UK Gym Equipment Ltd Anmeldelser 

28
•
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great communication from Ray,delivery came the guys were great and very professional. Will definitely use again Really happy thanks again

Vurdert til 5 av 5 stjerner

Our Technogym tredmiil touch screen console failed which totally stopped the machine working. Right from when I made contact the customer care & advice given so as to get our tredmill repaired was... Vis mer

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Vurdert til 5 av 5 stjerner

Fantastic company to deal with. Great customer care from start to finish received from Matt & Ray. Ordered some equipment for our gym which was delivered and set up by their outstanding team, Andrius,... Vis mer

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Vurdert til 5 av 5 stjerner

This is the second time using this company having had them install a gym at my previous house and again following a recent move. Flooring installed and all gym equipment relocated. Excellent se... Vis mer

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Informasjon om virksomheten

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Opplysningene stammer fra ulike eksterne kilder

UK Gym Equipment is the leading supplier of new and refurbished commercial grade gym equipment from the leading manufacturers. Based in Peterborough, Cambridgeshire, UK


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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4,7

Alle anmeldelser

(28)

1 anmeldelse i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Technogym run now console repair/refurb

Our Technogym tredmiil touch screen console failed which totally stopped the machine working. Right from when I made contact the customer care & advice given so as to get our tredmill repaired was superb.
After a few days we collected the repaired console & again received lovely customer care from staff.
The console has been fitted & the tredmill is now working like new.
I can highly recommend UK Gym equipment Ltd & am so glad I made contact with them.

17. september 2025
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Svar fra UK Gym Equipment Ltd

Hi Frank,

Thanks for the great feedback and I'm really pleased that we were able to get the console up and running for you.

We're very lucky to have a lot of knowledge and experience in the service team when it comes to these type of issues so we're happy to help.

Just let us know if you need anything else in the future,

Thanks again for the review,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Professional and responsive

Professional and responsive.

They supplied us a refurbished Life Fitness T5 treadmill at a fraction of the new price.

Delivered on time, installed and responded quickly on a support issue.

2. april 2024
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Svar fra UK Gym Equipment Ltd

Hi Jonathan,

Thanks for the great feedback and I'm really pleased to hear you're happy with the machine and overall service.

We really appreciate the review and I'll make sure this is passed on to the team.

Just let us know if you need anything else in the future and we'll be happy to help,

UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

I’m staying with this company.

Great company that remember the word loyalty. Good prices and great service if anything should go wrong with your equipment.
Also. A big thank you to the lads that helped move all the equipment around.
Lovely guys working for a great company.

27. februar 2024
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Svar fra UK Gym Equipment Ltd

Hi Martin,

Thanks for the great feedback, we really do appreciate it and I'll make sure this is passed on to the team for you!

I'm really pleased that you were happy with the service on your first couple of orders and we look forward to working with you in the future.

Thanks again,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Back again for my 2nd 5* review!!

Back again for my 2nd 5* review! Honestly, the service from these guys is incredible. No stone ever left unturned - I can’t thank UK Gym Equipment enough for helping me out with my equipment moves; highly recommended.

20. oktober 2023
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Svar fra UK Gym Equipment Ltd

Hi Russell,

Thanks for get the great feedback and really pleased your had another great experience!

Just let us know if you ever need anything else in the future,

Best Regards,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

RONSEAL

bought a scifit hand bike for a fair few quid so was a little nervous about condition and delivery . I needn't have worried . for a used piece of equipment it's in fantastic condition and works without fault .
my item was very well packaged and arrived exactly when stated . from start to finish it was a very easy experience with ALL staff being helpful and polite . cant recommended enough . thanks guys .

24. august 2023
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Svar fra UK Gym Equipment Ltd

Hi David,

Thanks for the great review and i'm really pleased to hear that you're happy with the upper body bike!

We try to make sure that we supply as many pictures as possible for the used & refurbished items so it's really good to hear you're happy with the condition.

I'll pass on your comments to the rest of the team :)

Just let us know if you need anything else in the future and we'll be happy to help,

Thanks again,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Fantastic company and service.

Fantastic company and service.

I wanted a new floor fitted in my home gym, but it required some really heavy equipment manoeuvring around the gym whilst the floor was being fitted
I contacted UK Gym Equipment and was not disappointed, they provided a quote for supply and fitting of the flooring and moving the equipment.
The gents that attended on the day were excellent. They were extremely professional, polite and did a fantastic job, nothing was too much trouble.
I would highly recommend their services and will definitely be using then in the future. Massive thanks it looks absolutely amazing.

25. juli 2023
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Vurdert til 5 av 5 stjerner

I bought my first life fitness…

I bought my first life fitness treadmill from UK Gym equipment in 2014 and after a good amount of use have just replaced it for an updated version. Matt is very pleasant to talk to, very helpful and polite which leaves you feeling reassured that you’re dealing with a professional company. The updated treadmill is amazing as you’d expect from life fitness, installation was a non event really in respect that it went smoothly with no issues. The delivery guys and installers were meticulous in taking out and installing clearly heavy duty equipment both from ground floor and upstairs without any damage to walls, doors or woodwork which is a bonus as there were some seriously tricky manoeuvres. I can’t thank all involved enough and when I need another treadmill or any equipment in fact I will definitely be back to UK gym equipment
Thank you so much

9. mars 2023
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Vurdert til 5 av 5 stjerner

Couldn't recommend this company more!

Purchased a refurbished treadmill in September 2019 and it's been great, my husband and I use it everyday, very happy! Recently used UK Gym again to move the treadmill to our new house, great service and the guys were really friendly. Easy company to deal with.

21. januar 2023
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Vurdert til 1 av 5 stjerner

Bought a treadmill 2 years ago

Bought a treadmill 2 years ago, already malfunctions... proportionally it wasn't worth it.

Response to below: how is trade price any kind of gesture...? And, you said it yourself, how is a mere 3 months worth that price... literally less than a month for every hundred.

23. desember 2022
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Svar fra UK Gym Equipment Ltd

Hi Reviews,

Thanks for your review and sorry to hear that you're not happy with your purchase.

I've had a look into this with the sales team for you. I can see that you purchased a used Bowflex home use treadmill from our clearance range in August 2019 for £374.17 plus VAT and delivery. The machine was sold as used & serviced only with a 3 month warranty that expired in November 2019.

Unfortuantely when the fault developed in 2022 Boxflex were unable to supply the parts required as they had discontinued the range which is out of our control.

We can fully appreciate the frustration and I understand the sales team tried to support you remotely to diagnose the fault. The offer remains of a brand new replacement machine (Xterra, Sole, Star Trac etc.) at trade price as a gesture of goodwill but I understand none of these are suitable at the moment.

If you do need anything else in the future, please get in touch and we'll be happy to help,

Best Regards and thanks again for the feedback,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Very friendly and Solution-Oriented…

Very friendly and Solution-Oriented stuff. Although there were some issues with shipping and customs (Which I will not go into details about as it was not the fault of UK Gym Equipment but the local postal service). However, the contact I had at UK Gym Equipment was quick to get back to me, answer any questions I had and provided me with all the information I needed to move forward. They were very helpful, and I would highly recommend their store. Good section of items (They stocked an item I had been searching for), fast replies and good customer service.

21. juli 2022
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Svar fra UK Gym Equipment Ltd

Hi Jonas,

Thanks for the great review and we really appreciate your feedback,

I'm really pleased that Nathan was able to get everything sorted for you so quickly so I'll make sure I pass this review onto him for you.

Just let us know if you need anything else in the future and we'll be happy to help!

Thanks again,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Great Customer Experience & Service

The end-to-end service from UK Gym Equipment is fantastic! I've now dealt with the team on a couple of occasions (for a Gym relocation & trade). On both occasions the team have been great from the outset enquiry right through to the delivery team on the day doing a great and efficient job!

19. juli 2022
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Svar fra UK Gym Equipment Ltd

Hi Patrick,

Thanks for the great review and I'm really pleased that you're happy with the service.

I'll make sure we pass this on to the team for you. They're all really experienced but it's still great to be able to give them the feedback.

Just let us know if you need anything else in the future and we'll be happy to help,

Thanks again,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Outstanding

Immense service. Bought a cable machine & was fitted within a few weeks. Ray in the service dept is what gave them the 5 stars. Thank you.

13. juni 2022
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Svar fra UK Gym Equipment Ltd

Hi Trevor,

Thanks for the great review and I'll make sure we pass the feedback on to Ray for you as well!

I really hope you enjoy your Future Hi/Lo Cable, it's a great piece of equipment.

Best regards and thanks again for your order,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Absolutely Fantastic

As the title of the message says this firm has been absolutely fantastic with the service from Matt in sales and Ray and Michael in the Service Dept and the delivery team they have all been exceptional. Nothing has been any trouble for them and I unreservedly recommend them. Having bought a bike from them to paraphrase Victor Kiam...the product and service were that good.....I am now after a rowing machine!

14. desember 2021
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Svar fra UK Gym Equipment Ltd

Hi Phil,

Thanks for the amazing review, that really made us smile!

So pleased we were able to get this all sorted for you and great to hear that you're happy with the final product & service.

I'll make sure that I pass this on to all involved, we've got a great team here so it's awesome to see everyone playing their part to provide a top notch service!

Thanks for the follow up order, we'll get the rower shipped out ASAP for you.

As always, just let us know if you need anything else in the future and we'll be happy to help,

Best Regards and have a great Xmas!
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

What a great company!

What a great company! They helped me beyond all expectations when there was a problem with my order (caused by me!). Very grateful to them for their excellent service.

9. november 2021
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Svar fra UK Gym Equipment Ltd

Hi Maggie,

Thanks for the great review and I'm really pleased that we were able to get this all sorted for you!

Just let us know if you need anything else in the future and we'll be happy to help,

Best Regards,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Excellent service and excellent product.

Excellent service and excellent product, refurbished Technogym Synchro looks as new. No hassle, order taken and delivered on time by professional guys. Thanks

22. september 2021
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Svar fra UK Gym Equipment Ltd

Hi Paul,

Thanks for the review and the great feedback!

Really good to hear that everything went so smoothly and you're happy with the condition of the refurbished Synchro. They're great, smooth pieces of equipment so I'm sure you'll enjoy it!

Just let us know if you need anything else in the future and we'll be happy to help,

Thanks again,
Matt

UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

E35 Elliptical Cross Trainer (Home Use)

The E35 Elliptical Cross Trainer works really well, plus it was delivered and professionally installed by cute looking guys 🥰

27. august 2021
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Svar fra UK Gym Equipment Ltd

Hi!

Thanks for the great review, I'll make sure I pass this on to the team for you 🥰 !

The E35 is a great piece of kit so I hope you enjoy it.

Just let us know if you need anything else and we'll always be here to help,

Thanks again,
UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Fantastic

Ordered 2 15kg plates
Price was fantastic, delivery was a good price
Plates arrived in good condition in a couple of days

I'll be ordering from them again soon

19. august 2021
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Svar fra UK Gym Equipment Ltd

Hi Paul,

Thanks for your order and the great feedback!

Really pleased that the plates arrived quickly and you're happy with the price / service.

Just let us know if you need anything else in the future and we'll be happy to help,

Thanks again,
Matt

UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

Excellent

Excellent customer service, delivery and communication - would definitely buy from here again.

8. juli 2021
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Hi Kelly,

Thanks for the great review and I'll make sure I pass this on to the team for you. Really good to hear that your happy with the Future Glute Drive, it's a great piece of kit and I'm sure the members will love it!

Thanks again for you order and just let us know if you need anything else in the future,

UK Gym Equipment Ltd.

Vurdert til 5 av 5 stjerner

I purchased a refurbished cross trainer…

I purchased a refurbished cross trainer and exercise bike 6 months ago and the after care service has been fantastic. The guys worked really hard to organise the equipment initially for me and then I had a small problem with the bike and they have bent over backwards to look after me. I have bought more equipment of them since my initial purchase due to the level of trust I have in their service department. Thanks again for all your assistance

17. mai 2021
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Svar fra UK Gym Equipment Ltd

Hi Eamonn,

Thanks for taking the time to write such a great review!

Really pleased that you were happy with both orders and the after-sales service, I'll make sure I pass this on to service team for you.

Ray mentioned that you were on the move to Portugal so I really hope that everything goes well for you!

Just let us know if you need anything else in the future and we'll be happy to help,
Matt

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