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Turkish Porter Anmeldelser 

722
•
TrustScore 4 av 5

3,9

Dagligvarebutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

ordered over the years with no problem good delivery and fresh food but now you can`t even order from them. when you make an order and go onto the paying section it states the there is no payment met... Vis mer

Vurdert til 5 av 5 stjerner

My favourite Turkish grocery shop in London! We hadn’t ordered for a while as we were away, but decided to order again recently. I noticed some negative reviews and reached out to them via Instagram,... Vis mer

Vurdert til 4 av 5 stjerner

This was a chance find on the internet, but it surpassed any expectations! The baklava was SO delicious. We were raising funds fo Medical Aid for Palestinians, and the pieces literally flew off the tr... Vis mer

Vurdert til 5 av 5 stjerner

Second time ordering from this fabulous company, and as expected, they came up trumps! Bakery items & desserts were fresh, tasty and the portions as usual, were huge! Their pastirma is incredible!... Vis mer

Informasjon om virksomheten

  1. Dagligvarebutikk
  2. Leverandør av mat og drikke til catering
  3. Dagligvarelevering
  4. Naturkostbutikk
  5. Supermarked
  6. Matvaregrossist

Skrevet av virksomheten

We are ayran lovers, Turkish delight aficionados, sujuk connoisseurs but most of all we just appreciate good food and great company to share it with.

Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

722 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 5 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(722)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Friendly, personalised service.

Friendly, personalised service! My first order from this company. It arrived promptly - and with clear information for UPS about the fact it contained cheese.

Everything was really well packaged - using sustainable materials.

I will be back. Thank you!

15. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again

-Promises next-day delivery to UK, takes 3 days with no explanation
-Non-existent customer service not replying to normal messages and phone calls
-Only sending the order after telling them that you'd refund from PayPal
-Leaving it in front of your door with no ice-bag for your meat based products(thankfully I arrived at my doorstep 10mins after)

Honestly, things happen in e-commerce. I do not mind the late delivery. What I do mind is not communicating with your customer. Why is there a phone number and a statement that we can message you on WhatsApp? What is your "Live Chat" even doing? Never ordering from them again.

8. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

fantastic service and good quality

First and foremost, I would like to express my sincere gratitude for the exceptional privilege of swift delivery. Additionally, the ability to acquire fresh yufka has brought me immense joy. Being able to consume fresh anchovies, a delicacy I have long sought, is truly appreciated. Thank you very much for this opportunity.

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shopping for authentic Turkish products…

Shopping for authentic Turkish products in the UK has never been easier thanks to Turkishporter. From fresh ingredients to unique delicacies, they offer a wide range of high-quality items that are hard to find elsewhere. With swift delivery and a user-friendly interface, navigating through their selection is a breeze. Whether you're craving traditional Turkish delights or searching for that special ingredient, Turkishporter has you covered.

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely disgusting service

Absolutely disgusting service! They say message us on whats app or email us or call us and YET nobody will respond to you ! Do not bother ordering from them, I still have not received my order and they are not responding to my messages or phone calls .

They reply to people's messages on here and apologise and say They will imptove their communication but DONT BE FOOLED , its an utter lie . Will never use them again and all these other good reviews are writen by their family and friends.

28. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Turkish Porter

Update on this review:
We have been proactive in addressing the concerns raised in this review since our initial response. Despite our efforts to reach out and understand the issue better, unfortunately, neither TrustPilot team or us did not receive a response from the reviewer.

At Turkish Porter, we prioritize effective communication with our customers and strive to provide swift resolutions to any issues encountered. We remain committed to ensuring a positive experience for all our customers. Should you wish to discuss this matter further or require assistance, please do not hesitate to contact us using the details provided below.


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Dear Star Starry,

Thank you for reaching out. We understand your frustration and want to sincerely apologize for the lack of response you've experienced.

Through Easter weekend bank holiday, our deliveries have been on hold from Wednesday 27th of March onwards. We will resume regular operations from April 2nd, which may have caused a delay in receiving your order and responding to your inquiries.

We are not able to identify your order due to the lack of information via TrustPilot. Our priority is getting your order to you as soon as possible. To expedite this process, it would be very helpful if you could get in touch with our customer service team directly. They can access your order details and ensure it's dispatched promptly.

Here are the best ways to reach us:

Phone: You can call us directly at 07444034915

Email: Send us an email with your order detailsto info@turkishporter.com.

Reply to this message: While we may not be able to access your order details directly here, replying to this message will ensure our team gets in touch with you as soon as possible.

We appreciate your patience and we sincerely apologize again for the frustration you've experienced.

Sincerely,
The Turkish Porter Team

Dette er Trustpilot

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