Truespeed Anmeldelser 4 075

Very good polite work force and very informative.

Jake you absolute legend, you saved the day and we can’t thank you enough!
We had our install booked in for today, and one engineer turned up that wasn’t experienced enough left without doing the job.
Jake saw the job was outstanding and took it upon himself to come and help. He got the job completed, was friendly, helpful, polite and knowledgeable.
Jake is an absolute credit to Truespeed, without him we wouldn’t have had our new broadband today. 10/10 Once again thank you very much.

The company helped me work around an access problem to their equipment on a national grid pole and were prompt with their communication.
The installation team Ryan O’Neill and Dave W were very friendly and thorough with the installation
Very Happy with my new Fibre Service

Good experience. Turned-up when they said they would. Cheery blokes, Ryan and jack.

Recently had my internet installed by Ryan and Jack at true speed couldn’t of been more helpful very happy with the experience couldn’t be more great full highly recommend.

Matthew Wick
Was easy to chat to about my concerns about range and indeed was correct i have Internet all round my whole property very happy..
He was chill about me smoking going about my housework (I know lot of people dont smoke anymore)
A lot of non smokers nowadays find it insulting smoking around them because they don't. I hate that in my own home.
As I said Matthew was brilliant

great service and good value for money, helpful staff.

The website said I wasn’t in the area so therefore my property wasn’t suitable .i called customer services and with Adams help I’m now waiting to be connected . Everything that he has organised has been brilliant so thank you for great customer service and bring really helpful l, it’s much appreciated.

Friendly, explained the process clearly and speedy. Very happy customer!

Ryan O’Neill and Jack

05/04/2026 - Cabling from the pavement connection point across a flowerbed and lawn towards the house; Excellent workmanship with no change to the appearance!
07/04/2026 - Continuation of cabling to the Router location, workmanship ok. Connecting and setup of the router; high speed Fibre worked straight out the box!
16/04/2026 - Telephone number porting completed; working as expected.

Overall the switch from Utility Warehouse to Truespeed was a painless experience - Thank you!

We are very happy with our Truespeed experience.
Our only comment, it takes forever to get through on the phone but once their the staff are very jelpful

Ryan O'Neil came to our home to install Truespeed broadband.
He was polite and professional and tidy in his work.
Talked us through operation of new system and asked if we had any questions.

Stu and Jake came to fit our wifi and I could t have asked for better people to do so. They were both extremely polite and helpful and made sure that I knew all that was going on. They gave me some tips and were genuinely really nice guys. Thank you both

Jack & Ryan are very professional. Did amazing job for us

From start to finish change went very smoothly couldn’t ask for a friendly engineer expa

Tom and Jack were a great team. Prompt, efficient, knowledgeable and reassuring. The installation was quick and clean, they answered all my questions clearly and left me feeling confident that I had made a good choice in switching to Truespeed. A very good experience.

Tom and Jack where pleasant and helpful..explaining what they were doing today while installing my truespeed WiFi ..the questions I asked about the actual fitting was explained to me as don't know alot about theses things . They where very professional in there job today.... 100% I will recommend truespeed to my friends
Great service from Tom and Jack

Very happy with our experience. Dave Williams was very professional, friendly and informative when installing our broadband today. Was completed promptly without any issues. Thankyou!

So nice to be able to talk to an actual person straight away, rather than huge waiting time or ‘speaking’ to a computer! Matthew was great, he went through everything and listened to what I needed for my household.
Truespeed also help with the cancellation of any previous contract.
Wish I’d done this before!