I emailed this company in advance a few months ago to confirm that they were able deliver to my destination and when I finally put my order in they were true to their word - despatched my order as qui... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... Vis mer
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Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... Vis mer
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Excellent customer service. I had a problem with some corner trims but Mike was very helpful and sorted it out so I could get the job completed.
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Informasjon om virksomheten
Skrevet av virksomheten
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Kontaktopplysninger
International House,, M2 3HZ, Manchester, Storbritannia
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4,7
Enestående
226 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered and delivered fast and…fast and efficient
Ordered and delivered fast and efficiently!
Brilliant service x
3. mai 2020
Anmeldelse skrevet uten oppfordring
Excellent service
2. mai 2020
Anmeldelse skrevet uten oppfordring
Decent price but some damage
Decent price, super quick delivery, only problem was some damage to the metal trims (all 5 that I bought). Was able to straighten them enough to use, not exactly perfect but won’t be visible anyway.
25. april 2020
Anmeldelse skrevet uten oppfordring
Covid 19 times .. superb turnaround
Even during C19 an outstanding response, delivery and service, right down to pallet delivery company. Mr Green Modular Sedum Roof installed and one happy husband. Would use again and happy to recommend.
25. april 2020
Anmeldelse skrevet uten oppfordring
Goods sent quickly despite the virus
Goods sent quickly despite the virus. Thank you
3. april 2020
Anmeldelse skrevet uten oppfordring
Placed my order took my money and then…
Placed my order took my money and then no contact at all not happy
1. april 2020
Anmeldelse skrevet uten oppfordring
Very fast and efficient.
29. mars 2020
Anmeldelse skrevet uten oppfordring
Excellent service.
Excellent service.
Goods arrived safely and before 09.30 the following day.
Thank you.
28. mars 2020
Anmeldelse skrevet uten oppfordring
Ring up before ordering.
Have products ‘available’ on the website which aren’t available. If products aren’t in stock regardless of the reasons this should be shown clearly on the website. Take your money then offer you an alternative which is £400+ more expensive. Take ages to refund money.
23. mars 2020
Anmeldelse skrevet uten oppfordring
Svar fra UK Flat Roofing
Money refunded instantly, banks take there time unfortunately and can take 3 days. Nothing in my control.
There was a shortage due to a rush on them and supply issues from the USA due to the coronavirus. A bit of understanding is needed in this time of unpresidented conditions.
The alternative offer was all we had in stock.
Great Service
Great customer service during the difficult virus situation. Highly Recommended.
Thank you
23. mars 2020
Anmeldelse skrevet uten oppfordring
Very happy
Great company good to deal with, highly recommend!
16. mars 2020
Anmeldelse skrevet uten oppfordring
Svar fra UK Flat Roofing
Thanks, we are glad we are able to help you out and apologies for the delay in you receiving your goods.
Please let us know if there is ever anything else we can help with.
Good quality and coverage of sedum in…
Good quality and coverage of sedum in the trays. Delivered and pre advised arrival as requested. Easy to lay. All round great and will be ordering again, thanks Mike
Matthew
Managedwild
15. mars 2020
Anmeldelse skrevet uten oppfordring
Really impressed at prompt and helpful…
Really impressed at prompt and helpful replies too my initial queries, quick delivery and beautiful quality sedum delivered.
10. mars 2020
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, Mike was very helpful and quick to respond to my query
28. februar 2020
Anmeldelse skrevet uten oppfordring
Good quality and arrived on time
25. januar 2020
Anmeldelse skrevet uten oppfordring
My order
My order, placed before midday on a Friday, so qualified for next day delivery. Order value was only £9.50 but postage was £12.50, felt this was a bit steep but I wanted the stuff to fix my roof on Saturday. Company then got in touch as they wanted £32 to deliver on a Saturday. Outrageous, so complained and they just cancelled the order. Poor service, would have been nice if they honoured the order or at least promised to deliver it on Monday.
21. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra UK Flat Roofing
Hi Melfyn,
After you placed your order we were informed by you that you needed it Saturday. As Saturday is a special delivery with TNT we have to pass on the costs as it costs us the £30 plus vat for delivery.
The item you ordered is actually classed as dangerous so it's not cheap for delivery as it has to be handled by a specialist carrier such as TNT. It cannot be posted with someone like Royal Mail.
You then advised you didn't want to pay the extra and would be very disappointed as you needed to finish your job. We understood this to be a nessesety for Saturday and as we couldn't arrange for Saturday delivery due to extra payment needed we would best in Refunding you so you could arrange an alterative. We would have been more than happy to process for Monday if this had been explained to us as we refunded you several hours before the cut off time for delivery.
I am sorry that we might have miss understood your request but we wanted you to be able to get the materials for Saturday as explained to us was nessesety so we refuded you so you could sourse locally.
Best Regards
Mike
UK Flat Roofing
Seamless from enquiry
Seamless from enquiry, placing order to delivery. Good products. The shipping charges are on the high side though.
1. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra UK Flat Roofing
HI Raj,
Apologies for the high delivery costs, these are passed onto us by Tuffnels who we use as they are more relialbe than other couriers we have used.
Hope to deal with you again soon.
Great service :-)
Great service . Quick reliable.
29. november 2019
Anmeldelse skrevet uten oppfordring
Svar fra UK Flat Roofing
Thanks Katie, Pleaseure dealing with you. Please let us know if you need anything else for your roof.
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