count on receiving your heating solutions promptly. Discover warmth, affordability, and convenience – all at Underfloor Heating Direct.
Kontaktopplysninger
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Underfloor Heating Direct
Hi Francis,
Thank you for taking the time to leave us your feedback. It is greatly appreciated.
Kind regards,
Hayley
Heating mat misleading
Instead to selling heating mat in some sizes above 12m² it would be more honest to make big letters note if you need bigger than 12m² you need to combine two or more heating mat rather then selling "14m²" and then get delivered x2 7m² mat which sometimes is not same on site.
29. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Sasa,
Thank you for taking the time to leave us your feedback. As per the description of the heating mats on our website, it states that any mats ordered that are over 12m2, will be provided as 2 separate heating mats. Please do not hesitate to contact us for any further assistance.
Kind regards,
Hayley
All round 5 Star Service
Easy ordering process, efficient delivery partner. Great communication system - kept up to date throughout. No complaints
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Afternoon,
Thank you so much for taking the time to leave us your lovely feedback. It is greatly appreciated. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Will use underfloor heating again for sure.
Easy to find what I needed, the large pallet came on time and was packaged well. Did make a call to check on delivery, the staff were very helpful and just all round nice people. No complaints at all. Will use underfloor heating again for sure.
29. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Dean,
Thank you so much for taking the time to leave us your very kind feedback. It is much appreciated.
Kind regards,
Hayley
Buy with confidence
My second order from underfloor heating direct and the same great service. Easy to order, excellent communication through ordering, confirmation of both payment and order, invoicing and delivery with tracking via FedEx. On top of all this the cost is very competitive and a below average delivery charge even on 20kg bags of tile adhesive.
23. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Jason,
Thank you for taking the time to leave us your feedback and for your continued custom. We are glad to hear that you had a smooth shopping experience with us. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Top quality Backer board
Top quality Backer board, best price I could find. Arrived the next day, wasn't even 24 hours from my placed order👏🏻
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stephen,
Thank you for taking the time to leave us a review. We are pleased to hear that you had a smooth shopping experience. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Exceeded my expectations on delivery
Exceeded my expectations on delivery, arrived next day. All well packed and in perfect condition.
12. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Adrian,
Thank you for taking the time to leave us your feedback. It is greatly appreciated.
Kind regards,
Hayley
Very bad customer service
Very bad customer service, I don't recommend this company even to my enemy.
I put my order on Sunday and I paid extra £24.99 to receive my order on next working day before 12 noon, which I understand they have to send my order on Tuesday before 12 noon, then I received an email on Tuesday at 12:46 which was we don't have one of your manifold and we are going to receive them from our supplier on Thursday then we send you all 44 items together on Friday or if you want we can send you other 43 items tomorrow (Wednesday) and one manifold on Friday.
Then I called them and I told them I booked a plumbing company to come and do the job on Wednesday if they don't have the materials they can't start the job then I have to pay them £800 and I don't know if I can find anyone, then the lady in customer service said if you want I can cancel your order and buy them from somewhere else.
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Narima,
We are sorry to hear that you have experienced issues with your purchase. This will now be investigated with management and we will be in contact with you as soon as possible. Should you require any other assistance in the meantime, please do not hesitate to contact us.
Kind regards,
Hayley
Great customer service
What great service! Goods issued within a day or ordering, and cheaper than any other supplier.
Initial issues with FedEx delivery who wouldn’t deal with me direct. Haley from Underfloor Heating Direct was brilliant at sorting for me. Kept me informed every step of the way, and made me feel like someone was listening. Her determination to sort the delivery for me (despite not being an Underfloor Heating Direct fault) was amazing. What fantastic customer service.
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Jo,
Thank you so much for taking the time to leave us your very lovely feedback. We are glad to hear that we could resolve your issue. Hayley will be made aware. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Customer Services
Svar fra Underfloor Heating Direct
Buon pomeriggio Benoni. Grazie per la tua bella recensione. È molto apprezzata.
Great Company to Deal with
Great Company to Deal with, Great Website with Competitive Pricing with a Hassle Free Delivery ….Perfect from start to finish. Thank You
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Paul,
Thank you so much for taking the time to leave us your lovely feedback. It is very much appreciated. Should you require any further assistance, do not hesitate to contact us.
Kind regards,
Hayley
Fast delivery
Fast delivery, easy experience from start to finish.
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Morning,
We are glad to hear that you had a smooth shopping experience and thank you for leaving us your feedback.
Kind regards,
Hayley
Excellent service
Excellent service, not only cheapest price but also delivered really quickly.
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Morning,
We appreciate the time you have taken to leave us a review. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
The prices are good
The prices are good, and the delivery service was great too.
Simple process.
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Liam,
Thank you fortaking the time to leave us your feedback. It is greatly appreciated.
Kind regards,
Hayley
Perfect all round
Competitive pricing, fantastic range ( had exactly what I wanted) and speedy delivery.
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stephen,
We are glad to hear that you had a smooth shopping experience with us. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Fast delivery.
17. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Lugano,
Thank you for leaving us a 5* review. It is greatly appreciated.
Kind regards,
Hayley
Esay to order on line and very rapid…
Easy to order on line and very rapid delivery
Thank you
14. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Daryl,
We are pleased that you have had a smooth shopping experience with us and appreciate the time you have taken to leave us a review.
Kind regards,
Hayley
Very helpful
Had to phone them regarding delivery. Very helpful and friendly, offered alternatives should there be a problem with my delivery.
14. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Afternoon,
Thank you for taking the time to leave us a review. It is greatly appreciated.
Kind regards,
Hayley
Delivery meant to happen to today
Delivery meant to happen to today. It did not. Fedex are not to be used.
17. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Simon,
Thank you for taking the time to speak with me on the phone. As discussed, we apologise that you were advised that your goods were out for delivery but the delivery did not occur that day. Unfortunately, on some occasions, there can be delays with deliveries that are beyond our control. The driver had been delayed on other deliveries leading up to yours which caused them to run out of legal driving time. Your delivery was made the following day and within the 2-3 Working Day delivery service you had requested on your order. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Easy to order
Easy to order, best price and nexy day delivery.
14. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Darron,
Thank you for taking the time to leave us your feedback. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Hayley
Dette er Trustpilot
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