Tronsmart Anmeldelser 

Perfecto servicio de soporte.100% recomendable.

I recently purchased a speaker from Tronsmart, and I am extremely satisfied with my purchase. The product is of excellent quality - the sound is clear, loud, and crisp, with impressive bass. The speaker also has a sleek design and solid construction.

Customer service was top-notch. The Tronsmart staff were very helpful and responded to my inquiries quickly. The ordering process was simple and intuitive, and the shipment arrived at my door in no time.

I would also like to commend the warranty service. I had a minor technical issue with the speaker, which was resolved very efficiently. Tronsmart quickly organized a replacement, which was very convenient for me and demonstrates their professionalism and customer care.

I highly recommend Tronsmart to anyone looking for high-quality audio equipment and excellent customer service.

I run into a battery problem after almost a year and a half of using my Tronsmart Mega Pro, and the speaker won't turn on anymore. I contacted Trosnmart support and they sent me a replacement after showing them a couple of videos stating my problem.

In about a week my problem was solved. I'm positively surprised.

adquiri el producto por amazon, tuve un muy buen descuento, estaba entre comprar el tronsmart bank o el jbl chargue 5, el tronsmart me costo la mitad y la calidad y el sonido es excelente, se nota de buena calidad, lo recomiendo,

I bought a Tronsmart T2 Bluetooth speaker from AliExpress and within a few months, it stopped working. It does indicate that it is charging however it doesn't switch on. I contacted Aliexpress for a resolution however they let me down stating the buyer protection is over.

I contacted Tronsmart and informed them of the issue I have been facing and provided the required proof. After reviewing the details they they shipped a new one out to me and I received it within a couple of weeks. They were quick in responding to my emails and excellent customer service.

I hope the new product is not as defective as the first one.

Thank you.

Me ha gustado la experiencia de comprar en esta tienda , en todo momento he recibido contestación y ayuda ...lo mejor que la garantía me a traído uno nuevo , (sin tener que enviar el defectuoso) que aunque no funciona nada , es más la molestia y los tiempos de espera tan largos ....recomiendo comprar en esta tienda x mi experiencia....y doy las gracias x la profesionalidad...solo falta probar el nuevo que lo acabo de recibir y no he tenido ocasión ...un saludo

The faulty T7 audio speaker was replaced with a working one. Thanks to manager Fiona! Like that princess from famous animated fairy tale, she miraculously resolved all the questions!

Great customer experience, warranty that works if there are any issues, super positive response.Quality products no doubt

I've ordered headphones from AliExpress for my little daughter. She was using it for about an year, but once I had to use it and I understood that the sound of one of them is really low comparing to another one.
Reset did not solve the problem.
I've turned to the Tronsmart customer service and after a check they shipped me a new set of headphones.
Good Service!

El altavoz dejó de funcionar, me puse en contacto con el servicio técnico y en cuestión de una semana ya tenia el reemplazo.
Excelente trato.
Ha sido un placer.

Optimal warranty service.
Everything solved and without problems.
I wish all brands had this level.
a 10.
greetings

Amazing quality/price. Bought a speaker two years ago, very good sound quality and battery longevity. Used daily for 10 hours per day, it died a few days ago, just bought another one from them

Purchased 10 of their mid range speakers for a total of over £700 altogether for school music dept. 3 of these stopped working after just over a year and a 4th only works when plugged into power. I was told by their customer service team that there was nothing they could do as they were purchased over 12 months ago. I understand warranties but a 30-40% fail rate is ridiculous seeing as I have spent so much money on their products.

Tuve un problema con una altavoz T6 plus y me solucionaron el problema muy rápido, buena marca , buena atención al cliente.

Recebi muito rápido.
Excelente caixa de som.

Receive excellent help. The battery of my device was defective shortly after the warranty expired. I immediately received help and got a new device. Thank you for the great service and team at TRONSMART.

Thais Business is note 1 Thousand !!!! Very good.

He tenido un problema con mi Tronsmart T6 Max , el altavoz no cargaba, contacte con ellos y me han solucionado el problema bien y rapido . Muy buen soporte

My bluetooth speaker didn't work all of a sudden and they replaced it with another unit of the same value free of charge. Thank you Tronsmart

Unfortunately a tronsmart product no longer works.
I contacted after-sales services and they were exceptional.
As I didn't have the same headphones for immediate delivery, I suggested changing them to another product of equivalent value.
they accepted and sent it free of charge.
I am super satisfied with the equipment and after-sales services.