Umbra Anmeldelser 

805
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Vis mer

Vurdert til 1 av 5 stjerner

It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Vis mer

Vurdert til 5 av 5 stjerner

We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Vis mer

Vurdert til 5 av 5 stjerner

Like your products, your website is efficient and useful. Keep up the good work. I have bought several products from you and I have been completely, if not more, satisfied by each. Your design is h... Vis mer

Informasjon om virksomheten

  1. Interiørbutikk
  2. Gardinbutikk
  3. Møbeltilbehør
  4. Husholdningsbutikk
  5. Speilbutikk
  6. Rammeverksted

Skrevet av virksomheten

Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

805 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(805)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My experience was very favorable

My experience was very favorable. My only thought was there was no indication on when my item would be delivered. At this time so close to Christmas it would have been helpful to have some idea when it would arrive. I ordered something else from Amazon for my family member in case my Umbra item doesn’t arrive on time. Other than that the process was easy and I’m looking forward to giving the gift.

13. desember 2021
Vurdert til 5 av 5 stjerner

UMBRA is the finest company with whom I…

UMBRA is the finest company with whom I have ever had the pleasure of ordering items, not only for myself, but for my family members. I am a Graphic Artist.......and absolutely love your company's exquisite, functional and utiitarian designs...evident in every single product available. Top of the Line!
I, myself, have never had an issue with any Umbra products and truly appreciate the quality and durability of everything I have ever ordered, received, used in my own home or gifted to another. NKS

11. desember 2021
Vurdert til 1 av 5 stjerner

Never updated on delayed delivery

I ordered a coat rack on 11/14 and won’t receive until 12/17. This was not explained to me at the time of purchase. Tracking of the delivery is non-existent. The package “supposedly” is sitting in Georgia.

When I called to check on the status, I was told the item was discontinued. They can’t confirm if my package is indeed sitting in Georgia or if I’m not going to receive the discontinued item.

First and last time ordering from this company.

10. desember 2021
Logoen til Umbra

Svar fra Umbra

Hello G Willis, thank you for your feedback. We do apologize for the inconvenience. We will escalate this for you. Our customer service team will reach out to you through email. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.

Kind regards,
Lorenzo

Vurdert til 5 av 5 stjerner

Like your products

Like your products, your website is efficient and useful. Keep up the good work. I have bought several products from you and I have been completely, if not more, satisfied by each. Your design is hot, yet it's functional. The tension bar organizer for the kitchen and those for curtains are brilliant for apartment dwellers. Helps me maximize my space.

7. desember 2021
Vurdert til 5 av 5 stjerner

Pain-free check-out and real inventory

Pain-free check-out and appreciated that they had an inventory of their mirrors one big box chains were sold out or canceling orders. Hard to get anything these days with the pandemic, coupled with the holidays!

7. desember 2021
Vurdert til 5 av 5 stjerner

I LOVE my new curtain rods

I LOVE my new curtain rods! They're great with the curtains I made, and, since the material is blackout, the "wrap-around" feature of the rods is perfect! I will definitely shop Umbra again!

6. desember 2021
Vurdert til 5 av 5 stjerner

Love all the practical functionality…

Love all the practical functionality and beautiful sleek design. Wish there were more reviews describing the different color selections. Hard to see from the photos. I also wish you had more in stock at in person stores like The Container Store, and could also price match.

6. desember 2021
Vurdert til 4 av 5 stjerner

I paid for 9 umbra curtain rod s

I paid for 9 umbra curtain rod s, you shipped 3 but says all 9 were delivered not true, I need what I paid for, within the time. Fedex did finally deliver the remaining curtain rods. The product is beautiful, along with the cost. Very impressed.

5. desember 2021
Logoen til Umbra

Svar fra Umbra

Hello Steven, thank you for your feedback. We do apologize for the inconvenience. We will escalate this for you. Our customer service team will reach out to you through email. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.

Kind regards,
Lorenzo

Vurdert til 5 av 5 stjerner

Nothing quite like an UMBRA product

I have purchased quite a few UMBRA products as they are beautifully made, very unusual in design & are all attractively priced based on their composition vs other sellers' selections. Dealing with Customer Service (if needed) is also wonderful as the representatives are all lovely, personable, respectful & knowledgeable about the products. Their site is heavenly when compared to other sellers as the pictures are large enough so you know what you will receive & details are quite thorough so there is no guesswork involved. I always think of UMBRA first when I need something & find that I am always satisfied with my choice.

4. desember 2021
Vurdert til 5 av 5 stjerner

Quick and helpful customer service

I ordered a product less than a year ago. Some of the parts associated with the product went missing. I contacted customer service to see if I could purchase replacement parts. They told me that they don't sell individual replacement parts for the item, however they were able to locate extra parts in their warehouse and they would send them to me. Excellent customer service. Thank you.

3. desember 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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