It is a highly professional and transparent provider with a fast responding support team! Thank you guys!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Vis mer
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Vis mer
Selskapet har svart
⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.
Kontaktopplysninger
100% Renewable Energy Datacentre , Harare, Zimbabwe
- +2638644926000
- support@uhostafrica.com
- www.uhostafrica.com
4,0
Bra
65 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As an e-commerce enthusiast ,The…
As an e-commerce enthusiast ,The navigation is exceptional!
25. februar 2025
Best customer services
⭐⭐⭐⭐⭐
We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and efficiency they demonstrated was truly impressive. Highly recommend Uhost Africa for their exceptional service!
16. januar 2025
Had the best service
Had the best service, the brand corrected a mistake they didn't make and made the work much easier for me.
20. september 2024
Quick response and problems attended to…
Quick response and problems attended to effectively
30. april 2024
Anmeldelse skrevet uten oppfordring
Exceptional DNS Resolution Service - 5 Stars!
I recently encountered a critical DNS record error for my customer's website, and I cannot express enough gratitude for the outstanding support provided by UHost Africa. Their swift and efficient resolution of the issue deserves nothing less than a 5-star rating.
From the moment I reached out to their support team, I was impressed by their responsiveness and commitment to resolving the issue promptly. The support staff at UHost Africa demonstrated a high level of expertise and technical proficiency. They not only identified the root cause of the DNS record error but also implemented a solution in the shortest time imaginable.
What sets UHost Africa apart is their dedication to customer satisfaction. They didn't just fix the problem; they communicated transparently throughout the process, keeping me informed about the steps they were taking to resolve the issue. This level of transparency instilled confidence in their abilities and made the entire experience stress-free.
In addition to their technical prowess, UHost Africa exhibited exceptional customer service skills. The support team was courteous, patient, and willing to go the extra mile to ensure that the resolution was seamless and met my expectations.
If you're in search of a hosting provider that not only boasts technical proficiency but also excels in customer support, look no further than UHost Africa. My experience with them has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of reliable and efficient web hosting support. Five stars well-deserved!
3. februar 2024
The response was swift and clear.
27. oktober 2023
Superb customer care
25. juli 2023
GOOD
Bought a domain name, all went well, since i was looking for a relaible visa payment option
6. september 2022
Always good responsiveness.
25. februar 2022
Excellent service
Excellent service, good customer care. They are very professional and I high;y recommend them!
12. februar 2022
Closed ticket without help
We were failing to login to Cpanel on our client's domain. We still are. A ticket was opened to reset the password. We were told that the request should come from the domain owner. The owner was copied in the email and he confirmed that he owned the domain. He was ignored and the ticket was closed. We are still failing to login to CPanel.
11. oktober 2021
Svar fra uHostAfrica
Hi Peniel,
Thank you for your feedback. We are sorry to hear you are not entirely satisfied by our service. If you could kindly get back to me via support and will sort the issue out for you.
EASY AS 1...2...3....
hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about.
Reminder emails, welcome emails , support eamials, etc..... i recommed everyone to use this platform.
YOU WONT REGRET THE CHOICE!!!!
23. februar 2021
Fast service
Fast service. Please fix up things like the UI so that it looks more professional. All the basics covered though.
Good Job.
27. april 2020
Anmeldelse skrevet uten oppfordring
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.