uglyducklingcolor.com Anmeldelser 

163
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Met Amber to do my make up for son’s wedding. She was incredible asking exactly what I wanted and didn’t want truly amazing make up that lasted the whole day and night !

Vurdert til 4 av 5 stjerner

Good responsiveness through all the issues I had ordering product. Cant really put the whole of the wait time on you guys as FedEx messed up and then later my package was held for inspection. Go... Vis mer

Vurdert til 5 av 5 stjerner

Ugly Duckling is superior product..I've used many products but Ugly Duckling has never failed me..developing has fastest action leaving hair not damaged...Great for hair that is already damaged.. Col... Vis mer

Vurdert til 2 av 5 stjerner

I wanted to tone the gold tones in my hair so I used the blondify 10A Natural ash blonde with 20 volume developer & it did nothing at all to my gold tones. My hair was an 8 to begin with so I don’t k... Vis mer

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Informasjon om virksomheten

  1. Kosmetikkprodusent

Skrevet av virksomheten

Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(163)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Bleach

Bleach, 20 Vol developer and the lifting toners are the best I have used and have not damaged my hair. I love ugly duckling! My hair is platinum and is white when I first do a bleach/tone session.

14. juni 2021
Vurdert til 1 av 5 stjerner

Your bleach fried my hair so…

Your bleach fried my hair so unbelievably bad I had to shave it. I even used a 20 developer.

2. juni 2021
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Svar fra uglyducklingcolor.com

Dear Kimberly, I am extremely sorry to hear that. Our bleaches, especially our blue based beaches do have a strong lift component, That said, I am surprised that you fried it just using 20 Vol. I also notice that you bought just one sachet, so I am really really surprised that just one sachet could fry your hair? Had the hair previously been bleached? In such cases (indeed in all cases) we do recommend a strand test before doing a full head bleach. That always shows you what the bleach is going to do on your hair and gives. Once again, I am very sorry for your experience & I hope we can pleasantly surprise you the next time!

Vurdert til 4 av 5 stjerner

I'm not a hairstylist

I'm not a hairstylist, just an average woman stranded by COVID without professional help. I love that Ugly Duckling products are designed exclusively to help blondes eliminate brassiness. It's a specialty line that's long overdue in my opinion. I've already emailed the company so many times since the pandemic began, sending photos of my hair and asking for advice, which they've always given me. The on-line tutorials are explained in a way that means even non-professionals can follow and get good results. I love that each tube of hair colour is generous enough to cover my entire head of thick, medium length hair. My only complaint is that I live in Canada and the shipping cost from California to my mailbox is almost $40 per delivery, whether I buy one tube of colour or ten. In other words, I wish that Ugly Duckling products were available where I live -- maybe one day. I have yet to find the perfect colour to eliminate my brassiness without first bleaching my hair to a level 10 blonde and making many experimental purchases has been expensive but I'll keep trying. Thank you for this fantastic product line!

13. mai 2021
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Svar fra uglyducklingcolor.com

Thank you for your kind words. Just to explain our policies on international shipping...we used to use US POST to ship not just to Canada but to many countries in Europe and elsewhere. It was very reasonably priced and it allowed Ugly Duckling consumers to purchase just one or two tubes and not pay too much to get it shipped to where they live..

Unfortunately, ever since COVID these postal services have not been working that reliably. They do work, but very often they deliver really really late. When that happened we as the company had no option but to reimburse the consumer. Which became prohibitively expensive for us.

So we have now moved to Fedex for international shipments, which is really expensive we know. But at least it is reliable, COVID or no COVID.

For our European consumers, we will be launching local sales from later this year. At which point shipping fees will go down for UK, EU, Swiss customers.

Unfortunately not for Canadians. I am so very sorry for this. We will keep looking at our ship options and try and improve where we can.

Vurdert til 5 av 5 stjerner

The website is user friendly

The website is user friendly. Th shipments arrive in a timely manner. The products are of good quality. What I found helpful, is that they kept a list of item that I ordered last, so if I wanted I can place a reorder of the same items. I would defiantly recommend Ugly Duckling to friends and family.

3. mai 2021
Vurdert til 2 av 5 stjerner

CUSTOMER SERVICE

I sent an email asked to contacting me before sending the order, but that never happened. The customer service is horrible. However the products are awesome. Thank you!

3. mai 2021
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Svar fra uglyducklingcolor.com

I am so sorry about that. Our orders get packed immediately during working hours and get shipped out the same afternoon. So it can be difficult to intervene. That said, I am so glad you appreciated the products. Thank you for your review!

Vurdert til 5 av 5 stjerner

Quality

I am impressed with the quality of the products, quick shipping, and amazing customer service. I am grateful for the email that was written with care about how to use each of the products that I purchased. I feel like your company truly cares about customer satisfaction and achieving great results. Thank you!

29. april 2021
Vurdert til 5 av 5 stjerner

I haven’t tried it yet but I will let…

I haven’t tried it yet but I will let you know what the outcome is received 3.5 oz toner still trying to figure if 2 part is 2 oz

27. april 2021
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Svar fra uglyducklingcolor.com

Hi Karin, However much color you use is up to your needs. The "parts" is for measuring developer quantity in proportion to your color quantity.

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