Ultimatepassage Anmeldelser 

"Regarding znh11 review, Not only does my checkout page state --Directly Above the Submit OrderButton--"Inflatables are not returnable", and "Qualified Returns must be made within 15 days of delivery".

What I find interesting is this direct quote from his email requesting a return: "Seems to be these [Sportsstuff] tubes will submarine and sink unexpectedly when slowing down which has caused a serious safety issue with kids and adults on our boat the last couple of weekends. Why would a company sell or make a tube like this????"

It seems to me that he would have contacted me directly after the first use instead of waiting over a month. I think the kids got bored after a few weeks and he decided he wanted his money back.

Regardless, once opened and used, my contract with Sportsstuff does not allow us to take Sportsstuff merchandise back but he refuses to contact them with an exchange of an alternate product."

“Horrible company. Doesn't care about the safety of their customers. Bought a very unsafe towable (Big Mable) from them. After using it three times we realized it was very unsafe for the smaller children and even the adults as it has a tendency to flip over when slowing down or going to slow dragging the people on the tube under with it. Contacted Ultimate Passage about our concerns and offered to EXCHANGE, not even return it. Since we only got up to our lake camp to use it three times they told me I had 'far exceeded their return policy' by a whole month even though we only really used it three times. Please do not buy this tube and please do not use this company since they were not at all concerned about the safety of the product they were selling and danger it poses to young children just only that it was a whole 30 days past their return policy. Horrible, horrible way to do business... ”

Hi Lisa and Bruce,
I hope you recieved my order from last night.
I've been buying from you guys since you were only selling Raymarine and Furuno and you would order items for me that weren't on your site!. Wow, have times changed!

I have to laugh about this "Nasty Post" it's just not the way things are with you guys.
I don't know what I need to say to give Ultimate Passage a 10+ but thats what I'd rank You!

Keep up the great work!

Site is very unprofessional. Don't even waste your time with them.
I placed a large order with them, 3 days later still have no email confirmation of any type. So, when i called them they said to me that my transaction was canceled due to probable fraud alert.
Nobody even bothered to call me first to verify it.
If i didn't called them myself i would have been waiting and waiting....

Very bad service, put your money some place else!!!!